Absolutely 💯 , what a fantastic service the lads on the day assembled in great time and extremely nice and pleasant lads. Andy was also great, constant communication about delivery and times... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kennelstore , a pleasure to deal with . Customer service was above anything I have experienced in the past from anyone else be they selling Ducati super bikes or frozen dog food. The fitters turne... See more
I just bought some panels from this company to make a run for my working cocker spaniel. We had a few issues with certain items being out of stock, but Andrew was brilliant in suggesting alternatives... See more
The puppy pen arrived in good time and in first class condition. Emma was particularly helpful in having the order processed and delivered 2 days before our pup arrived. Thanks for your excellent... See more
Company details
Contact info
The Railway Exchange, CW1 6AA, Crewe, United Kingdom
- +441270212193
- sales@kennelstore.co.uk
- kennelstore.co.uk
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have today received all the attachments and assembled my new pup pen and I am delighted with it . It is good quality and well made.
I only received art of the order and I am still chasing the missing items by phone and email.
June 29, 2020
Unprompted review
Reply from Kennelstore
good morning Michael, As per email and telephone conversation we have re-sent the nuts/bolts and washers you seem to be missing they were sent with the original consignment but looks like they have been lost in transit , we are sorry this happened and hope you receive the replacements today or tomorrow
Kind Regards
Mike
Advertisement
Second time we have made a purchase…
Second time we have made a purchase from Kennelstore - good product and prompt delivery. Thank you.
June 29, 2020
Unprompted review
Top class service
Top class service, ordered and delivered. No waiting of chasing. Use these people and not
EasyRun Animal housing Stafford they are useless
June 29, 2020
Unprompted review
Excellent
As described online with very fast delivery. Very strong sturdy panels, would certainly recommend!
June 21, 2020
Unprompted review
Very prompt service
Very prompt service, friendly staff and quick delivery service
June 17, 2020
Unprompted review
Advertisement
Very pleased with our kennel
Very pleased with our kennel
Super service and communication
Highly recommended
June 17, 2020
Unprompted review
Kennel mesh panel with door
Just perfect for the job, easily installed quick delivery. Good value for money
June 16, 2020
Unprompted review
Excellent phone staff and the delivery…
Excellent phone staff and the delivery was second to none
Wouldn’t hesitate to use them again
Barry Neal
June 12, 2020
Unprompted review
well built
well built, delivered and set up as planned, great over all service
June 11, 2020
Unprompted review
Advertisement
I would highly recommend this company…
I would highly recommend this company very friendly and helpful, quality product’s we’re very pleased with the service we had and love our new kennel. 😊
June 10, 2020
Unprompted review
Super fast delivery and good quality…
Super fast delivery and good quality product. Really pleased and would recommend
June 8, 2020
Unprompted review
Dog kennel pannels
We are very happy with the service we have received from Kennelstore. From start to finish it has went well.
June 7, 2020
Unprompted review
Ordered on the 27 may at 4 oclock in…
Ordered on the 27 may at 4 oclock in the afternoon, it came on the 29may at 10 in the morning . Good, fast service.
June 4, 2020
Unprompted review
Advertisement
Excellent service
Excellent service, delighted with the kennel gate well made and very sturdy.
June 4, 2020
Unprompted review
Excellent all round
Excellent all round , Andy very helpfull . Fitters were quick n made a good job
June 2, 2020
Unprompted review
Purchased the 3 sided dog pen.
Purchased the 3 sided dog pen & absolutely delighted with the product. Strong & sturdy but also not heavy looking. Had it installed in my large garage for when I need to leave my 18 week old Staffy puppy for periods of time & she loves it. Can then have peace of mind that she won’t be destroying the home! Brilliant company to deal with & CAN’T PRAISE MIKE ENOUGH FOR ALL HIS HELP & PATIENCE whilst I finally chose the perfect product for my needs.Would also recommend the Wag elevated dog bed which I also purchased to keep my dog off the cold floor in the coming Winter months. This was harder to put together than the pen itself, but well worth it. WELL DONE KENNELSTORE - BRILLIANT SERVICE & PRODUCT.
June 2, 2020
Unprompted review
Very quick delivery and I can honestly…
Very quick delivery and I can honestly say the panels represent great value for money
Thank you
June 1, 2020
Unprompted review
Advertisement
Kennel
First rate, arrived when they said they would and the kennel was up and fitted in about 45 minutes.
June 1, 2020
Unprompted review
I phoned and spoke to a member of staff…
I phoned and spoke to a member of staff regarding an odd sized panel requirement. After being reassured I said I would discuss with my husband. I ordered the next day online and a few days later it all arrived safely.
This is the second purchase and I’m very pleased with the product and service.
June 1, 2020
Unprompted review
Excellent product
Excellent product, as described and fast delivery. Tuffnells courier driver very helpful too.
May 26, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.