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KeyTracker Ltd Reviews 86

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been a customer for Keytracker for many years, always helpful to solve any issues I have. Their machines are always reliable and will only need them for their yearly servicing or buying more co... See more

Company replied

Rated 5 out of 5 stars

Easy interface and control of system. Support services are excellent when needed. Already have three key cabinets and soon will be five as well as a locker system. Wouldn't go anywhere else as this... See more

Company replied

Rated 5 out of 5 stars

Keytracker are always very supportive. I have had the privilege of utilising key cabinets and any time an issue came around the staff at keytracker have swiftly resolved any issues. I have made multip... See more

Rated 4 out of 5 stars

Great system if everyone used it. Is it possible to keep the page open a little longer rather than having to keep re-logging on? Thanks Gel Parkheath, Management Office 155 Haverstock Hill

Company details

  1. Software Company
  2. Electronics Store

Written by the company

Established in 1996, KeyTracker is a globally recognised leader in providing comprehensive key management systems and asset management systems. We specialise in helping businesses across all sectors take total control of their keys and valuable equipment, ensuring that vital assets are always secure, accounted for, and exactly where they need to be. Whether you are looking for automotive key management systems for a busy car dealership, property management key control for an estate agency, or fleet key management solutions for logistics operations, KeyTracker has a tailored solution to meet your specific needs. We also provide specialised emergency services, key tracking, and facilities management asset tracking to ensure that critical operations run smoothly without the interruption of misplaced or unsecured items. Our extensive product range is designed to solve the common problem of how to track business keys and prevent lost keys at work. We offer a wide variety of key tracking solutions, including traditional mechanical key management setups like our highly effective peg-in-peg-out key board systems. For businesses requiring advanced security and detailed reporting, we provide state-of-the-art electronic key cabinets, including the highly sought-after electronic key cabinet with audit trail capabilities. In addition to key storage, we offer secure smart lockers for valuable equipment and intelligent key lockers that protect everything from two-way radios to expensive tools. All of our hardware can be seamlessly integrated with our powerful cloud-based key tracking software, creating an automated key checkout system that significantly improves key control accountability. This software is ideal for organisations of all sizes, serving as the perfect cloud-based key management software for property managers, fleet operators, and facility directors. At KeyTracker, our mission is to enhance your operational efficiency, security, and accountability through robust physical security and intuitive technology. By implementing our secure asset tracking for business, you completely eliminate the risks of unauthorised access, lost keys, and misplaced assets. With nearly 30 years of industry expertise, an in-house research and development team, and a dedicated support staff, we provide reliable systems that save you time and provide complete peace of mind. Whether you choose to rent, purchase, or lease your secure key storage solution, KeyTracker delivers the industry's fastest delivery times alongside remote or in-person installation and training. Never spend time looking for keys or assets again.


Contact info

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Keytracker - Excellent system and support

We have been using Keytracker for several years for all of Universities key security needs. We have recently updated our system to a new keypress and have nothing but great things to say about the install, support and the recent servicing. Thanks to Lisa, Jak and Michael for their support over this past year.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Will be back for more

Ordered from Lianne, she was efficient, easy to deal with and arranged the order effortlessly. Will 100% be using again

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant system

Brilliant system, very user friendly and easy to use. Lisa has always been responsive to any emails and queries.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Lisa Super star

Lisa has always looked after us she is quick and efficient at looking after me as a client couldn't recommend more

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Key Tracker is…

My experience with Key Tracker is always great and efficient. This is down to my contact , Lisa Brannnan (License & Warranty Manager)an absolute credit to the business. Thankfully we have had minimal issues with our system. However Lisa is always on hand to support and get things done. Her regular check ins are truly appreciated within our business.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and Support

We had a issue just before the Christmas break that were the result of the office move and could have left us exposed. Reported to Key tracker and what we needed was on its way the same day. Lisa B (License & Warranty Manager) went above and beyond to ensure we had the replacement hardware before Christmas and we remained functional. She was super friendly which was also well received and understood the urgency.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Leanne

Leanne Field is always really helpful and efficient

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

Been dealing with Leanne for longer than I care to remember - Always extremely helpful - quick responses - Cannot fault the numerous times that I have dealt with Leanne.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Keytracker - highly recomended

We as a company have been using Keytracker for a number of years and we regularly have to consult with Keytracker as the business and requirements grow.
I can send an email asking for advice or if i have a general question and i can guarantee i will get a response within 10 - 15 mins.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Simone Rogers

Simone Rogers, an absolute credit to the business, Really knowledgeable, polite and helpful, Thank you

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Quick!

We use Keytracker for both our Sales and Service sides for cabinets and consumables and the Service I get from Simone who handles our orders has always been great.

Prices good and Delivery always Super quick, so no panic when running a bit low and no-one tells you they have taken the last security seals! Recommend :-)

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Keytracker on our…

Great service from Keytracker on our recent order for mirror hangers & key tags. The original order was incorrect on the estimate, but they were very apologetic, sorted it out immediately & this didn't delay our order. Things go wrong, but it is all about recovery & Keytracker were brilliant. Thanks Simone & Charlotte for sorting this & despatching our order so quickly

January 29, 2026
Unprompted review

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