Kent Bespoke Shutters Reviews 

281
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how helpful and informative the staff members are during initial consultations, taking the time to clearly explain all available options and showcase samples directly inside private homes. Consumers also point out that the shutters are crafted from exceptional materials, offering a high-end look that significantly improves the overall appearance of different rooms. People consistently mention that the installation process is carried out swiftly and cleanly, with fitters arriving precisely on time, maintaining a polite demeanor, and leaving no mess behind. Reviewers emphasize that communication remains transparent throughout the entire journey, making future recommendations and repeat business an easy choice.

What people talk about most

Service

Reviewers highlight positive aspects of service from the initial consultation through to final installation.... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

User experience

Consumers find user experience to be seamless and straightforward from the initial visit through to the final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professional and knowledgeable company to do business with, from start to finish. Explain what shutters will need to be made of for different types of room. Rob was very helpful in gui... See more

Company replied

Rated 5 out of 5 stars

Our initial visit was with Rob very helpful & informative re our choice of shutters. . We were kept informed of the process. We Had shutters fitted by Luke. Very pleased with them, they make such a di... See more

Company replied

Rated 5 out of 5 stars

From first contact, the company were very helpful and fast in their responses. Rob visited our home and went through the whole process and helped us choose the right shutters for our window. Th... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Everyone was friendly and professional. During the home visit/survey, all options were clearly demonstrated and explained. Everything was followed up by clear writte... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Kent's leading supplier and installer of premium quality hardwood window shutters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

281 reviews

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5.0

All reviews

(281)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a company who do 'excellence' as standard! …

Have just had my solid Victorian shutters fitted at the weekend. I'm absolutely delighted with them. From the initial quote from Rob, to the measuring up and the final fitting yesterday, the customer service has been faultless. This is a company who do 'excellence' as standard and take enormous pride in their work. They are passionate about what they do and go above and beyond to ensure that their customers are getting the best possible deal.
Transparent pricing, no hidden costs ; just a high quality product fitted to perfection.
I would unreservedly and wholeheartedly recommend this outstanding company to family and friends.

March 30, 2026
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Reply from Kent Bespoke Shutters

Thank you for taking the time to leave such a lovely review. We pride ourselves on good customer service so we're really happy to hear that you had a great experience with us.

Rated 5 out of 5 stars

Shutters look fantastic

Shutters look fantastic, good quality and fitted efficiently. Nice company to deal with, good communication and friendly.

March 19, 2026
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Reply from Kent Bespoke Shutters

We are so happy to hear that your experience has been a positive one throughout. Thank you again for your custom.

Rated 5 out of 5 stars

so so pleased with my…

so so pleased with my shutters.....being able to get an online quote hassle free which is what sold it to me , Rob then come and took a true measurement all extremely quickly , and Luke has fitted them beautifully, he is very polite, tidy and conscientious with his work especially his mastic work . I have already recommended Rob and his Team .

March 18, 2026
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Reply from Kent Bespoke Shutters

It's great to hear you had a hassle-free experience. Thank you for recommending us to others; we really appreciate it.

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Rated 5 out of 5 stars

All very straightforward

All very straightforward, once I’d finally decided what I wanted! Very professional all round and I’m thrilled with my shutters

March 19, 2026
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Reply from Kent Bespoke Shutters

We always strive to make the process as simple and hassle-free as possible, so it's great to hear your positive feedback. Thank you for your custom.

Rated 5 out of 5 stars

Luke who installed my window shutters…

Luke who installed my window shutters was a polite and did the installation well.Tidied after him and I am very pleased.
Would highly recommend this company.

March 9, 2026
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Reply from Kent Bespoke Shutters

We’re delighted to hear that you’re pleased with your new window shutters and that Luke provided such a professional and tidy installation. Your recommendation means a lot to us, and we’ll be sure to pass your feedback along to Luke and the team. Enjoy your shutters!

Rated 5 out of 5 stars

Beautifully fitted and I am so…

Beautifully fitted and I am so surprised by how much light still enters the rooms. They are absolutely stunning and I love them. They have made my home look so stylish.

March 5, 2026
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Reply from Kent Bespoke Shutters

It's great to hear you're enjoying your new shutters. Thank you for the great review

Rated 5 out of 5 stars

Cafe style shutters

Absolutely brilliant from start to fnish. We love our new shutters. Thanks to Rob and the team for a job well done!

