"I couldn’t be happier with my new window! Kent Window Wizard were incredibly efficient and quick, getting the job done much faster than I expected. They were also very respectful and tidy, leaving... See more
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Jake is helpful, friendly yet remains professional. Superb job done fitting my front door. Super reliable and even squeezed me into his already busy schedule, super clean and tidy. I am so happy with... See more
Company replied
We had to have some blown double glazing units replaced and a whole new window replaced and fitted. Jake was brilliant from the first quote to the finished job. Jake was nothing other then friendly, p... See more
Fantastic company. Upfront and clear about prices from the beginning. Great service, installation and product. I've used a very well known company previously and I wouldn't go back. I would highly rec... See more
Company details
Written by the company
Kent Window Wizard, led by our founder Jake with over 20 years of experience. We are a leading expert in the window repair industry in Medway and the surrounding Kent area. We specialize in comprehensive window repairs in Medway, offering services that range from simple fixes to complex restorations, executed with meticulous care and precision. Our portfolio of services includes hinge adjustments, misted double glazing unit replacements, and UPVC door handle repairs, and extends to installing new windows for both new builds and extensions. This ensures not only repairs but also enhancements that meet the latest standards in energy efficiency and design. Recognizing the critical nature of timely window repairs, especially in emergencies, we are committed to delivering prompt and reliable services that restore safety and peace of mind to homeowners and businesses alike. Our dedication to customer satisfaction drives us to ensure that every repaired or newly installed window remains in prime condition, boosting both security and energy efficiency. When you choose Kent Window Wizard for your window repairs in Medway, you opt for excellence. Our team is devoted to delivering top-quality service and achieving lasting results, ensuring that your windows and doors always maintain the highest standard. Whether you need a quick repair or a full set of new windows, trust Kent Window Wizard to provide professionalism and expertise every step of the way. Kent Window Wizard’s commitment to outstanding customer service is evident in our excellent Google review scores, praised by customers across Medway for window repairs. Contact us today to experience top-notch service that prioritizes your satisfaction, ensuring your windows are in the best hands.
Contact info
Woodhurst, ME5 9SL, Chatham, United Kingdom
- 07383 977434
- info@kentwindowwizard.co.uk
- kentwindowwizard.co.uk
4.5
Excellent
29 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
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Very good service
Very good service. Always keep the appointment, Very polite. Does a brilliant job. Price affordable. Very pleased.
April 20, 2026
"I couldn’t be happier with my new conservatory window
"I couldn’t be happier with my new window! Kent Window Wizard were incredibly efficient and quick, getting the job done much faster than I expected. They were also very respectful and tidy, leaving my home spotless after they finished.
What really stood out was how friendly and helpful the installer was—he even went the extra mile by hanging my new blind for me once the window was in It’s rare to find that level of customer service!! Highly recommended!! I would give 10 stars if I could
April 29, 2026
Unprompted review
Fantastic service and clear…
Fantastic service and clear communication from start to finish. Would recommend to anyone needing new windows/doors or even repair jobs.
March 26, 2026
Jake & Kent Window Wizard were great…
Jake & Kent Window Wizard were great from start to finish. What started off as a simple hinge replacement led to me using them to replace a door and window. From the reasonable quote to completion the process was fantastic all the way through. Arrived on time and completed the work in a time efficient manner, was polite and respectful at all times. Will definitely use Kent Window Wizard for any future work that needs to be done ✔️
March 26, 2026
Unprompted review
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Jake was amazing turned up on time done…
Jake was amazing turned up on time done a great job
March 17, 2026
I contacted the company via the email…
I contacted the company via the email address provided on their website with a detailed enquiry regarding window replacement, but after two weeks I received no response or follow-up.
March 6, 2026
Unprompted review
Reply from Kent Window Wizard Ltd
Hi,
Thank you for your review. We’re sorry to hear about your experience and completely understand your frustration at not receiving a response.
Having looked into this, we’ve found that unfortunately your original email was filtered into our spam folder, which meant we never saw your enquiry at the time. This is clearly not the level of service we aim to provide, and we regret that this happened.
That said, we do feel the review is somewhat unfair given that we were unaware of your enquiry and therefore didn’t have the opportunity to respond or assist you. We always aim to reply promptly to all genuine enquiries.
We would really appreciate the chance to put this right. Please feel free to contact us again directly, and we will prioritise your enquiry
Fantastic company
Fantastic company. Upfront and clear about prices from the beginning. Great service, installation and product. I've used a very well known company previously and I wouldn't go back. I would highly recommend Kent Window Wizard.
February 17, 2026
Good communication
Good communication. Arrived on time, professional job, helpful and friendly.
January 26, 2026
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Absolutely impeccable service
Absolutely impeccable service, now on approved contractors list
January 11, 2026
Great Service
December 11, 2025
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Ann Murphy
Jake has been brilliant .I had him replace windows for me a few months ago and since then had him out to do a bigger job he is very helpful and communication is great , and the place was left clean and tidy after the job was done .I highly recommend
November 7, 2025
Unprompted review
Great communications and top service
Great communications and top service. After the service my doors and windows are better than when they were new
September 16, 2025
Reply from Kent Window Wizard Ltd
Thank you so much for your kind words! We’re delighted to hear you’re happy with our communication and service. It’s fantastic to know your doors and windows are now performing even better than when they were new. We truly appreciate your feedback and look forward to helping again in the future!
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Highly recommend
Jake is helpful, friendly yet remains professional. Superb job done fitting my front door. Super reliable and even squeezed me into his already busy schedule, super clean and tidy. I am so happy with his work that I’m asking him to complete further work for me. If you want an honest, reliable trustworthy man, Jake is the person. I highly recommend Jake to complete your work. Thank you
July 23, 2025
Unprompted review
Reply from Kent Window Wizard Ltd
Thank you so much for your kind words and thoughtful review. I'm truly grateful for your trust and appreciation — it was a pleasure fitting your front door, and I’m really glad to hear you’re happy with the result.
It means a lot that you’ve asked me to carry out further work for you. Your support and recommendation are genuinely appreciated, and I look forward to helping with your next project.
Thanks again for your kind feedback!
Best regards,
Jake
Jake is simply the best
Jake is simply the best! Man of his words with excellent job and affordable price. I will highly recommend recommend.
June 27, 2025
Unprompted review
Brilliant service
Jake has been brilliant throughout. No pushy selling, listened to exactly what I wanted and delivered. Jake was tidy at all times and always polite.
I would 100% recommend
Thnk you Jake you're a star 🌟
May 29, 2025
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