Kelly's Kennels Ltd Reviews 

160
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Came to have a look at puppies, ended up taking home our gorgeous Benji with us. we fell in love as soon as we seen him, great experience at the kennels with plenty of puppies to look at and h... See more

Rated 1 out of 5 stars

Kelly's Kennels' proprieters own a license to keep 300 breeding female dogs in a puppy farm in Northern Ireland...where 'Lucy's Law' does not apply. Amply documented in NI press...where the Green Part... See more

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Rated 5 out of 5 stars

We bought our 2nd Maltshi pup Tilly on Easter Monday 2026. We recently lost Daisy who we purchased 12yrs ago from Kelly’s…. We were not disappointed on this visit as the staff, facilities & overa... See more

Rated 5 out of 5 stars

We visited Kelly’s kennels before we purchased our puppy, the staff were amazing and happy for us to look around the property and look and cuddle the puppies they had. We got lots of advice from th... See more

Company details

  1. Dog Breeder
  2. Kennel

Written by the company

Breeding Dogs and Selling Animals as Pets License No BR01PS32 3 STAR (License is low risk 2 yearly renewal Issued by Warrington Borough Council) Brookside Farm Warrington WA37AY Breeding Dogs license No: 6 (issued by Fermanagh and Omagh District Council UK) 83 Clabby Rd Fivemiletown County Tyrone BT750QY Country of Origin: U.K. Country of Sale U.K.


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3.2

Average

TrustScore 3 out of 5

160 reviews

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3.2

All reviews

(160)

14 reviews in the last 12 months

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Rated 4 out of 5 stars

We visited on Fri 11 Feb

We visited on Fri 11 Feb, to purchase a puppy. We found the kennels clean and the puppies all well and pleased to see us. We were not rushed and were able to take our time and pick the right puppy for us. We are delighted with our selection and would recommend Kellys Kennels to anyone.

February 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Ted the schnoodle

We got Ted 3 weeks ago. He was well socialised a d very responsive. He has been a dream to train and loves playing and cuddles in equal measure.

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

Truly disappointed

Reading the review below on concern for parents. I echo this. I have had messages exchanged with Kelly’s kennels trying to understand my puppies parents ( at vets request) the tone of the email responses I have received were impolite and rude to which I said this is making me believe negative comments about the place to which I was informed I was being nasty. I wasn’t I was honest as said it was very suspicious that this information wasn’t available and I had asked for it on the day we brought our dog home. I was told if I asked for it I would have been given it and why only now asking for it.
So ladies and gentlemen there were 4 people there waiting to sign out their puppies after us, we THOUGHT we were being helpful and just asked for it to be sent. Havnt and treated today like I’ve done something wrong. I love my dog but I would not recommend them, I dread to think what actually goes on outside the show room and I fully expect a scathing response to this honest disappointed review. In business the customer comes first, how did they know I wasn’t asking so I could get a sibling for my puppy? I will never ever recommend or use this place again, I had a bad feeling on the day and I have a horrendous feeling about it now.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

We came as a family intending to buy 2…

We came as a family intending to buy 2 puppies and ended up with 3 as our son and his family bought one. The puppies looked well cared for and the labour for access was good, but did get a bit crowded with the number of people arriving around the same time. Nevertheless the wife found 2 adorable puppies that we are made up with . The help from The assistants was very informative and much appreciated. We have already recommended the kennels to friends.

February 10, 2022
Unprompted review
Rated 4 out of 5 stars

We were recommended to Kelly’s by our…

We were recommended to Kelly’s by our son & daughter in law who bought a Puggle from them & he is now 7. The staff were very friendly, helpful, & we were not puy under any pressure to make a quick decision. We saw the puppy we wanted & are now the proud owners of Toby, our own Puggle!

February 9, 2022
Unprompted review
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Rated 5 out of 5 stars

Unbelievably helpful xx

When searching for a pup the name kellys kennels was mentioned by several people. My 8 year old has asked for a dog for many years but is allergic. I contacted kellys and asked about there poodle mixes and the girls couldn't be more helpful. We booked an appointment for a look which quickly turned into bringing our little willow home 4 days later 🤣😍. The girls introduced us to several breeds to see which my son didn't react to. We made several visits up to just make sure he was OK. They were so accommodating and can understand qnd cannot thank them enough. Will recommend 10000%

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Mojo

Very helpful and friendly staff. kennels very clean. No pressure allowed plenty of time with puppies. We left with an adorable 10 weeks old Cavachon which we have named Mojo.

