keysmix Reviews 

463
•
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Chat support was available super fast - 1 min or so. I am not great with technical aspects that's why i contacted support. So step by step I was able to purchase and install Office 2021 with their hel... See more

Rated 2 out of 5 stars

Buenas tardes, No he podido instalar ni vincular mi correo con la licencia, no es claro el video ya que los enlaces muestran otras pantallas, adicional no se donde consultar el numero de licenc... See more

Company replied

Rated 5 out of 5 stars

I inadvertently purchased 2 software puchases though the intention was to purchase a second one later. Keysmix in fact alerted me to the double purchase. We agreed when I requested them to send... See more

Rated 1 out of 5 stars

Bought adobe collection but its asking me to run activation blocker which means its pirated version and blocker could be a Trojan/virus. shared more information, They said you can buy another one as... See more

Company replied

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3.2

Average

TrustScore 3 out of 5

463 reviews

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3.2

All reviews

(463)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Office 365 lifetime licence stopped working, FRAUD

DO NOT BUY FROM KEYSMIX!
07.06.2023 I purchased a Office 365 lifetime subscription licence, that stopped working after 8-9 months. When contacting keysmix, they ask for 3 more euros to get a new account when I have already purchased a lifetime subscription licence.
When licence stops working you just get bad explanations about prices increased on licences that you have already paid for lifetime. It is probably like others write, they sell from volume licenses, and when they are full, you are kicked out, and they try to resell.

March 23, 2024
Unprompted review
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Reply from keysmix

Hello, sir. We provide all our customers with a lifetime warranty for the amount they paid. One year ago, you purchased Office 365 for 8 euros, and after one year of use, the price increased to 11 euros. We simply ask you to pay only the difference, not the full price, even though you used the software for a full year. Additionally, we suggest that you request a refund and then make a new payment, as it would be equivalent to paying the difference. I don't understand what you want us to do.

You paid 8 euros one year ago, and you used the software for a full year. Now it costs 11 euros, and we are asking you to pay only 3 euros, the difference, and you have refused. You have also refused a refund. Do you want us to give you the product for free or leave a negative review?

Sir, we do not engage in buying reviews. You cannot say, "Give me the account for free, or I will give you a bad review."

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Rated 5 out of 5 stars

Top seller

He has always been very quick both to send the credentials and to respond to requests

Absolutely the best, recommended to everyone 🔝

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

Problem with Microsoft Office 365

I purchased Microsoft Office 365 (5 lic).
Is this Windows 365 Pro a full function product?

- Lot of problem to logon.
- Can't attach Onedrive to my pc thru explorer, only use the web interface
- Can't upload files to Onedrive. Only save Office files created on the Office web on Onedrive.
- Onedrive is only 50 GB not 5TB
- The license is connected to the organisation: Ormesby. Why?

No response from Keysmix
Don't buy!!!!!!

February 19, 2024
Unprompted review
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Rated 1 out of 5 stars

They are a scam

They are a scam. I bought the office 365 license 9 months ago and it doesn't work anymore.
I requested their support and initially they did not respond. After insisting, they asked me to pay 3 euros more because the license now cost 11 euros and no longer the 8 euros I paid 9 months ago (actually I paid 10 euros but they don't even know that). That is like blackmail, that is, if in 6 months they raise the cost of your license, they will ask for money again to be able to continue with the service. There is NO such thing as a lifetime license, they will always ask for money.
Ah! and they respond like robots asking for money. They sent me the same response 2 times even though I asked them valid questions about their "service". This was their response:
"hello sir, do i send you invoice to pay the difference and send you new one, you have lifetime warranty on the price you pay before 8 euro, now it cost 11 euro + vat difference is 3 euro"

Look at the recent comments, there are already many people scammed

This People respond this way when you make a fair claim "and you are just wasting your time , no matter what you say , you have option to pay difference or pay on another store"

READ ALL NEGATIVE RECENT REVIEWS. I am not the only one with a terrible experience

It's amazing how many lies they can tell:

- I purchased the Office 365 license for a total price of 8.99 euros on May 22, 2023. It stopped working on March 15. It worked for less than a year

- In the description of their offer they indicate that it is a lifetime license. They DO NOT indicate that there would be additional payments when you think of it or that it will stop working before the year

- I have NO need to give me anything for FREE or threaten to leave a bad review. That's your way of operating. . I have read other reviews where you ask for a good review in exchange for fixing the customer's problem.

