RIP OFF and scam!
ATTENTION: Total rip-off! I bought this mask for just over EUR 90 - after two days it was broken. The "product" is apparently manufactured in China - probably extremely cheaply. The "company" behind the trade name KELORIA is called KeJe Solutions, based in a suburb of Rotterdam - according to huispedia.nl, the house at the company address (Brasemstraat 19, Hoogvliet Rotterdam) is currently for sale (July 2025). KeJe Solutions also sells products under the trade names NORADA and MEVILY. My only advice: Hands off all of this! The Clarity eye mask I bought from KELORIA is EXACTLY the same model on Amazon.de, also from the "brands" HASAIKA, Eyerelis, and Querevia, but at a price of around EUR 30, which is TWO-THIRDS cheaper than the junk sold by KELORIA.
Reply from Keloria
Dear Thomas,
Thank you so much for your feedback.
We’re really sorry to hear that you’re not happy with your purchase and your experience with our customer service. We understand how frustrating that can be, and it’s certainly not the experience we want to give our customers.
Because your satisfaction truly matters to us, we’d love to work with you to find a solution. Could you please reach out to us at info@keloria.de? We’re here to help and would be happy to see what we can do to turn things around.
Thanks again for your honest feedback—it helps us improve and serve you better in the future.
Warm regards,
The KELORIA Team