Kenton Events Ltd Reviews 

203
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, helpful, and friendly staff, who make the entire process simple and efficient. Many highlight the exceptional service, noting clear communication and a willingness to accommodate requests, even at short notice. The delivery and collection services are frequently described as timely, punctual, and smooth, ensuring a hassle-free experience for events. Reviewers are also highly satisfied with the quality of the products, such as chairs and tables, which are consistently found to be clean, sturdy, and in excellent condition, often looking brand new. People frequently receive compliments on the furniture's appearance and comfort. Overall, consumers enthusiastically recommend this company, expressing intentions to use their services again for future events due to the top-class, efficient, and outstanding experience provided.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the excellent communication, smooth... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting excellent communication and smooth,... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition of rented... See more

Product

Reviewers express high satisfaction with the product quality, often describing items like chairs and tables... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were extremely helpful , as well as efficient. They went above and beyond to ensure my event went smoothly which I appreciated . The furniture is beautiful and we received many compliments on the... See more

Rated 5 out of 5 stars

Jay at Kenton Events was so professional from start to finish. He answered emails and whats apps promptly and efficiently, even outside of office hours. They delivered on time and it was a very sli... See more

Rated 5 out of 5 stars

Very helpful on the day - delivery of the tables and chairs we ordered, setup including table covers, collection late at night - professional and courteous service and we'll know who to call next tim... See more

Rated 5 out of 5 stars

My experience with this company was very pleasant. Jay kept me updated every step of the way from delivery to collection. Great customer service and very friendly. The chairs were lovely and I receive... See more


Company details

  1. Furniture Rental Service
  2. Marquee Hire Service

Written by the company

Chair hire, table hire and marquee hire for events around London. Wedding chair hire range including chiavari chairs and cross back chairs. In our folding table hire range we have tables for all events including exhibitions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They deliver what they promise & more

From the moment I first spoke to Jay I knew this was the company I was going with. He made my wedding a fairytale with no worries at all. He works incredibly hard so I know I was not the only customer receiving this wonderful bespoke service. He was so helpful & guided me so much - I would not have had my wonderful day without him & his amazing team. If you are looking for a marquee then I cannot recommend Kenton Events more positively if you want a stress free service - they deliver what they promise & more. He’s also a jolly nice guy. Michelle - Chorleywood

October 4, 2021
Unprompted review
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Rated 5 out of 5 stars

Trustworthy, friendly & honest

First time that I was searching for a marquee for a small event that I was holding at home.
From the beginning they were professional, helpful & immediately I felt I could trust them.
They came to measure up the garden and then they gave me a very decent price comparatively.
Jeet & his team were fantastic from set up to taking down the marquee.
He was recommended to me and I will most definitely be recommending this team to others.
God bless.

September 18, 2021
Rated 5 out of 5 stars

We had received an excellant service…

We had received an excellant service from Kenton Events Ltd. They had delivered and set up the Marquee on time and also kept their timings for both set up and dismantling. Set up was very professionally done and we felt that we were in 5 star venue .

we would Highly recommend to use them

August 21, 2021
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Rated 5 out of 5 stars

Excellent service and beautiful marquee :)

We hired a marquee for my sisters wedding events at home. The marquee was beautiful and we received lots of compliments from family and friends! The team were professional and quick to answer any queries. Thanks to Jeet and the team for their outstanding service. I will definitely use them again and have recommended them to family and friends :)

August 9, 2021
Rated 5 out of 5 stars

Great service and amazing

Would like to say a big thank you to Kenton Events for the two marquees I had set up for my pre wedding and wedding day.
I have to say the service was excellent and it was such a comfortable experience. I would highly recommend Kenton Events if they are planning to get married or any other events. They put me at such ease throughout the whole process from start to finish. Thank you so much for everything and the support given to me.

Seetal

August 7, 2021
Unprompted review
Rated 1 out of 5 stars

Poor communication skills and…

Poor communication skills and unreliable responses.
I sent messeges they didn't reply.
I called them but they told me to sign up to their website and add my event. I did that and still no reply. I called them several times a day for 4 days in a row and either no answer or they fob me off.
Why on earth would you want to use unreliable company like this?

