key2code Reviews 

44
•
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Poor customer services. Poor description of item. Needed a key cut, searched the key code & ordered what I believed to be the correct key. Code2Keys supplied the key, but this was very different... See more

Rated 5 out of 5 stars

Needed a key for the ignition to a 50 year old motorcycle and ordered via the web page. The original key was unusual in a couple of details and the first key sent did not work but by supplying Gary wi... See more

Rated 5 out of 5 stars

Excellent service. Keys were cut correctly and arrived in 3 days from order. A second order was placed with same results. Further advice was required and provided quickly and willingly even though a f... See more

Rated 1 out of 5 stars

16th July 2024 - ordered a replacement barrel key - giving the correct code. It did not work. Have since 4th August 2024 being trying to secure a refund but no responses to repeated polite emails. B... See more

Company details

  1. Locksmith
  2. also in
  3. Locks Supplier

Information provided by various external sources

Need Keys cut to code?, then K2C key2code online key cutters can help, easy key search and ordering of roof box keys, filing cabinet keys, garage door keys ect, all keys shipped via secure royal mail postage


Contact info

3.3

Average

TrustScore 3.5 out of 5

44 reviews

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3.3

All reviews

(44)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid

Avoid. Key code was correct. Key profile was correct. But on the wrong key. Tried to get incontact over a week as you just have an email no phone. Tried the online query form also. Dont trust this company. No customer service. Just a robber.

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Ordered a replacement key for my…

Ordered a replacement key for my motorbike. Just sent a photo and the key arrived in 2 days. Unfortunately didn't work but sent message and within 2 days a new working one arrived. Fantastic customer service

October 30, 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer services

Poor customer services.

Poor description of item. Needed a key cut, searched the key code & ordered what I believed to be the correct key. Code2Keys supplied the key, but this was very different to the key I required.
I contacted Gary to explain this & that the website is misleading in my opinion. Gary has point blank to take any responsibility or give any partial refund. The communications ended with a passive aggressive emails from Gary.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered the key

Ordered the key - didn't fit (key too thick) - queried with Gary - very much a tough luck mate attitude - no solutions offered - avoid !

July 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't Use for Sentry Key Copies

Ordered a numbered Sentry Key copy for a Firebox as a spare. Didn't check the new key straight away, two months later realised it doesn't work, completely different cuts, and can't get hold of 'Gary' despite online contact and email. Should have checked straight away but trusted it would work. Discovered the London address is a virtual one. I wouldn't use them again.

September 28, 2024
Unprompted review
Rated 1 out of 5 stars

Complaint requesting a refund ignored

16th July 2024 - ordered a replacement barrel key - giving the correct code. It did not work. Have since 4th August 2024 being trying to secure a refund but no responses to repeated polite emails. Be wary of this kind of company - no phone number supplied either.
As of 20th October, despite repeated requests for a refund - no responses from this company. They are morally bankrupt - leave them well alone!

August 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Returning customer

Returning customer. Just like last time, photo sent and key arrived at next possible post delivery. Excellent service, second to none. Highly recommended

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Keys were cut correctly and arrived in 3 days from order. A second order was placed with same results. Further advice was required and provided quickly and willingly even though a further purchase was not forthcoming.

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

This online key2code feels to me like a scam

original key number given 2 photos sent it took 2 weeks to deliver
the new keys were delivered with a completely different pattern (rubbish) I complained and asked for help no help was received. The customer service is non existent
I went to Timsons for key cutting, he cut my new key to open my vauxhall car doors, it took 5 minutes and cost £15, I had another one cut, to start the car and open the doors, which he put a chip inside for the mobilizer this cost £70 but this took 20 minutes

December 16, 2023
Unprompted review
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