While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
We are tour & travel company providing hassle-free experience to our personal & business customers. Established in 2016 and based in Lombok, Indonesia. Providing travel packages to well-known destinatiotion in Indonesia such as Bali, Lombok, Gilis, Labuan Bajo & Yogyakarta and overseas destinations such as Japan, Türkiye & Europe.
Contact info
Ruko Griya Pesona Rinjani, Jl. Adi Sucipto, 83123, Mataram, Indonesia
- +6281236137339
- contact@kemanayuk.com
- kemanayuk.com
We had our company trip in Lombok…
We had our company trip in Lombok Island, it was an awesome trip, smooth arrangements and exciting outdoor activities and the support given is truly outstanding! Highly recommended!
An unforgettable experience in Komodo
We had a private 8-people, 3D2N tour in Komodo and it was an amazing experience!
The boat crew was very friendly and willing to help with any of our requests. The food was surprisingly good - loved the fried bananas.
Our guide, Effren, was super cool! He adjusted our itinerary based on our preferences and crowds, and took us to less touristy but at least equally magnificent, if not better, spots. He was also very knowledgeable, very fluent in English and got us some very cool shots with the camera, GoPro and drone.
The arrangements from Kemana Yuk! were very smooth. The agent was responsive and came back with a boat option that matched our preferences and budget.
Fully recommend!
Quick and great service, recommended.
Easy to contact, quick and great responses and really helpful. Would recommended for anyone looking to go to Lombok.
Fantastic Komodo Experience
The team did an amazing job arranging a last-minute 3-day/2-night trip for us to see the Komodo dragons. Despite the short notice, they quickly found several boat options that matched our preferences (we were looking for higher-end choices, but they offer a full range). We were very happy with the boat we selected, and the entire trip exceeded our expectations. It was an unforgettable experience, and I would definitely use this tour agency again!
Top trip
We had a great time. Pick up was on time, the boat is big and had airco, food was good and the places we visited were beautiful. Seen mantarays and lots of turtles and offcorse the komodo! Staf is very nice!
Once a life time experience from…
Once a life time experience from Malaysia.
This is the first time we stayaboard and all the 8 of us were so excited about it. I contacted Kemanayuk via google search and the timely feedback and honesty make the entire booking process very smooth. Our ship is Lambirajo 1. This is definately not a new ship and some part deserves a make over. The friendly and helpful staff together with great meals compensated the imperfection. Every room comes with aircond and shared bath room.There is a karaoke set with no TV or projector screen. The sound system is good but you have to make sure there is line for online songs. Dont forget to bring your own pegs for drying clothes, ( there is limited supply from the ship) as the wind is of no joke. We paid for the dokumentasi hence we had an experience photographer for drone, go-pro and camera during our stay. The places we went are of the typical route from 3d2n, sunset,sunrise, snorkling, hiking and komodo park. Beautiful scenaries and yahoo!!.... We found 3 komodos! I sincerely suggest the authority to upgrade the common facility especially toilets in the park.
Wonderful Komodo trip
Had a wonderful Komodo trip. Communication was good. Happy with Kemana Yuk
very good experience
very good experience to do absolutely! The boat that welcomed us was large and spacious, the crew members were very welcoming and helpful. our cruise went very well, we met some great people. small downside for the pink beach: we didn't know we were on this beach
Very informative and helpful
Very informative and helpful! Most importantly very fair in providing services and facilities! Thankyouu Kemana Yuk! 🙂↔️

Reply from Kemana Yuk!
Do not use this tour
We booked a tour of this company, and after I paid the deposit I asked for confirmation when they received my money. They kept not confirming it saying it was holidays etc, turns out they gave me the wrong bank details. So I lost £130 which they then refused to repay me despite it being entirely their fault (which they admitted). All around very unhappy given they admitted they gave me the wrong details, wouldn’t give a refund and am now £130 short.

Reply from Kemana Yuk!
Outing trip to Gili Trawangan - Kuta Mandalika - Senggigi
Both the small group trip explored Gili Trawangan and a big group of 250 pax explored Kuta Mandalika-Senggigi were very well-managed by KemanaYuk team. It was an awesome experiences! Many thanks and kudos to Mbak Sita and team! Looking forward to come to Lombok again to explore more beautiful places... 🌝🌝🌝
Service exellence must be their motto
It's always an exellence and exclusive experience with them! Whether a solo traveling, family outbond or employee gathering, they never tired of showing the exellence service. Will definitely call them again for another Lombok visit! 🍻
Beyond expectation
Excellent services throughout my travelling period. Highly recommended for those looking for a travel guide in Lombok.
My family and I are immensely pleased…
My family and I are immensely pleased with the level of service we've received. Every aspect, no matter how minor, has been meticulously attended to, reflecting the integrity of your staff, the amiability of your drivers, and the overall excellence of your services. We extend our heartfelt gratitude and look forward to the opportunity of embarking on another overseas vacation with your assistance in the future.
Thank you kemanayuk
What a great experience!!
Unified Network - XL Axiata GatheA five star experience of team gathering and CSR activitiesring and CSR in Lombook
We’re group of 91 people Unified Network - XL Axiata team including VVIPs who planned for a team building and CSR activities all at once.
Kemana Yuk! helped us organizing all the details by providing options for CSR activities, managing activities rundown, as well as arranging accommodation, transport and documentation.
The level of coordination and attention to detail Kemana Yuk! exhibited truly exceeded our expectations.
From our initial high-level concept, it's incredible how Kemana Yuk! managed to take those ideas and turn them into a memorable experience for all of us.
We couldn't have asked for a better experience, and it's all thanks to your exceptional skills.
Amazing Experience
Overall, i had an amazing experience with KemanaYuk. With the affordable price, you will get a fun trip with the great and professional guides.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







