KelbyOne.com Reviews 

1,846
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the content easy to listen to and the online infrastructure solid and simple to navigate. Many highlight the product's detailed information from multiple instructors, which is well-presented and meaningful, helping them learn new skills and improve their photography. Reviewers appreciate the staff's knowledge, clear explanations, and engaging teaching style, making the learning process enjoyable and effective. The instructions are often described as easy to follow, comprehensive, and well-suited for all learning stages, with many finding the video format particularly helpful for understanding complex topics. However, some customers mentioned that certain courses appear dated and could benefit from revision, while others found some information too basic for intermediate or advanced users.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's well-laid-out and... See more

Product

Users describe positive interactions with the product, highlighting its value for expanding camera abilities... See more

Staff

Reviewers mention positive feedback about staff, highlighting instructors as clear, pleasant, and... See more

Instructions

People report positive experiences with instructions, praising the many in-depth tutorials offered at... See more

Quality

Reviewers highlight positive aspects of quality, noting that the learning platform and its educational... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm an old-time "film" photographer with a complete wet darkroom (35+ years) - I have been transitioning into digital photography (Grand Kids), and what an eye opener! I have begun to lean on the Ke... See more

Rated 5 out of 5 stars

Overwhelming amount of detailed information from multiple instructors. Not only can you learn from the courses you can contact instructors on line, with questions, anytime. Puzzling issues I experi... See more

Rated 5 out of 5 stars

As a beginner, this has been a great resource. I've learned so much in a short amount of time. I've learned how to better use features specific to my camera as well as general tips for better quality... See more

Rated 5 out of 5 stars

I have been focusing primarily o Scott Kelby's classes, so far, as I have a lot to learn about LR and printing. I think he is an absolutely superb teacher; knowledge, pithy, to the point, covers a lo... See more


Company details

  1. #31 of 142 best companies in Educational Institution
  2. #21 of 79 best companies in Association or Organization

Written by the company

KelbyOne is an educational membership community driven by a passion to provide incredible training for Photoshop, Lightroom & Photography, made affordable!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,846)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Value for Money

The experience, and talent of the teachers at KelbyOne is first class. The courses are very applicable to serious photographers and the perspective of the teachers matches that of the student. A++++

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

What a wonderful company for photography training!

What a wonderful company in all they do for photographers! The quality and quantity of training courses here are amazing. Scott Kelby is so talented, funny, and is a gifted teacher. When he is teaching a course or giving us a tip, it’s as if we are listening to our best friend teaching us!

November 6, 2024
Rated 5 out of 5 stars

Returning to Lightroom

I am returning to Lightroom after a very long time.I can't believe much it's changed. I can't wait to experience all the new things that have been added. I am sure doing Photography again and using Lightroom will be a great adventure.

October 26, 2024
Rated 5 out of 5 stars

Great courses & offers!

I primarily joined KelbyOne as part of a 14-day trial offer. Didn't realize I'd be devouring the relevant courses (there are A LOT of courses) within that trial period, and i'm actually debating continuing the subscription beyond the trial period!
When not listening to a course, I realized KelbyOne offers discounts and freebies to multiple photography tools (be it software or hardware).

Absolutely a must-try, no matter your skill/experience level. There's always something to learn

October 7, 2024
Unprompted review
Rated 4 out of 5 stars

Storage Overload

All the how to videos are great. Learning a lot. But looking for how to manage storage to avoid paying multiple companies cloud space, ie Apple and creative cloud. Looking for ideas vs how too.

October 4, 2024
Rated 5 out of 5 stars

Clear and to the point!

The lessons are short, to the point and very clear. It is nice to be able to go back and review them as many times as you want, as you apply the techniques the first few times. I am very happy that I selected KelbyOne to learn how to use Photoshop!

September 24, 2024
Rated 5 out of 5 stars

Kelby has been around forever

Kelby has been around forever. He wrote many books about Photoshop that were well organized, interesting to read with valuable instruction. Navigating to the web, and it's still good. But the thing that I admire the most is the practice of notifying you 30 days in advance of your subscription renewal and providing detailed instructions of how to cancel. WOW! Who does that these days? Only Kelby. I stayed. I wish he would resume in-person Photoshop World, those conventions were the best.

September 26, 2024
Unprompted review
Rated 3 out of 5 stars

I like the classes

I like the classes. I don't like that classes I purchased outright no longer show up in my account under my classes but only in my purchase history once I've watched even just one, or two segments. The reason I purchased the classes instead of getting a membership is that the membership model has too wide a scope of material of which a huge amount does not apply to me, and I purchased the courses so I can revisit them anytime I want. Taking the out of my account infringes on my purchase and I'm not at all happy about this recent practice. Keep it up and I will demand a refund.

September 23, 2024
Rated 5 out of 5 stars

Had to replace my old Nikon with a…

Had to replace my old Nikon with a newer more advanced Nikon. I shoot with new one ok, but I wanted be able to use more the advanced features on it. So I checked out Kelby Training and like what they offered.

September 15, 2024
Rated 5 out of 5 stars

I've used Kelby training before and I…

I've used Kelby training before and I liked it.
I recently had to replace my Nikon D300s. The Nikon I bought was quit a bit more advanced than my D300s. I can shoot ok with it, but I wanted to do better. So I tried getting information off YouTub and the internet in general. The information was ok but not what I was really looking for. So I went back to Kelby Training to see what they had.
The courses that they offered fit what I wanted and I signed back up for a year.

September 15, 2024
Unprompted review
Rated 4 out of 5 stars

Using iPhone during travel

I watched the video lesson covering travel photography with the iphone. Scott explained everything in an easy to understand style. I learned a few important things which will help me when I travel. The content was just right and Scott's teaching style appealed to me a lot!
I hope to learn a lot more from the KelbyOne courses.

September 4, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look