Keystone Law Reviews 

159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional dedication of the staff, noting how professional, highly knowledgeable, and genuinely approachable they remain throughout challenging legal situations. Many individuals warmly appreciate the deeply reassuring environment created during stressful procedures such as property transactions, family matters, and corporate agreements. Some people were satisfied with the remarkably swift response times and the highly efficient handling of urgent inquiries across various cases. Consumers also emphasize that the professional team maintains transparent communication, ensuring that clients understand every step and feel fully supported from beginning to end.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and clear... See more

Service

Customers consistently note positive experiences with service, highlighting high standards of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and guidance... See more

Response time

Consumers find response time to be extremely positive and consistently fast across all dealings. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jason was outstanding throughout the sale of our flat and the purchase of our new home. Clear communication, quick responses, and calm guidance at every stage. He explained each step in plain English,... See more

Company replied

Rated 5 out of 5 stars

Katie Cohen super delivered. She was perceptive, sensitive, discerning, made you feel safe and could anticipate what you needed before you asked. If she said that she was ‘on it’, you could trust that... See more

Company replied

Rated 5 out of 5 stars

Sarah and her team have been brilliant. She has guided me through an extremely difficult stage of my life, supporting me when needed, focusing me when required and more importantly , delivering... See more

Company replied

Rated 5 out of 5 stars

Put simply, if you are buying or selling anything that floats, do not do anything until you speak to Hannah Cash at Keystone Law. Hannah acted for me as the seller of a 60ft sailing yacht. The transac... See more

Company replied


Company details

  1. Legal Services & Government

Written by the company

Keystone Law is a national law firm headquartered in London, United Kingdom, with offices in several other countries, which offers legal services for business and individuals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(159)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not a great experience

Not a great experience. I inquired about a contingency-based attorney, which they have tagged in their Google tags. The receptionist kept me on the phone for over 20 minutes and then finally told me they do not offer contingency. It goes a long way to read an email and be upfront. That tells me everything I need to know as far as how you do business.

June 18, 2025
Unprompted review
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Reply from Keystone Law

Good morning, looking at your profile we can see you are based in the US and wonder if you meant to leave this review for https://keystone-law.com? We are an entirely different UK-based law firm and whilst we do some contingency work, it is under UK law so unfortunately we cannot advise you on your local legislation. If you have left this review in error for the wrong law firm, we kindly request that you delete the review. Many thanks.

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Rated 5 out of 5 stars

The best employment solicitor

I recently had the pleasure of working with Nigel Forsyth from Keystone Law on a complex tripartite dispute involving both a major insurer and my employer. Nigel brought a wealth of experience to the table and approached the situation with a highly commercial and pragmatic mindset. He was always down-to-earth, easy to communicate with, and made himself available whenever his services were needed. I highly recommend Nigel for anyone in need of expert employment legal advice.

May 1, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Nigel Forsyth. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Annabel Clark from Keystone Law

Annabel Clark from Keystone Law has been absolutely incredible. She was recommended to me, and from the moment I reached out, she provided clear, expert advice and was honest about the likely outcomes. Despite the challenges, I asked her to proceed, and thanks to her expertise and determination, she successfully recovered the money owed to us - something that would have been very unlikely without her support. Annabel is highly knowledgeable, compassionate, and consistently responsive, regularly checking in throughout the process. Having her on our side gave us genuine peace of mind and the confidence to deal with the matter in a far less stressful way. I couldn’t recommend her highly enough.

January 15, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Annabel Clark. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Excellent experience working with Natasha Forman

I had an excellent experience working with Natasha Forman, partner at Keystone. She was incredibly helpful, responsive, and truly took the time to understand my specific needs. Her advice was clear, thoughtful, and always timely. I felt supported throughout the entire process and appreciated Natasha's professionalism and empathy. I wouldn’t hesitate to recommend Natasha to anyone.

June 13, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Natasha Forman. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Kindness should always be at the forefront of business. Nigel was an exemplary example.

