Keyshop3d 

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Rated 1 out of 5 stars

A so called unlimited license (which worked well in the last year) seems to be expired in the new year. Not even a response to an open ticket after now 6 days of waiting. Direct contact to the provide... See more

Rated 1 out of 5 stars

It is a scam. We have purchased two Revit Licences at a reduced price. This licences are for older versions of revit, therefore the reduced cost, or at least that is what we thought. At first everythi... See more

Rated 5 out of 5 stars

The purchases I made went through smoothly and we were able to access the software with no issues. We then realised they were not suitable for our particular purpose and the seller very kindly refunde... See more

Rated 5 out of 5 stars

I bought a license for Fusion and everything worked out to my complete satisfaction. I had even accidentally bought the wrong license for Autocat and they changed the license for me at no extra charge... See more

Company details

  1. Software Vendor

Written by the company

Somos un revendedor independiente de Softwares Autodesk, nuestras licencias son originales y ahorran miles de Euros cada año, pero este servicio tiene sus pros y sus contras, por lo que le invitamos a revisar las condiciones de adhesión para utilizar nuestro servicio. (No haga un uso irresponsable de las licencias y respete las Condiciones de Uso de Autodesk).


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A so called unlimited license

A so called unlimited license (which worked well in the last year) seems to be expired in the new year. Not even a response to an open ticket after now 6 days of waiting. Direct contact to the provided mail adress not possible. Really poor customer service. Absolut no recommendation.

January 4, 2026
Unprompted review
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Rated 1 out of 5 stars

No communication, no software!!!

Only put one star because I had to. Placed an order on January 3, did it as a guest, didn't create an account. Filled out what I needed and added my email address for them to send me the confirmation and other info, still have not received any email from them, but they took the money. When the transaction passed, it was labled as ISOFTPLAN-IT, not Keyshop2d, or 3d. Tried to email them multiple times (probably 10 times) and all of them bounced back as -
Address not found
Your message wasn't delivered to because the address couldn't be found, or is unable to receive mail. Tried to create an account with the same email I ordered the software with, received a Congratulation you created an account. Replied to that email, still bounced as address not found. So, I am out $400 CAD, and no software, which I really need.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam. We have purchased two Revit Licences at a reduced price. This licences are for older versions of revit, therefore the reduced cost, or at least that is what we thought. At first everything seemed legit since they correctly assigned the purchased products to my personal Autodesk Account. Within a month i started having issues reading the license and customer support is nowhere to be found. At the beginning of the year I received a notification saying the license is no longer available. Now I see the website has been taken down and hundreds of euros are now lost. Customer support is terrible, they never replied to a sinlge email.

January 14, 2025
Unprompted review
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Rated 3 out of 5 stars

Fusion360 licensed did not show up

I bought a Fusion360 License. The website claimed this to be a license also for commercial use. This was to replace the much more expensive license I had directly from Autodesk. However, after I got the activation mail, there is nolicense visible on my account. Also the support desk from Autodesk could not find anything. Keyshop3D responded to my question explained that it was a service but was not able to tell me how to transition from the old license to the new one. Also apparently all my existing models would not be available with the license they sold me. So I will go back to buying from Autodesk to be save. I requested a refund for obvious reason and am waiting for response. I would very much suggest that KeyShop3D changes the wording on the shop or enhances the FAQ page. So my overall experience was not bad but i did not get what i wanted. Depending on the outcome of the return request I might have to alter this view.

October 12, 2024
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Rated 5 out of 5 stars

Trustworthy and responsive

The purchases I made went through smoothly and we were able to access the software with no issues. We then realised they were not suitable for our particular purpose and the seller very kindly refunded the cost at our request. I recommend them as trustworthy and quick to respond.

September 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Not worked

Unfortunately the shop could not provide the Autocad license. If purchased with Autocad, the product is available instantly. Keyshop3D could not do that in 2 hours.

August 8, 2024
Unprompted review

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