July 15, 2021
Unprompted review
Kenton Events Ltd logo

Reply from Kenton Events Ltd

Dear Atish,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We have an online booking system to help us process inquiries as efficiently as possible.

For the record;
You lodged your inquiry on our system at 16.21pm on 12/07/2021.
You left us feedback on TrustPilot at 10.38am on 15/07/2021.

We work very hard and take great pride in our work.

Kind regards,

Jay

Rated 5 out of 5 stars

Reception marquee

Jeet and his team were amazing. The day I enquired about a marquee for my reception at home, he listened to my requirements, did a site visit the same day, and his team put up the marquee so quickly. Such a friendly team as well.
The lighting and chairs were beautiful.
Thank you so much Jeet!

July 9, 2021
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Rated 5 out of 5 stars

Kenton Events Ltd!

Kenton events were really accommodating When it come to unexpected changes on my side and they helped me overcome these issues. They were polite, professional and courteous. I have no complaints and would certaiy recommend Kenton Events to friends & family!

July 7, 2021
Rated 5 out of 5 stars

Jay was brilliant!

Jay was brilliant. We had to arrange a party at home at short notice due to the extension of the restrictions, and Jay kept me calm and just arranged the most beautiful marquee to the extent everyone said they were so glad our Central London venue fell through!

July 1, 2021
Rated 5 out of 5 stars

All our guests at my son’s pre wedding functions were amazed….

I would just like to send you a huge thank you for the magnificent job you and your team did in setting up the marquee. The whole thing was magnificent and surpassed our expectations. The marquee was stunning and beautiful. Jay and his team who put it up and took it down were wonderful, a really nice group of team who were very polite, efficient and resourceful - nothing was too much trouble and they did an amazing job very professional. I wouldn’t hesitate to recommend Kenton Events Ltd.

June 28, 2021
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Rated 5 out of 5 stars

outdoor 60th birthday party

The company and Mr Jay Shah was very patient with us as we were in dilemma whether to have the event or not due to continuing news reports that the pandemic was again worsening. They still left options open to us till the last minute and put no pressure on us.
When we finally decided with all the precautions, the company came the next day and put up the marquee. The team were efficient and clean and very helpful. They were also efficient and clean in removing the marquee a couple of days after the event.
I'm not sure how many options they have on marquees but certainly I founf their service level and attitude second to none. A big thank you to KENTON EVENTS.

June 2, 2021
Rated 5 out of 5 stars

Marquee - Covid Wedding Dinner

I wanted a marquee that would be big enough to fit my guests with space, for a covid wedding, as we had to eat outdoors. I hired the marquee last minute without looking in person and only via photos. The marquee hired, met all my expectations, tick boxes and more.

The service given from start to finish was very professional. From phonecalls to emails to updates at every step of my booking. There was no pressure and I could amend my details and make comments at anytime.

When the day came to setup, due to covid I could not be there, however Jeet made it so personal, by sending me photos of the blank area the marquee was going on, when it was being put up, and the final product. He did the same when dismantling it. I knew what was happening all the time.

I would use them again and again. Confident they will deliver the same services. I would recommend them and their services.

Thank you to Jeet and the team for making my daughters covid wedding dinner a success for all our guests.

May 20, 2021
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Rated 5 out of 5 stars

A Fantastic Events Organisation!

A Fantastic Events Organisation! 

The team represents among the highest levels of customer service I have experienced. ...

Great cutomer support from beginning to end of the process, and they go the extra mile at every stage. The service is smooth and straightforward. I will for sure return with further requests once again, in the future, to Kenton Events.

I would recommend them unreservedly!!

May 15, 2021
Rated 5 out of 5 stars

We hired tables and chairs for a small…

We hired tables and chairs for a small wedding and Jay was also able to help
Us with Crockery and glasses hire. All went smoothly and correct items delivered at arranged time. We will be hiring a marquee in July for the main event too.

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Marquee service

Brilliant marquee, the team were so fast to setup the marquee and were very helpful to adapt to any last minute requests without any hassle.

Highly recommend their services, will definitely be using them again in the future.

May 2, 2021

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