Nigel at Keystone was an incredible support through a very dark period after selling my business, affecting both business and personal circumstances. Throughout the protracted process he always took time to explain and made me feel very confident to pursue the case in the way we eventually did. I’m so grateful for his invaluable professionalism.

June 5, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Nigel Forsyth. Please do not hesitate to contact us again if you need further legal assistance.

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Rated 5 out of 5 stars

Gary is an exceptional solicitor

Gary is an exceptional solicitor who excels in navigating complex legal situations. His confidence and commanding presence allow him to quickly take the lead in negotiations. With meticulous attention to detail and a deep understanding of contract law, he effectively identified key strengths in my claim and leveraged them to achieve a successful outcome.

Gary’s approach is highly personalised, ensuring that each client receives bespoke legal advice and representation tailored to their unique needs. Throughout my claim Gary dealt with everything personally and never passed me onto less experienced colleagues. His tenacity and individualised focus make him an outstanding choice for anyone seeking a skilled and dedicated legal negotiator with a wealth of experience.

Beyond his professional expertise, Gary’s great sense of humour and personable nature make him an absolute pleasure to work with. I highly recommend Gary for his exceptional legal abilities and commitment to delivering optimal results for his clients.

January 1, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Gary Turkie. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

My experience with Harriet Donovan

I was recommended Harriet Donovan by a friend because of her expertise in family law. My case was a little unusual because my exhusband wanted to review by the court, our sealed finantial agreement after almost 9 years. Harriet was amazing, she always replied quickly
to calls or messages, even out of hours. She was very clear offering all available
options in my financial position.
She did some extraconsultation, which increased my bill but it was worthy just
to have a better idea about my position. She was not only deeply knowledgeable and strategic in her approach, but also
empathetic and attentive throughout the process.
I would recommend Harriet to everyone who has to deal with family law.

May 29, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Harriet Donovan. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Successful ILR Application

Very grateful for Christine Chiew and her paralegal Chelsea Qu at Keystone Law for guiding me through a successful ILR application. My application was a little less straightforward due to my travel dates, and they worked closely with me to personalize my application to my unique circumstances. They were thorough, knowledgeable, and supportive. Highly recommend.

May 21, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Christine Chiew and Chelsea Qu. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Good quality legal advice

We have used Keystone on a number of matters. Always trustworthy and straightforward to deal with and skilled too at drafting. We have long known Jane Wheeler but Raza Zaidi helped us recently and we were very impressed. Very easy to deal with.

May 13, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Jane Wheeler and Raza Zaidi. Please do not hesitate to contact us again if you need further legal assistance.

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Rated 5 out of 5 stars

Sarah best solicitor ever

Sarah was brilliant she always kept me updated with information the moment she received it. When I had concerns or didn’t understand something she would ease those concerns and clarify everything for me. Without Sarah I would never have had the confidence to proceed with the court proceedings. Thank you for all your help Sarah

May 14, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Sarah Thompson. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Roopa Ahluwalia

Roopa came as a recommendation through a family friend. Right from the get-go and throughout, Roopa demonstrated a genuine sense of care and sensitivity to the nature of my case. During stressful times she took time to hear my concerns and showed patience and respect when explaining the approaches taken. Roopa has a remarkable ability to simplify complex matters and put clients at ease in a compassionate manner whilst negotiated the best possible outcome.

Roopa also has a network of experienced and highly regarded barristers in both childcare and financial matters, that were used in my case.

October 30, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Roopa Ahluwalia. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Gary Turkie

Garry was recommended to me by a senior high court judge
A case with substantial monies at stake
Gary has the experience and rare ability to work with you not just for you
Showing excellent communication skills throughout

July 3, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Garry Turkie. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Eleanor was 💯 amazing

Eleanor was 💯 amazing with a legal transaction last year. She took care of everything, explained everything and dealt with the land registry when they made an error.

I cannot recommend her highly enough. You get a really personal service from Eleanor and I have 0 hesitation to say you will not be disappointed if you appoint her.

Thank you Eleanor for making a complicated process simple and stress free

December 1, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Eleanor Richardson. Please do not hesitate to contact us again if you need further legal assistance.

