KeylessAccessLocks.com / B&H Depot Reviews 55

TrustScore 2 out of 5

2.1

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See what reviewers are saying

Rated 1 out of 5 stars

 as of today I’m still waiting for my my tracking number It’s been eight days since I placed the order. I talked to somebody in customer service yesterday and was told it would probably ship out... See more

Rated 2 out of 5 stars

I placed an order on 1-11 & 4 days later I still haven’t received a shipping confirmation. No holiday or weekend included. I have talked to customer service (very nice lady) & was told I would receive... See more

Rated 1 out of 5 stars

Thought I had found the solution to my buzzer door problem. When part broke within 30 days I was required to send the broken piece back in rendering my unit lock less. Then there was a clumsy resoluti... See more

Rated 5 out of 5 stars

excellent service, very helpful in finding solutions for unusual requests. also excellent products and price. had large quantities of stock available and was shipped/delivered very quickly. I will def... See more

Company details

  1. Hardware Store

Written by the company

KAL Door Hardware KeylessAccessLocks.com brings you top quality Keyless Locks direct from the manufacturer giving you THE LOWEST price around for Keyless Door Locks, door hardware, and Access Control Security and removing the outrages markups by the middle companies. We carry all different brands of Keyless Door Locks such as Touchless access control, Electronic locks, Mechanical locks, Safes, and Drop Boxes for commercial, or residential applications in our 18 warehouses throughout the United States allowing quick delivery. Our Locks are top quality and are fully guaranteed by KeylessAccessLocks.com and our Manufacturers. Our staff will support you with all your questions about our products and installation making our web store easy to use, and our Keyless Door Locks easily to install to all our customers guaranteed. Please contact us if you cannot find the product you are searching for and we will get it for you at Wholesale prices. Our toll-free number is (561) 826-6018.


Contact info

2.1

Poor

TrustScore 2 out of 5

55 reviews

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Rated 1 out of 5 stars

buyer beware

When I ordered my 1st lock I called because I was unsure which lock I needed. The sales person advised me which lock I needed. When I received the lock and installed it, it was not the correct lock. When I called back I was told I would need to purchase additional software in order to get that lock to work or purchase the correct lock and return the incorrect lock. So, I purchased another lock, returned the 1st lock that you told me to buy. My return was non-refundable because we had installed it! Even though nothing was wrong with it. So, I now have a $750 paperweight! Will never order from this company again.

January 5, 2021
Rated 5 out of 5 stars

excellent service

excellent service, very helpful in finding solutions for unusual requests. also excellent products and price. had large quantities of stock available and was shipped/delivered very quickly. I will definitely return to shop here.

January 5, 2021
Rated 2 out of 5 stars

Not what I wanted, not what I ordered

I ordered a plate with an oil rubbed bronze finish for my front door. The first plate I received had a stainless finish. I requested a return and refund which was denied. They tried to make it right by sending me a new plate in the finish I originally ordered. However, what they call oil rubbed bronze is just brown. It does not match any oil rubbed bronze finish on any merchandise at any store I have been to. Now I have two plates that do not match my hardware and that I cannot use. And I'm out $38.00. Frustrating and aggravating. What do I do with these?

January 4, 2021
KeylessAccessLocks.com / B&H Depot logo

Reply from KeylessAccessLocks.com / B&H Depot

We apologize for the inconvenience. We will provide 100% refund.

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