Kenwood Travel Reviews 

10,052
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and deeply knowledgeable staff who handle every request with utmost professionalism, ensuring that arranging upcoming trips feels completely effortless and smooth. Travelers frequently highlight the exceptional personal attention they receive, noting that advisors always go above and beyond to find the best deals and tailor itineraries precisely to individual needs. However, some people mentioned experiencing minor hurdles during their planning, such as encountering restrictive online reservation portals or receiving conflicting details regarding specific booking policies. A few reviewers also noted that occasional delays in communication or changes in advisor availability made coordinating certain details slightly less seamless than expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and highly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, knowledgeable, and... See more

Holidays

Users consistently describe positive experiences when booking their holidays, highlighting that agents are... See more

Booking process

Clients share positive opinions on booking process, highlighting how straightforward, efficient, and... See more

Customer service

Consumers find customer service to be positive and consistently helpful throughout the booking process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James was excellent in helping us organise the perfect trip. He tested endless options and gave solid advice to ensure we had the best possible combination of hotels and flights on our two centre Thai... See more

Rated 5 out of 5 stars

Well Kenwood Travel has done it again for use, third year running. Best for price by far and easy to use web site and app. In a trying year with Trump doing silly things in the middle east, Kenwood sh... See more

Rated 5 out of 5 stars

Really positive experience so far - great customer service and communication with Zac. He was friendly, helpful and dealt with our query quickly and professionally. It is always refreshing when someo... See more

Rated 5 out of 5 stars

I had a really positive experience booking with Georgi from Kenwood Travel . He was very knowledgeable about Abu Dhabi and also the hotel is chosen. He answered my queries via email promptly and g... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Flights Search Site
  4. Group Accommodation
  5. Holiday Accommodation Service
  6. Tour Operator

Written by the company

Kenwood Travel has over 45 years' experience in providing a fast, easy and personable way to book your dream holiday at extremely competitive prices. Whether you're craving beach bliss in the Maldives or Caribbean or prefer the thrills of Orlando or Dubai, Kenwood Travel are on hand with expert advice every step of the way. Why not call our friendly team today or book online at www.kenwoodtravel.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(10,052)

932 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good honest holiday company

We have been using kenwood wood gravel for a good few years now for all our Florida holidays,we find that Pam who we try to get onboard to sort our holidays to be brilliant and helpful with trying to get us the best deals

July 21, 2026
Rated 5 out of 5 stars

Great service

Great service from Claudia finding the prefect holiday within the budget , great prompt communication

July 27, 2026
Rated 5 out of 5 stars

Outstanding service from Jit Mandalia

Outstanding service from Jit Mandalia. He’s super friendly, helpful, very knowledgeable, and importantly, offers very competitive prices - that’s why we keep going back to him to book our holidays! He takes the stress out of the whole process and is fantastic to deal with. Highly recommend.

July 27, 2026
Rated 5 out of 5 stars

Just say a huge thank you to Zak for…

Just say a huge thank you to Zak for booking the hotel for Mauritius (Paradise Cove Boutique). My daughter and I would rate this hotel 10/10 absolutely amazing, the food, staff, rooms, and the wash rooms are so good that we couldn’t see any moulding in the shower or the toilet.Kenwood travel offered us the best price and the best hotel, so once again thank you Zak. 10/10 for Kenwood travel.

July 17, 2026
Rated 5 out of 5 stars

We are repeat customers

We are repeat customers, we chose Kenwood travel because they go above and beyond to book your holiday to your exact specifications. I literally had to make 2 changes, add on passengers and change dates, I dealt with Pam who answered all my emails and made several phone calls to me making sure everything was perfect. Full payment was made today and within 5 minutes I received confirmation that everything was done. 100% I would recommend KENWOOD TRAVEL

July 27, 2026
Rated 5 out of 5 stars

Lai Yap is just superb

Lai Yap is just superb!
We have used Kenwood for over 10 years now and have only visited hotels/resorts recommended by Lai.
We have also avoided locations NOT recommended by Lai!
What makes the difference is that Lai has firsthand knowledge and experience of each hotel and resort and we have never been disappointed.
She is awesome and has given us some unforgettable holidays.
Thank you Lai.
Kenwood were also able to price match your competitors.

July 25, 2026
Rated 5 out of 5 stars

We have just booked a holiday in the…

We have just booked a holiday in the Maldives. We have used Kenwood Travel many times in the past and they have always provided a first class service. This time wa no different.
The price was right, Aaron was friendly, helpful and very knowledgeable .

July 24, 2026
Rated 5 out of 5 stars

Booked on Line

Booked on line price was good and process straight forward. Used Kenwood before always been good service.

July 23, 2026
Rated 5 out of 5 stars

Great Service

Just booked my Maldives holiday with Georgi he was very knowledgeable,helpful and friendly
Kept going back and forth to him to get the best price and he was very accommodating hence why we booked our holiday with them it was nice to have a personal touch
Roll on May 2027 for our dream holiday

July 23, 2026

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