Kentucky Reviews 10

TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

10 reviews

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Rated 1 out of 5 stars

On buying a bargain bucket of 10 pieces…

On buying a bargain bucket of 10 pieces of chicken at least 4 pieces were so small there wasn't enough chicken on them for a small mouthful. The paper bags they give you are so flimsy the chicken falls out the bottom of the carrier. Every time I have fries they look and taste as if they are dried up a have been kept warm for ages.

April 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Delivery driver "could not find…

Delivery driver "could not find address" watched on the app as they kept driving around in circles, miles away. Address has been extant as a house since the mid eighties, utterly moronic experience. Waste of time. I have no idea why the service exists, as the drivers cannot even find addresses with a sat nav. Pathetic.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Just returned from Kentucky Bodmin…

Just returned from Kentucky Bodmin Cornwall.
I ordered 10 pieces chicken only, what I got was 9 legs I guess off a Bantom so small hardly any meat, coating so hard could break your teeth absolutely disgusting. This is the very last time I go there I will do my own at home and save a fortune. That branch has suffered severe issues ever since opening, please employ a least one member of staff with a brain please.

July 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Shore rd couldn’t complete an order after taking it.

Drove through shore rd on sat evening. Took my order then as I got to the till any of the order that was ready was sitting there. The guy said rest will be ready in 10 mins. Then a work colleague asked him why he was waiting as all the chicken being cooked was going out in deliveries. I was then offered cold chicken popcorn and a chip for three people! Will not return.

May 18, 2024
Unprompted review
Rated 1 out of 5 stars

Kentucky fried chicken at Thetford Norfolk I wouldn’t give them the time of day a disgrace to the Kentucky chain embarrassing me in front of a family member from London that’s Thetford Norfolk for you disgusting.

We ordered the Kentucky at this company which has been trying to tell us a driver on the way . Then the driver was sitting at the premier in which was seen on the map probably eating our Kentucky beings as we have been waiting since 10 past ten pm was told it was being picked up at was being delivered by 11.40 pm and the driver said that Kentucky had closed the order but we have no food . Also no refund of apology for this mistake as such it’s absolutely diabolical as I’m disabled and my brother had come to see me all the way from London and we was going to have a nice evening and Kentucky has ruined our evening no food no apology and no acknowledgement that we even exist I’m fuming at this company hasn’t been there for long at Thetford Norfolk London road . They are a joke they need showing up and tomorrow I’m getting in touch with the head office and put in a complaint about this Kentucky there vile . Supposed to be a giant restaurant letting the Kentucky chain down I’ve never heard such a shambolic response too a customer who is awaiting food and beings as I’m disabled unable to go to the Kentucky myself is a disgrace and discriminating against a disabled human being as they know on the app I’m disabled so there basically taking the Micky out of me .!!!! So don’t bother ordering as it’s a shambles .!!!!!!! A big thumbs down from me

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

KFC YOU HAVE A HELL OF A LOT TO ANSWER…

KFC YOU HAVE A HELL OF A LOT TO ANSWER FOR !!!!!
For more than 40 years my family, friends and I have relished your Normal Kentucky Fried Chicken Wings, chips, coleslaw etc
In the last year you have been promoting "HOT chicken particularly WINGS, we do not like "HOT" chicken wings, four times my family and friends or I have visited your BAGLAN BRANCH to purchase Normal Kentucky Fried Chicken Wings and on all four occasions we have been told there are no Normal Kentucky Fried Chicken Wings or there are two or three when we want 6.
Today I go into the Baglan Branch hoping to get some Normal Kentucky Fried Chicken Wings not only for myself but for my three cats who also love the Normal Kentucky Fried Chicken Wings, I ask for chicken wings, chips and coleslaw and the young man behind the counter says if you take 6 chicken wings, chips and coleslaw as a bucket it will be cheaper so I say thank you lets do that. He rings it all up and I pay him, as he is going into the back I say I do want Normal Kentucky Fried Wings, not the "HOT" ones and he says I will have a look and see how many we have, he comes back to say we only have two Normal Kentucky Fried Chicken Wings, so I say but I do not want the "HOT" ones because I do not enjoy anything "HOT", he calls his manager who explains that a lot of people do not order many chicken wings as there is not much meat on them AND THAT IS EXACTLY WHY I LIKE THEM, AS DO MY CATS !!!! To cut a long story short I walked out with no Normal Kentucky Fried Chicken Wings AND WILL NEVER SET FOOT IN ANY KENTUCKY FRIED CHICKEN SHOP AGAIN. AM THOROUGLY DISSAPOINTED AND ANGRY !!!!

April 14, 2023
Unprompted review
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