Keith Prowse Reviews 

1,489
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

5-stars for an incredible experience at Wimbledon, we booked The Lawn through Angelika at Keith Prowse. Worth. Every. Penny. Blown away by the attention to detail, the premium feel, the comfort, the f... See more

Company replied

Rated 3 out of 5 stars

Loved the friendliness of staff quality of seats at Eastbourne. Did not love the catering no breakfast and all stated allergies were ignored so couldn't access anything on the menu for either lunch or... See more

Company replied

Rated 5 out of 5 stars

Gemma Scott and the team at Keith Prowse gave us a truly memorable Wimbledon experience. Securing prime court tickets early brought peace of mind and allowed us to plan the rest of our UK trip. After... See more

Company replied

Rated 5 out of 5 stars

Once again our Wimbledon visit arranged by Sophie Watson at Keith Prowse more than lived up to expectations. The arrangements were perfect. Great seats, the meals at The Lawns were excellent. Cannot r... See more

Company replied

Company details

  1. Event Ticket Seller
  2. Event Management Company

About Keith Prowse

Written by the company

We are the official hospitality provider for the ultimate experiences at the most iconic venues and stadiums across the country.

We're...

ALL ABOUT YOU
Every part of your experience should be Memorable, right from the start. We’re only happy when you are.

ALWAYS OFFICIAL
Guaranteeing you the 100% official experience, at every venue, for every event.

HERE TO STAY
The world’s premier venues trust us. With over 200 years in the industry and as part of a leading global business, we’re playing the long game.

EXPERIENCE EXPERTS
No matter which experience you choose, we employ the best, work with the best and consequently offer the best.

NEVER SATISFIED
We love what we do and challenge ourselves every day to do it better. We continually innovate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,489)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience at the Lawn!

The hospitality at the Lawn was first class and exceeded all expectations. We didn't have to wait more than a minute for any service, and everyone was so nice and helpful. The tickets to Count 1 were fabulous as well. It was an absolutely wonderful day, and we had a great time. We enjoyed ourselves so much we didn't want to leave.

Thanks to Beatrice from Keith Prowse for such great help and making our experience so easy. We will definitely be back and couldn't highly recommend this hospitality experience enough.

June 30, 2025
Unprompted review
Keith Prowse logo

Reply from Keith Prowse

This is amazing to read, Vince - thank you for taking the time to write this note, and see you very soon!

Rated 5 out of 5 stars

The Lawn is an exceptional hospitality…

The Lawn is an exceptional hospitality experience. The quality, service and attention to detail is world-class. Thank you team KP for an excellent experience!

July 9, 2025
Unprompted review
Keith Prowse logo

Reply from Keith Prowse

This is lovely to read, Jane - so amazing to hear of your lovely day out at the tennis

Rated 3 out of 5 stars

Loved the friendliness of staff quadisappointinglity…

Loved the friendliness of staff quality of seats at Eastbourne. Did not love the catering no breakfast and all stated allergies were ignored so couldn't access anything on the menu for either lunch or tea. Chef and manager tried their best but had been given no notice so why request info in advance? Who serves cream tea with vegan cream containing lentil protein and scones with soya and lentil flour. Very disappointing given the cost.

June 28, 2025
Unprompted review
Keith Prowse logo

Reply from Keith Prowse

Thank you for your valued review. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, if not already, please don’t hesitate to contact us at enquiries@keithprowse.co.uk

Best wishes,

The Keith Prowse Team

Rated 5 out of 5 stars

Great view, nice buffet , entertaining company

It was fine. Breakfast OK, lunch buffet fine, my guest a vegetarian got special attention. There was confusion over seating and the order was 'Sit where you like'!

July 4, 2025
Keith Prowse logo

Reply from Keith Prowse

Thanks for leaving a review with us. We look forward to welcoming you back to Edgbaston again in the near future.

Rated 4 out of 5 stars

I would return to the skyline.

I thought the service, staff and food were excellent. Would have been nice to have had a few other drinks options.

The area and seating were relaxed but stylish, pleasant and well maintained.

July 3, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for taking the time to leave a review with us. Thank you also for sharing your feedback regarding the drink options. we'll be sure to pass this on to our Ops team. We look forward to welcoming you back to the Skyline in the near future.

Rated 5 out of 5 stars

Great day out of Edgbaston hospitality

Great day out of Edgbaston hospitality! Can’t fault it.

July 2, 2025
Keith Prowse logo

Reply from Keith Prowse

We're delighted to hear that you had a great experience with us at Edgbaston. We lare ooking forward to welcoming you back again soon.

Rated 3 out of 5 stars

Food and beverages and others

Food and beverages: Excellent 👍 throughout the day. Well done! If I’m critical breakfast part could’ve been bit better.
On arrival: No information or directions to direct where to go. Had to ask several stewards before someone knew what to do with our tickets. Once we managed to get the wristband things got sorted.
There was no champagne though! Also there no bins to dispose rubbish. I presume that could for security reasons but there ought to be some information explaining what to do with the rubbish like coffee/tea cups, bananas skins etc.

July 2, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for giving your feedback on your experience. We are sorry to hear that it has not met the high standards that we set. We have a member of our team will be reaching out to you shortly to find out more about your experience.