March 2, 2026
Unprompted review
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Reply from Kent Bespoke Shutters

We always aim to deliver a great service so it's lovely to hear you had a good experience with us. Enjoy your shutters!

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Rated 5 out of 5 stars

Great experience from start to finish.

We received great advice, helping us to choose the right shutters for our space. They look great and have transformed our living area!

February 26, 2026
Unprompted review
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Reply from Kent Bespoke Shutters

We are so happy to hear your experience has been a positive one throughout. Thank you again for your custom.

Rated 5 out of 5 stars

Good comunication great product

Good comunication, very well fitted and a great product.

February 26, 2026
Unprompted review
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Reply from Kent Bespoke Shutters

Thank you for taking the time to leave a review. We're glad to know you had a positive experience with us

Rated 5 out of 5 stars

Highly Recommended

Great communication. Everything was fully explained when Rob visited to measure up, he was very friendly, professional and knowledgeable. The shutters were delivered within the expected time frame. The installation procedure was expertly done, with no fuss or disruption. The quality of the shutters is excellent, we couldn't be more pleased with the result. Kent Bespoke Shutters are highly recommended.

February 12, 2026
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Reply from Kent Bespoke Shutters

It's lovely to hear that you're pleased with your shutters and that you felt informed and well advised during your home survey visit. We always do everything we can to meet estimated lead times and I'm glad we were able to fulfil this for you.

Rated 5 out of 5 stars

Great product

Great product, friendly staff and a great installation- they look better than I could have hoped for.

February 13, 2026
Unprompted review
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Reply from Kent Bespoke Shutters

Great to hear you love your new shutters. Thank you for taking the time to leave a review.

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Rated 5 out of 5 stars

Beautiful shutters

This was our 2nd installation by KBS and we are delighted with our shutters. We have period style Dering windows and they look great.
Rob & Luke both very friendly and knowledgeable and I love that they are an independent business. Highly recommend!!

January 29, 2026
Unprompted review
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Reply from Kent Bespoke Shutters

We are always pleased to have returning customers and happy to hear that your second experience with us was as good as the first.

Rated 5 out of 5 stars

Excellent shutters and customer…

Excellent shutters and customer service. We are repeat customers and would not hesitate to recommend them.

February 2, 2026
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Reply from Kent Bespoke Shutters

Thank you for choosing Kent Bespoke Shutters again. We appreciate your custom

Rated 5 out of 5 stars

We’ll always use Kent Bespoke for our shutters!

We’ve used Kent Bespoke Shutters twice now, and will continue to as we add more shutters to our windows!
From the start they are extremely knowledgeable and professional, our first appointment they came with all the options in samples so you can see them in your own home. The second time we used them, it couldn’t have been easier - they had our style, colour and specs saved so it was easy to match our new shutters to the existing.
The shutters themselves are such high quality compared to others we’ve had and you can pick the smallest details like the colour of hinges which really make all the difference for a high end look.

January 28, 2026
Unprompted review
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Reply from Kent Bespoke Shutters

We always aim to make the process as stress-free as possible so we're glad to hear you found it easy. We look forward to quoting for you again in the future.

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Rated 5 out of 5 stars

Had shutters fitted by Luke

Our initial visit was with Rob very helpful & informative re our choice of shutters. . We were kept informed of the process. We Had shutters fitted by Luke. Very pleased with them, they make such a difference to the room. Luke was polite, friendly & respectful of our home, he took off his shoes as carpet. Would definitely recommend again thank you

January 27, 2026
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Reply from Kent Bespoke Shutters

We are glad to hear that you had a good experience with Kent Bespoke Shutters

Rated 5 out of 5 stars

I found this company to be very good…

I found this company to be very good and I would recommend to anyone who is looking for shutters, there prices are reasonable and could not fault them even the fitter was very polite and respectful to our home.
Well done

January 27, 2026
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Reply from Kent Bespoke Shutters

Thank you for your positive review. We always appreciate recommendations

Rated 5 out of 5 stars

service from first visit discussing our…

service from first visit discussing our requirements to the installation was very satisfactory

January 26, 2026
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Reply from Kent Bespoke Shutters

Thank you for taking the time to leave us a review. We're glad you're happy with the product

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