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Rated 5 out of 5 stars

Exceptional legal support from Keely Rushmore

I chose Keystone Law because I was already familiar with Keely Rushmore’s expertise through employment law events I had attended in the past. Keely’s professionalism and depth of knowledge always stood out, so when I needed legal assistance, she was the first person I thought of.

I was extremely satisfied with the services I received from Keely. She was not only deeply knowledgeable and strategic in her approach, but also empathetic and attentive throughout the process. Her ability to explain complex legal concepts in a clear, accessible way—while being mindful of the emotional challenges involved—made a difficult time much easier to manage.

What stood out most was her professionalism, responsiveness, and genuine care for my case. I never felt like just another client—Keely made me feel heard, supported, and well-guided every step of the way. She truly exceeded my expectations.

I would wholeheartedly recommend Keely Rushmore and Keystone Law to anyone seeking legal support in employment law matters. Her integrity, expertise, and client-focused approach truly set her apart.

April 4, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Keely Rushmore. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Highly recommend - so much knowledge

I was introduced to Roopa by a friend and she couldn't have been more knowledgable, supportive and on the ball throughout my divorce negotiations. In comparison to my husbands solicitors who were slow to respond and added little value to the proceedings. Although the negotations weren't smooth, Roopa offered clear advice and gave options to help make things run quicker and easier without rolling over! I never felt like I was being strung along to enable the fees to increase, calls were punctual and limited to only when they were required to keep costs down. Thanks Roopa!

March 24, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Roopa Ahluwalia. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

I am happy to share my experience with Hannah Cornish

I am happy to share my experience with Hannah Cornish from Keystone Law, who represented me in my family court proceedings case.

Admittedly, I was in a very difficult position having begun proceedings as a litigant in person. However, the best decision I made was to work with Keystone Law and in particular Hannah. Her expertise was substantial and invaluable as she guided me through the process. Her advice was transparent, precise and highly professional, making the entire process a lot smoother.

Hannah was amazing, she always replied quickly to calls or messages, even out of hours. She was very clear offering all available options and factored in my financial position.

Her understanding of family law proceedings was evident in how she strategically emphasised the key aspects of my case; explaining where I could gain some transaction. Hannah’s knowledge and ability to present a strong case, as well as allocating a knowledgeable, formidable barrister, was the major factor in achieving a successful outcome in court.

I truly appreciate her dedication and expertise. I would highly recommend Hannah Cornish to anyone in need of legal assistance.

March 10, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Hannah Cornish. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Professional services and very good result

I would like to thank Christine and Chelsea who helped me with my Skilled Worker visa application. Christine represented my employer in handling my visa application, and facing my case which was more complicated than usual, she gave me the best advice and guided me through the most efficient route in getting the visa granted while I was in the UK.

The communication from Christine and her assistant Chelsea was effective and efficient. They work very hard and professionally. As a Chinese-speaking client, I particularly feel assured, and I would come back to Christine for her legal advices and services in the future.

March 20, 2025
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Christine and Chelsea. Please do not hesitate to contact us again if you need further legal assistance.

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Rated 5 out of 5 stars

Amazing suppprt from Sarah

Amazing suppprt from Sarah, her skills are beyond words! She has supported me in every step of an extremely challenging time and I have now come through it. Without her I could be living in a cardboard box, I will be eternally grateful!!!!!

March 6, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Sarah Thompson. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Rigorous and emotionally understanding

Divorce can be a lonely, scary and emotionally exhausting, so I was and am very grateful to Laura for her robust support and advocacy. She was emotionally understanding as well as being rigorous.

November 1, 2024
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Laura Brown. Please do not hesitate to contact us again if you need further legal assistance.

Rated 5 out of 5 stars

Trusted partner

Trusted partner. We have worked with Keystone for the past 5 years, and they have given us great advice and support.

February 20, 2025
Unprompted review
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Reply from Keystone Law

Thank you for your review. We take pride in our client service and we are delighted to hear you had an excellent experience with Keystone Law. Please do not hesitate to contact us again if you need further legal assistance.

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