February 6, 2022
Unprompted review
Rated 5 out of 5 stars

Travelled from Surrey to Warrington to choose a cavapoo

Travelled from Surrey to Warrington after being recommended by family. Bertie chose us, he is delightful and is now part of the family. The staff were helpful and friendly. Puppy pack given with dates of injections, microchip details etc. Gave advice for our journey back home with our new puppy and we love love him. Would highly recommend.

February 5, 2022
Unprompted review
Rated 5 out of 5 stars

We came on Saturday to find a Dachshund…

We came on Saturday to find a Dachshund for its forever home from ringing to book the appointment to getting there on Saturday the service was amazing we walked in and u wouldn't even know the puppies were there it was so clean ,
The staff was extremely helpful in finding us our little Luna we even cam away with a bundle including cage ,bed toys ,bowls ,lead and collar ,toys and food and puppy pads in which we haven't yet had to use as we have fully housetrained our pup and has settled in perfect into our family

February 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Thank you Kelly’s kennels beautiful pups

Thank you Kelly’s kennels we bought two beautiful puppies one Shorkie and one Morkie both are a ray of shine in our lives. I would highly recommend buying for here Kennels spotless and staff very helpful and really care for all the pups.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Our beautiful beaglier

From start to finish this was a great experience for us .
The gentleman we dealt with was knowledgeable, friendly and helpful .
We were very nervous and he put us at ease . We choose our puppy and we couldn’t be happier . Our little George is a superstar . Thanks everyone xxx emily , ste , eve , scarlet and Ellie way x

February 2, 2022
Unprompted review
Rated 4 out of 5 stars

We found the Kellys Kennels experience…

We found the Kellys Kennels experience absolutely great, had our Cavachon puppy for nearly 2 weeks now and she is settling into our household brilliantly. The staff were knowledgeable and hands on with the puppies and helped us every step of the way. Thankyou so much Kelly Kennels!

February 1, 2022
Unprompted review
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Rated 5 out of 5 stars

So happy we decided to visit Kelly’s…

So happy we decided to visit Kelly’s kennels. We bought our gorgeous baby boy shihpoo. Staff were extremely helpful and give us all the help and information to bring our baby pup home. Would highly recommend Kelly’s kennels

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous puppies

I visited Kellys Kennels last Wednesday 26/1. There is plenty of room to park, the kennels are in a self contained building on the farm. Staff are friendly and very knowledgeable about the dogs.
You are given as much time as you want to look at and interact with the puppies. The puppies are well cared for and the kennels are very clean, the puppies are are all so cute, little bundles, it’s so hard just to pick 1.
Our puppy has been with us for a week
He is settling in and doing good with his training, we received an information pack and bag of food and he was already microchipped. Very happy with our new addition to the family.

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

Very well organised

Very well organised. The staff were very helpful and my puppy is absolutely adorable.
Microchipped and first vaccination.

January 31, 2022
Unprompted review
Rated 4 out of 5 stars

We were very pleased with the…

We were very pleased with the experience we had when purchasing our new puppy at Kelly’s Kennels. Staff were very helpful and puppies are all well cared for. My puppy is absolutely amazing, couldn’t be happier!

January 31, 2022
Unprompted review
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Rated 5 out of 5 stars

This is an honest review

This is an honest review. My wife emailed Kelly about a Cavachon puppy. (6th Jan 2022) Kelly emailed back the next morning, and also sent some lovely pics of her to my wife's phone.
We set off the next day to view her.
The environment was very clean and the staff very welcoming. All of the other puppies there looked very happy, clean, and fighting fit. The 3 of us were left alone to have a look at the pup, along with another one we were interested in. After making a decision to buy her, all the paperwork was explained to my wife by Kelly in a very professional manner. Kelly programmed Lucy's chip and away we went. Lucy was a bit nervous in the car going home for about 5 mins, then she calmed down and was fast asleep.

Nearly 4 weeks on, Lucy is loving life and super fit & healthy. We love our new family member, and Kelly and her team are fantastic to deal with. I really do not get why people ask to "see the parents" Why?? Like it matters! Or is it just one of those Stupid questions customers feel the need to ask, as if 'That's what you do when looking for a dog' After selling cars for myself for over 35 years, it's a bit like the "How many owners has it had, how long have you had it mate?" When buying a house do we ask how many owners? Can we meet the builder!! For god's sake folks, get a grip in life!!

