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Kent Express Dental Supplies Reviews 

461
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's exceptional helpfulness, professionalism, and extensive knowledge of dental supplies, making every interaction pleasant and highly efficient. People consistently experience reliable and efficient service, noting the ease of the ordering process and the prompt delivery of goods, often arriving the next day. Reviewers frequently commend the dedicated support from account managers, who are noted for their proactive approach, willingness to go above and beyond, and commitment to securing the best solutions and deals. This exceptional level of customer care, combined with the team's friendly and approachable demeanor, ensures a consistently positive and supportive experience for people.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting its reliability, efficiency, and... See more

Order

Reviewers mention positive feedback about the ordering process, with many finding it easy and efficient.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as great, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am writing this review to sincerely thank Harry Barlow for being such a helpful, supportive, and professional person to work with. Over time, we’ve faced various challenges — from website issues... See more

Company replied

Rated 5 out of 5 stars

I'd like to give a huge thank you to Jake. Jake is always professional, organised, and incredibly helpful, ensuring the clinic is consistently well-stocked with everything needed to provide excellent... See more

Company replied

Rated 5 out of 5 stars

Always reliable service, Our account manager Jo is very pleasant and helpful and finds the best us the best deals she can. Delivery usually next day.

Company replied

Rated 5 out of 5 stars

Jack at Kent Express is totally amazing! He is always happy to discuss products and offers! I cannot rate Jack highly enough and look forward to placing my weekly order!! Keep up the good work Jack!!... See more

Company replied


Company details

  1. Dental Supply Store

About Kent Express Dental Supplies

Written by the company

Kent Express Dental Supplies are your one-stop shop for thousands of quality dental consumables and equipment from the world’s leading brands.

Established back in 1982, we’re one of the industry’s most accomplished and trusted suppliers and one of its biggest champions of sustainability.

From restoratives and endodontics to impression materials and infection control, our comprehensive range will help keep your practice working at max efficiency.

The unique needs of your practice have our full attention! Be prepared for a personalised and enhanced shopping experience like no other.

FREE next day delivery on every online order

Our online store makes ordering your everyday essentials as easy as pie!

Our online store makes ordering your everyday essentials as easy as pie!
Orders placed before 5pm on a weekday (excluding Bank Holidays) are despatched the same day with next working day delivery by courier.

Contact info

Promotion box for Kent Express Dental Supplies

Our best-selling gloves

Grab a pack of 200 for only £5.95!

4.8

Excellent

TrustScore 5 out of 5

461 reviews

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4.8

All reviews

(461)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing supplier with the…

Absolutely amazing supplier with the best support I have ever experienced. Honest, reliable, and offering very competitive prices. A special thank you to my account manager, Jake, who is always available, supportive, and highly knowledgeable about stock, materials, and deals. Thank you so much!

August 28, 2025
Unprompted review
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Nilufar, thanks for the fantastic review. Great to hear that Jake is providing a 5-star service!

Rated 4 out of 5 stars

Phone answered promptly

Phone answered promptly
Polite staff knowledgeable
Swift delivery

August 15, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Judy, thanks for the review! Please don't hesitate to let us know where we can improve :)

Rated 5 out of 5 stars

Thank Jake

Thank Jake,
He is great I can WhatsApp him the items that i need and he will just get on with it.
And if I need anything different he will always come back to us.
He saves the practice time and means the service is better.

July 25, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Stacey, thanks for the review! Great to hear that Jake is providing a 5-star service :)

Rated 5 out of 5 stars

our rep is Jake who is very helpful…

our rep is Jake who is very helpful and will go out of his way to find what we are looking for and gives us a great deal every time

July 31, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Thanks for the great review Natalie!

Rated 5 out of 5 stars

Jack is amaze!

Jack at Kent Express is totally amazing! He is always happy to discuss products and offers! I cannot rate Jack highly enough and look forward to placing my weekly order!! Keep up the good work Jack!!
Also love to see his photos pop up on the website.

July 18, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, thank you so much for taking the time to leave us a fantastic review. Great to hear that Jack is providing a 5-star service!

Rated 5 out of 5 stars

great service

April 14, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, thanks for the review!

Rated 3 out of 5 stars

Kent Express Dental Supplies is decent…

Kent Express Dental Supplies is decent overall. The website is easy to use, and prices often come out cheaper than competitors. Service representatives like Emily and Arjun are helpful, though there have been issues with packaging quality and expiry dates on certain products. Delivery is prompt, but customer service could be more accommodating for product concerns.

February 24, 2025
Unprompted review
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, thanks for your feedback - we will pass this on to our customer service team. We're sorry to hear this, and please let us know if there is anything else we can help with.

Rated 5 out of 5 stars

Good company to do business with.

Diane has outstanding customer service skills and is very knowledgeable about the products.

March 24, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Carmel, thanks for the review! We're so pleased to hear that Diane is providing outstanding service for you :)

Rated 1 out of 5 stars

poor customer service

poor customer service

March 17, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, we're so sorry to hear this. Please let us know if there's anything else we can help with.

Rated 5 out of 5 stars

Excellent service by Jo

I would like to express my gratitude to Johanna Botton at Kent Express. Jo is my go to person for all supplier questions and gives me the most competitive price. She puts me in touch with reps when needed and keeps me updated of any offers. That being said, what sets Jo aside from other suppliers is her willingness to help, her proactiveness and product knowledge. I would highly recommend her to all dental practices.

Alexandra - Benhill

March 18, 2025
Unprompted review
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Alexandra, thank you for taking the time to leave us a review. We're so pleased to hear that Jo is providing fantastic service for you!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, thorough and quick to respond to messages and quick to send out orders.

March 11, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Great to hear! Thanks for the review Jen :)

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