Key Fire Doors LTD Reviews 49

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and efficiency, highlighting their helpfulness and clear explanations of the work performed. The service is frequently described as excellent, with many people appreciating the prompt responses and the high standard of work, often noting the meticulous attention to detail and tidiness. However, some customers also noted an occasional issue where an engineer forgot to replace a component, requiring a follow-up visit.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting efficiency, professionalism, and high... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's professionalism,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the quick... See more

Based on these reviews

Rated 5 out of 5 stars

The smoke seal strip on the entrance door of my flat has come loose and partially been peeled and be over 5mm gaps in the bottom closing side door. I sent the inquiry to several companies. Key Fire... See more

Rated 5 out of 5 stars

Key Fire Doors Ltd provided their quote and arranged to attend the property very promptly. They answered all my questions quickly. There was a slight issue in that the engineer forgot to replace somet... See more

Rated 5 out of 5 stars

Very professional and friendly team that is prompt and transparent with their work and pricing. They carried out work on my fire door and made it compliant. They take the time to explain what they... See more

Rated 5 out of 5 stars

KFD did a very professional job on fixing my front door so it met fire regulations. As I live in a flat this is very important for the safety not only of myself but all my neighbours. It was a big... See more

Rated 5 out of 5 stars

I am incredibly impressed with the recent fire door repair carried out at my home. From start to finish, the team was outstanding – professional, courteous, and clearly highly skilled. They arriv... See more

Rated 5 out of 5 stars

I recently had remedial fire safety works carried out on my flats front door, and i am please with the service. Darren and his team where professional from start to finish-they arrived on time, worke... See more

Rated 5 out of 5 stars

Incredibly professional. From top to bottom. So pleased with the work that was done to our fire door. Even my locks work better than they did before. They will definitely be in my contact book for any... See more

Rated 5 out of 5 stars

Quick to respond to my enquiry, Key Fire Doors Ltd booked my job in for the following week. Very neat job done and photos of the work, along with the fire safety report sent to me. The door is 90 year... See more

Rated 5 out of 5 stars

I am very satisfied and impressive with the services provided by Key Fire team, their response is fast and promptly, their advice is knowledgeable and professional. Great thanks to Key FD 's team!

Rated 5 out of 5 stars

KeyFD has provided a first class service over a period of several months to address the serious problem with the apartment Fire Doors in our Tower Block. They have gone out of their way to investigat... See more

Rated 5 out of 5 stars

Darren Stanley and his brother Lee and nephew were a superb team. They are experts and are thorougly professional. Nothing was too much trouble and they were a joy to have in the apartment.

Rated 5 out of 5 stars

Administration staff were lovely and organised everything well. Work completed as scheduled. And everything seems to have gone according to plan. Thank you

Rated 5 out of 5 stars

KEY FD are consistently professional and reliable. Make my job significantly easier as a PM. Always complete works to a high standard with no fuss. Highly recommend their services

Rated 5 out of 5 stars

A professional team from start to finish. Email replies were prompt, team arrived on time, and job was done meticulously and without any mess.

Rated 5 out of 5 stars

A very thorough survey was followed by a very professional repair and maintenance procedure with great attention to detail. The two operatives turned up bang on time and were very friendly and hard... See more

Rated 5 out of 5 stars

Fantastic service - for the work on the front door and from their admin support Efficient, helpful and high standards Highly recommended

Rated 5 out of 5 stars

Very efficient, knowledgeable, patient and courteous. Guided me throughout the process of replacing our front door whilst being away from the property

Rated 5 out of 5 stars

I found them very helpful in explaining the process and what would be required to the door fire compliant. Quick and friendly service

Rated 5 out of 5 stars

I would highly recommend Key Fire Doors - they were communicative, clear, informed and reliable...which was an absolute blessing after encountering a number of disreputable and unprofessional firms do... See more

Rated 5 out of 5 stars

Fantastic work from the team, great attention to details and follow up too. Quick responses and very efficient. Highly recommend!

Rated 5 out of 5 stars

The team replaced my front door - Great service, high-quality fire doors, and professional installation. The team was brilliant, knowledgeable, efficient, and easy to work with.