Thank you so much, Kelly and your team. We highly recommend you guys.

January 30, 2022
Unprompted review
Rated 1 out of 5 stars

Experience of visiting Kellys Kennels 21st January 2022.

I want my to support what my wife’s, Pauline wrote in the review of Kelly’s Kennels.
Firstly, I think Pauline has been balanced in her review because she started by saying the puppies were well cared for and lovely.
We found the staff friendly and helpful.
We were able to handle the puppies freely.
To reiterate, we were worried that you couldn’t view the parents. When we phoned prior to the visit, we asked about seeing Maltipoo mother and we’re told she had been sent back ( presumably to Ireland). It is rubbish that the puppies are separated from mothers to reduce separation anxiety. Mothers should ALWAYS be there to see. Also, you are obviously shipping puppies and their mums over from your puppy farm in Ireland. If conditions are SO good, why dont you provide information and photographs on your website if the breeding dogs living conditions over in Ireland? Why are they being shipped over anyway? Why do you have so many different types of puppies on sale , without parents to be seen, if it’s not a puppy farm they’ve come from?
I reiterate what Pauline has said about what we observed. That is, that the puppies were well cared for but parents could not be seen. The conditions outside for the adult westie and spaniel were disgusting. They were covered in caked in, dry mud. This was not fresh mud it had been there for days. The westie looked cold and had been left outside with no one seeing to her needs. We wouldnt treat our dogs like that. We would gladly give your westie a happy rescue home, to give her the life she deserves.
We dont recommend these kennels as it’s obviously based on mass puppy farming, pups being shipped across from Ireland.

January 22, 2022
Unprompted review
Rated 1 out of 5 stars

Firstly

Firstly, I would like to say that when we visited Kelly's Kennels yesterday, the puppies seemed well cared for and appeared gorgeous, healthy, playful. Staff member was helpful and friendly.
Our concerns were that the parents could not be viewed for most of the various breeds of puppies. The conditions in the outside area were muddy, dirty and it was very upsetting to see two female dogs outside covered in mud. The westie adult was not walking great and the spaniel female adult had obviously been bred from loads, by the look if her tummy and teats down to the floor. We had a westie fir almost 16 years and she was well cared for, not left out in the cold and covered in mud. No-one was attempting to let her inside, yet it was freezing cold. Kelly's Kennels, is that how you repay your breeding dogs, for all the puppies they produce fir you, don't they deserve better? We would gladly give your westie a good home and buy her off you, to rescue her.
More worrying, is that you could not view the parents of the various and varying puppy types that you have. When I asked if we could view the parents of maltipoo for example, I was advised that no, as the 'mother had gone back' Obviously puppies are being bred at your sister puppy farm in Ireland and shipped over. It makes ne very concerned about how the breeding dogs and stud dogs are being kept. If the adult dogs on your Croft farm are kept out in the cold and mud, where they are in view, what must the conditions be like on your Irish puppy farm? Breeding dogs no doubt bred from time and time again, in poor conditions. Never able to be free or go on walks. Dogs are living creatures, free spirits, should be able to run, explore, follow their senses. Breeding dogs should still be able to enjoy their lives, not bred from for years Kelly's Kennels, I hope you can provide positive information about your business in Ireland to convince people otherwise. But, why can't the puppies mothers be seen? Are they tested for PRA, hip dysplasia etc? Basic vet health checks don't cover this. BEWARE if you are buying from these Kennels

January 22, 2022
Unprompted review
Kelly's Kennels Ltd logo

Reply from Kelly's Kennels Ltd

Hi Pauline.
Thank you for your review. However it is very wrong! The yard dogs aren’t breeding dogs, they live in the farm house with Kelly and her family.
You must be very small minded to think that these dogs are kept out in the cold and ill treated just by looking at a dog. These dogs enjoy their life running freely on their land, also to point out that it is a dairy farm also so yes there is mud - our dogs enjoy being out on the yard “BEING A DOG” doing what dogs do. We own two premises so yes not all parents are on one site, and again that is made aware to anyone that asks. Our puppies and parents are fully weaned from one another before being able to leave our care to ensure they are eating independently and so mother drys up correctly. This is also helps with the separation anxiety from mother when her pups leave. I can assure you our parents and puppies have the best care and yes parents do have their breed specific health testings. If parents are on our Warrington site then yes you can view them, if they are not then pictures and videos can be shown. If you had asked more questions about your concerns our staff could of made this more aware to you.

Thanks

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