March 17, 2024
Unprompted review
keysmix logo

Reply from keysmix

Hello, sir. We provide all our customers with a lifetime warranty for the amount they paid. One year ago, you purchased Office 365 for 8 euros, and after one year of use, the price increased to 11 euros. We simply ask you to pay only the difference, not the full price, even though you used the software for a full year. Additionally, we suggest that you request a refund and then make a new payment, as it would be equivalent to paying the difference. I don't understand what you want us to do.

You paid 8 euros one year ago, and you used the software for a full year. Now it costs 11 euros, and we are asking you to pay only 3 euros, the difference, and you have refused. You have also refused a refund. Do you want us to give you the product for free or leave a negative review?

Sir, we do not engage in buying reviews. You cannot say, "Give me the account for free, or I will give you a bad review."

Rated 1 out of 5 stars

Purchased office 365 pro

Purchased office 365 pro, after a few months it couldn't be used anymore. Customer service does not reply.
In addition, they lie openly....communication difficult.

March 1, 2024
Unprompted review
keysmix logo

Reply from keysmix

Hello sir , we provide to all our customers a lifetime warranty of the amount they pay , 1 year ago you buy office 365 at 8 euro , and after 1 year of use , the price has increase to 11 euro , so we simply ask you to pay only the difference not even the full price even that you use the software for a full year , also we suggest you to ask for refund and pay again , and thats the same a paying the difference , i dont understand what you want us to do ?
you pay 8 euro 1 year ago and you use the software for a full year , now it cost 11 euro we ask you to pay only 3 euro the difference and you refuse

Rated 1 out of 5 stars

BEWARE OF KEYSMIX!!

BEWARE!!! Top fraudulent cheap key provider!
I purchased Microsoft Office 365 (5 lic) with life time warranty. NOW, in 8 months, stopped acess/login to Microsoft Office site. And now after 10 months the preinstalled 2 licenses also has stopped working (Microsoft is asking new activation).
I informed KeysMix by Whatsapp, NO response.
NB: KeysMix contacted... asking more money.

March 16, 2024
Unprompted review
keysmix logo

Reply from keysmix

Hello, sir. We provide all our customers with a lifetime warranty for the amount they paid. One year ago, you purchased Office 365 for 8 euros, and after one year of use, the price increased to 11 euros. We simply ask you to pay only the difference, not the full price, even though you used the software for a full year. Additionally, we suggest that you request a refund and then make a new payment, as it would be equivalent to paying the difference. I don't understand what you want us to do.

You paid 8 euros one year ago, and you used the software for a full year. Now it costs 11 euros, and we are asking you to pay only 3 euros, the difference, and you have refused. You have also refused a refund. Do you want us to give you the product for free or leave a negative review?

Sir, we do not engage in buying reviews. You cannot say, "Give me the account for free, or I will give you a bad review."

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Rated 5 out of 5 stars

Not-Scam just need to be patient/No es fraude, solo debes ser paciente

Phone number was not answered due to technical issues. e-mail support request was delayed, yet the end result was positive. I guess I was not human at all thinking AI would solve my request, while it was solved by a human being.

No contestaron el número telefónico por problemas técnicos y la respuesta por correo electrónico fue demorada. Sin embargo no fui consciente al pensar que se trataba de IA quien atendería mi compra, cuando en realidad fue un Ser Humano. El resultado final fue muy positivo.

February 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Paid and in short time arrived…

Paid and in short time arrived activation code , activation was successful but shortly something went wrong and activation was required again by office app but code is only for one activation. So i lost it , so i just wrote to support keysmix.com , they aswered and asked me for anydesk remote acces and checked all , issue was in my windows account . ATTENTION LOG OUT SWITCH OFF your personal microsoft account before office app Activation. So support just gifted me another activation code and all is working well . Thanks a lot !

February 11, 2024
Unprompted review

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