Rated 5 out of 5 stars

This has become a pleasant tradition…

This has become a pleasant tradition that my wife and I enjoy. It is our third Test Match visit. The hospitality right from breakfast through to afternoon tea is absolutely brilliant. We are already looking forward to returning in 2026.

July 3, 2025
Keith Prowse logo

Reply from Keith Prowse

Thanks for taking the time to leave a review with us. We are delighted to hear that you had another brilliant day with us. We are looking forward to seeing you again next year.

Rated 2 out of 5 stars

Worst experience ever at the Test Match.

Although we had paid for orange parking last year through KP, it was not on the ANPR system and there was a long, frustrating and embarrassing wait before we were admitted.
The food at the Warwick Suite was well below the standard of our previous bookings with KP at that venue. No cricket celeberity talked to the guests as has always happened before. Altogether a poor experience and we are seeking compensation.

July 4, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for giving your feedback on your experience. We are sorry to hear that it has not met the high standards that we set. We have passed this on to your Account Manager who will be in touch with you directly.

Rated 4 out of 5 stars

Michelin star test experience

I attended the Warwickshire Suite on the 1st day of the England India test match. The only reason I didn’t give 5 stars is breakfast should not have been only in a bun for a suggested Michelin star standard menu and alcohol should have been available well before 11am.

July 2, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for leaving a review with us. We will pass on your feedback regarding breakfast and alcohol to our Ops team. We hope to see you at Edgbaston again in the near future.

Rated 3 out of 5 stars

catering was poor

catering was subject to self service. the facility for serving food was inadequate for the no of diners and the plates available were laughable in size

July 4, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for giving your feedback on your experience. We are sorry to hear that it has not met the high standards that we set. We have passed this on to your Account Manager who will be in touch with you directly.

Rated 5 out of 5 stars

Splendid hospitality,crowd and atmosphere

Multiple Hospitality packages with variety of food options and entertainment.Definitely recommend for Premium hospitality experience in sporting and also other events.

July 4, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for taking the time to leave this review with us. We really appreciate it. We look forward to welcoming you back to Edgbaston again soon.

Rated 5 out of 5 stars

Great day at the test match

We all had a wonderful day at the test match, well organised, great food , lovely atmosphere.

July 4, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for leaving a review with us. It's great to hear that you had such a lovely time with us at the Test Match. We hope to see you again soon.

Rated 5 out of 5 stars

Great experience

Great experience- good seats, nice food and drink and a good atmosphere

July 4, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for leaving a review with us. We are delighted to hear how much you enjoyed everything on offer in the Experience Club. We look forward to welcoming you back in the near future.

Rated 5 out of 5 stars

Edgbaston experience

Everything about our edgbaston experience day was very good from the time we walked in to the end of the day this was the 1st time we have done this but it will not be the last service, food and staff 1st class well done to all.

July 4, 2025
Keith Prowse logo

Reply from Keith Prowse

Thanks for taking the time to leave a review with us. We're delighted to hear that you had a 1st class experience with us at the Test Match. We look forward to welcoming you back to Edgbaston again in the near future.

Rated 5 out of 5 stars

The Experience Club

The location and the hosting area was amazing and the band was a great touch. The food and drink were great too and the access to the balcony and seating area in the hosting space was really good.

July 3, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for leaving a review with us about your time in the Experience Club at Edgbaston. We're delighted to hear that you enjoyed your day and we are looking forward to welcoming you back soon.

Rated 4 out of 5 stars

Great seats

Great seats, suite size and location excellent.

Food plentiful and enjoyable.

The high tables and chairs proved cramped and a tad unstable for some.

Overall service was excellent but the wine left a lot to be desired.

July 2, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for taking the time to leave a review with us. We pleased to hear that you had a good time with us but we will pass on your feedback regarding the tables to our Ops team. We look forward to welcoming you back to Edgbaston again in the near future.

Rated 5 out of 5 stars

We had a great experience

We had a great experience and really thank you for all the suggestions and help. I would sincerely like to thank Miss Sophie Watson for her immense help and guidance time to time. Due to her help our experience was sky high.
💐💐

July 2, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you so much for leaving a review with us. We are delighted to hear that you have a great time at Edgbaston and we'll be sure to pass on your thanks to Sophie. We look forward to welcoming you back in the near future.

Rated 3 out of 5 stars

The quality of the hospitality offering…

The quality of the hospitality offering was good overall although there were some issues. The lunch was buffet and a hot meal but there were insufficient tables to sit at to eat it at so people had to eat with a knife and fork stood up. The hospitality room was a good size and there was easily enough space for another 10-15 tall tables and chairs. Secondly, clearing of tables after eating was inadequate meaning some tables couldn’t be used as they were cluttered.

July 2, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you for giving your feedback on your experience. We are sorry to hear that it has not met the high standards that we set. We have passed this on to your Account Manager who will be in touch with you directly.

Rated 5 out of 5 stars

Excellent overall experience

Excellent staff. Great menu. Spectating seats can't be closer than. Good location to view cricket. Very pleased and looking forward to visiting again

July 5, 2025
Keith Prowse logo

Reply from Keith Prowse

Thank you leaving a 5-star review with us. We really appreciate and look forward to welcoming you back to Edgbaston again in the near future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look