Rated 5 out of 5 stars

Great job! Turned up, fixed the door, delivered a detailed report. Polite & efficient.

Rated 5 out of 5 stars

Key Fire Doors replaced our front door with a fireproof model. The procedure was done very efficiently and satisfactorily.

Rated 5 out of 5 stars

Excellent communication, very helpful and work carried out to a high standard. A great company to do business with.

Rated 5 out of 5 stars

They carried out the work exactly as they said on the quote. On the right day and tidied up afterwards

Rated 5 out of 5 stars

The engineer was very professional and polite, and he explained everything to me clearly.

Rated 5 out of 5 stars

Great service - very efficient, friendly and tidy. Would recommend

Rated 5 out of 5 stars

Quick response to my enquiry and commercial quote. Implementation of repairs carried out efficiently. I would recommend this service

Rated 5 out of 5 stars

I truly appreciate the efficiencies of both the team on providing quote and arranging the time slots, as well as David W who came to carry out the work on site, who is punctual, efficient and tidy. I... See more

Rated 5 out of 5 stars

Very happy with their service. Friendly and very professional. You will not be disappointed with their work!

Rated 5 out of 5 stars

Professional, prompt, pleasant. Great job. Recommend.


Company details

  1. Carpenter
  2. Fire Protection Consultant
  3. Fire Protection Service
  4. Surveyor

Written by the company

Fire Doors Survey, Maintenance and Installation done right! Full comprehensive reports on all our works with reassurance of legal Compliance. We are aiming to build long lasting trust with our clients and ensure their product is installed and maintained to the correct standards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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Rated 5 out of 5 stars

Very efficient

Very efficient, knowledgeable, patient and courteous. Guided me throughout the process of replacing our front door whilst being away from the property

July 18, 2025
Unprompted review
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Rated 5 out of 5 stars

A very professional outfit

A very thorough survey was followed by a very professional repair and maintenance procedure with great attention to detail.
The two operatives turned up bang on time and were very friendly and hard working.
Would not hesitate to recommend.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

KeyFD - A First Class Service

KeyFD has provided a first class service over a period of several months to address the serious problem with the apartment Fire Doors in our Tower Block. They have gone out of their way to investigate and provide sufficient evidence of poor original installation that has resulted in satisfactory claims against our apartment NHBC warranties. The quality of their remedial work is also first class.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Darren Stanley and co.

Darren Stanley and his brother Lee and nephew were a superb team. They are experts and are thorougly professional. Nothing was too much trouble and they were a joy to have in the apartment.

April 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Very professional and friendly team…

Very professional and friendly team that is prompt and transparent with their work and pricing. They carried out work on my fire door and made it compliant.

They take the time to explain what they are doing and why and have done a great job, ensuring everything is clean and tidy after. All work is well documented with photos taken throughout, with a report sent afterwards. Would highly recommend these guys.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fire Door Repair Review

I am incredibly impressed with the recent fire door repair carried out at my home. From start to finish, the team was outstanding – professional, courteous, and clearly highly skilled. They arrived right on time, explained everything thoroughly, and handled the repair with great care and attention to detail.

The quality of their workmanship is excellent. The door now fits perfectly, closes smoothly, and feels far more secure. They even took the time to check surrounding areas and made sure everything was fully compliant with fire safety regulations.

It is rare to come across such reliable and dedicated service these days. I genuinely appreciate their effort and wouldn’t hesitate to recommend them to anyone in need of fire door repairs or general maintenance. Truly a job well done!

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

The team replaced my front door

The team replaced my front door - Great service, high-quality fire doors, and professional installation. The team was brilliant, knowledgeable, efficient, and easy to work with.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Peace of Mind - london

I had a lovely gentleman from Key Fire Doors come out to survey my front entrance to my flat and check the compliance with the new fire regulations. He was extremely polite, professional, and very informative, taking the time to clearly explain everything he was doing throughout the visit. The service was efficient and thorough, and I now feel reassured that my doors meet the required standards. I wouldn’t hesitate to recommend Key Fire Doors to anyone looking for expert advice and peace of mind.

March 28, 2025
Unprompted review
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