Kemana Yuk! Reviews 26

TrustScore 4.5 out of 5

4.5

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Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator

Written by the company

We are tour & travel company providing hassle-free experience to our personal & business customers. Established in 2016 and based in Lombok, Indonesia. Providing travel packages to well-known destinatiotion in Indonesia such as Bali, Lombok, Gilis, Labuan Bajo & Yogyakarta and overseas destinations such as Japan, Türkiye & Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

An unforgettable experience in Komodo

We had a private 8-people, 3D2N tour in Komodo and it was an amazing experience!

The boat crew was very friendly and willing to help with any of our requests. The food was surprisingly good - loved the fried bananas.

Our guide, Effren, was super cool! He adjusted our itinerary based on our preferences and crowds, and took us to less touristy but at least equally magnificent, if not better, spots. He was also very knowledgeable, very fluent in English and got us some very cool shots with the camera, GoPro and drone.

The arrangements from Kemana Yuk! were very smooth. The agent was responsive and came back with a boat option that matched our preferences and budget.

Fully recommend!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Komodo Experience

The team did an amazing job arranging a last-minute 3-day/2-night trip for us to see the Komodo dragons. Despite the short notice, they quickly found several boat options that matched our preferences (we were looking for higher-end choices, but they offer a full range). We were very happy with the boat we selected, and the entire trip exceeded our expectations. It was an unforgettable experience, and I would definitely use this tour agency again!

October 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Top trip

We had a great time. Pick up was on time, the boat is big and had airco, food was good and the places we visited were beautiful. Seen mantarays and lots of turtles and offcorse the komodo! Staf is very nice!

September 18, 2024
Unprompted review
Rated 4 out of 5 stars

Once a life time experience from…

Once a life time experience from Malaysia.
This is the first time we stayaboard and all the 8 of us were so excited about it. I contacted Kemanayuk via google search and the timely feedback and honesty make the entire booking process very smooth. Our ship is Lambirajo 1. This is definately not a new ship and some part deserves a make over. The friendly and helpful staff together with great meals compensated the imperfection. Every room comes with aircond and shared bath room.There is a karaoke set with no TV or projector screen. The sound system is good but you have to make sure there is line for online songs. Dont forget to bring your own pegs for drying clothes, ( there is limited supply from the ship) as the wind is of no joke. We paid for the dokumentasi hence we had an experience photographer for drone, go-pro and camera during our stay. The places we went are of the typical route from 3d2n, sunset,sunrise, snorkling, hiking and komodo park. Beautiful scenaries and yahoo!!.... We found 3 komodos! I sincerely suggest the authority to upgrade the common facility especially toilets in the park.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

very good experience

very good experience to do absolutely! The boat that welcomed us was large and spacious, the crew members were very welcoming and helpful. our cruise went very well, we met some great people. small downside for the pink beach: we didn't know we were on this beach

August 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful! Most importantly very fair in providing services and facilities! Thankyouu Kemana Yuk! 🙂‍↔️

March 21, 2024
Unprompted review
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Reply from Kemana Yuk!

Dear Jagad,

We really appreciate your very positive review. We look forward to accompany you in your next trip. Lombok, Labuan Bajo, Bali, Yogyakarta or anywhere else, we'll be there with you.

With Love,
KemanaYuk Team

Rated 1 out of 5 stars

Do not use this tour

We booked a tour of this company, and after I paid the deposit I asked for confirmation when they received my money. They kept not confirming it saying it was holidays etc, turns out they gave me the wrong bank details. So I lost £130 which they then refused to repay me despite it being entirely their fault (which they admitted). All around very unhappy given they admitted they gave me the wrong details, wouldn’t give a refund and am now £130 short.

July 11, 2024
Unprompted review
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Reply from Kemana Yuk!

Dear Harriet,

We apology for your inconvenience. Unfortunately, the bank account provided to you by our staff was incomplete. We acknowledged this mistake and will definetely improve our customer communication accuracy.

Based on past experience, the transfer with incomplete bank account should be failed and the money is returned to the sender bank account. We kindly request for you to verify if the money has been returned to your account. You may reach out to us if there's any difficulties or any assistance required.

Thank you!
KemanaYuk Team

Rated 5 out of 5 stars

Outing trip to Gili Trawangan - Kuta Mandalika - Senggigi

Both the small group trip explored Gili Trawangan and a big group of 250 pax explored Kuta Mandalika-Senggigi were very well-managed by KemanaYuk team. It was an awesome experiences! Many thanks and kudos to Mbak Sita and team! Looking forward to come to Lombok again to explore more beautiful places... 🌝🌝🌝

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Service exellence must be their motto

It's always an exellence and exclusive experience with them! Whether a solo traveling, family outbond or employee gathering, they never tired of showing the exellence service. Will definitely call them again for another Lombok visit! 🍻

December 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Beyond expectation

Excellent services throughout my travelling period. Highly recommended for those looking for a travel guide in Lombok.

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

My family and I are immensely pleased…

My family and I are immensely pleased with the level of service we've received. Every aspect, no matter how minor, has been meticulously attended to, reflecting the integrity of your staff, the amiability of your drivers, and the overall excellence of your services. We extend our heartfelt gratitude and look forward to the opportunity of embarking on another overseas vacation with your assistance in the future.

Thank you kemanayuk

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

Unified Network - XL Axiata GatheA five star experience of team gathering and CSR activitiesring and CSR in Lombook

We’re group of 91 people Unified Network - XL Axiata team including VVIPs who planned for a team building and CSR activities all at once.

Kemana Yuk! helped us organizing all the details by providing options for CSR activities, managing activities rundown, as well as arranging accommodation, transport and documentation.

The level of coordination and attention to detail Kemana Yuk! exhibited truly exceeded our expectations.

From our initial high-level concept, it's incredible how Kemana Yuk! managed to take those ideas and turn them into a memorable experience for all of us.

We couldn't have asked for a better experience, and it's all thanks to your exceptional skills.

August 30, 2022
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