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K&F CONCEPT Reviews 

750
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 352 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that items like camera filters and tripods are very reliable and perform well. People consistently highlight the outstanding customer support team, emphasizing their rapid response times and genuine dedication to resolving issues quickly. Some reviewers were not happy with occasional product defects, receiving incorrect items, or facing difficulties when requesting returns and refunds. A few consumers also mentioned encountering unhelpful communication or experiencing frustrating delays when reaching out for assistance. Others noted that certain accessories did not fit their specific equipment properly upon arrival.

What people talk about most

Product

Clients share satisfaction on product, frequently praising camera accessories like filters, chargers, and... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with superb build materials,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast response times and... See more

Service

People report positive experiences with service, noting that staff respond very quickly and handle warranty... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumer support agents answer inquiries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

K&F Concept offers some of the best camera accessories, especially lights, filters, and smaller photography essentials. Their website is well-designed and easy to use, with great loyalty discounts, sp... See more

Company replied

Rated 5 out of 5 stars

Build Quality Is Superb, While The Price Is Competitive and Reasonable. I Just Acquired My First DSLR Camera. And It Came With One Battery and “It’s” Single Charger. I Absolutely Love The Fact Tha... See more

Company replied

Rated 5 out of 5 stars

It works perfectly. I captured sun eclipse as clear as I want, with any damages in my camera Canon R6-II sensor. Great sharpness and realistic color. The ISO auto red the light and adjusted de sensibi... See more

Company replied

Rated 5 out of 5 stars

I had ordered a K234A7+FH-03 tripod + tripod head. First inspection, all worked fine. Then on the first day of shooting with the bundle a screw on the tripod head blocked. I sent photos and a short vi... See more

Company replied


Company details

  1. Photo Shop
  2. also in
  3. Camera Store
  4. Electronics Store

About K&F CONCEPT

Written by the company

A pioneering photography accessory brand committed to empowering global creators with innovative, high-performance tools for professional imaging.

Since 2012, we’ve crafted lens filters, tripods, adapters, backpacks, cleaning tools, and camera batteries — delivering versatile solutions to photography enthusiasts worldwide.

Honored with Japan’s DGP Grand Gold Award for five years and the Red Dot Product Design Award, we blend innovation with precision to unleash creative potential through exceptional experiences.

Customer-Centered Service

Written by the company

Multi-Channel Support
After-sales and repair services available for all K&F CONCEPT products purchased from any platform, through our official website.
Warranty
1-Year free repair for non-human errors. (*Warranty periods may vary by product, see official website for details.)
Free Warranty Extension
All K&F CONCEPT product owners can apply for an extended warranty on the official website for longer product protection.
Easy Contact
Reach us via official website online chat, phone, or email. (Service hours: PST 07:00 - 24:00)

Contact info

4.8

Excellent

TrustScore 5 out of 5

750 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(750)

442 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very happy with this product

I am very happy with this product. It does what it says that is remove or dim polarizing lights completely. Very satisfied with the product.

September 14, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you very much for sharing your pleasant experience and for your endorsement of the product! We are delighted to hear that the product’s performance met your expectations, effectively reducing or eliminating polarized light to suit your photography needs.

Your satisfaction and positive feedback mean a great deal to us; thank you for taking the time to share your thoughts. We remain committed to continuously optimizing our products to provide you—and fellow photography enthusiasts—with an even more practical and reliable shooting experience.

Thank you again for your support and kind words! We wish you happy shooting and hope this product continues to deliver excellent results in your future photography sessions.

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Great service

Great service. Items - excellent packaging.
Very easy to filters, plus bonus of microfibre clothes

September 13, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for sharing your positive experience and for the kind review! We are delighted to hear that you are satisfied with both our service and the product packaging.

We are also pleased that you found the filter easy to install and appreciated the complimentary microfiber cleaning cloth. It is our goal to ensure that such details not only meet your photography needs but also make the entire process easier and more convenient.

Your feedback serves as great encouragement for us. We will continue to strive for excellence in product quality and service to ensure you have an even better shopping and user experience in the future.

Thank you once again for your support and trust! We wish you great results in every shoot and look forward to our products continuing to accompany you in capturing many more wonderful moments.

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Looks good!

I had no time to try the product, but it looks very durable and well made :) And it is lightweight :) Looking forward to use it :)

September 5, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you very much for taking the time to share your first impressions with us! We are delighted to hear that you are pleased with the product's build quality, durability, and lightweight design.

We place great importance on both quality and practicality; our goal is to ensure reliability and durability while making the product lightweight and convenient for everyday use and on-the-go shooting.

Although you haven't put the product to actual use yet, we are thrilled to know you are already looking forward to it. We hope it meets your expectations and provides a delightful user experience.

Should you have any questions or require assistance while using the product, please feel free to contact us at any time—we would be happy to help.

Thank you again for your support and trust. We hope you enjoy using it!

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

mohammad Karim mohammad YAUKUB Ali…

mohammad Karim mohammad YAUKUB Ali owner of CEO app software KFconcept.com support AI sector support affiliate attending all global marketing strategies

September 11, 2025
Unprompted review
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you for taking the time to leave a rating.

K&F CONCEPT is a photography and video equipment brand, offering products such as camera filters, accessories, and tripods. As the content of this review does not appear to mention our products or services, we’re not sure which experience the rating refers to.

If you’ve used any K&F CONCEPT products or services, we’d love to hear more about your experience.

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

It was awesome

September 10, 2026
Unprompted review
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for leaving such a positive review! We are delighted to hear that you had a great experience with the product.

Your appreciation means a lot to us, and we truly value the time you took to share your feedback. We strive to provide reliable, user-friendly products, and your comments motivate us to keep improving.

Thank you again for your support and trust! We hope our product continues to serve you well and brings you further satisfaction. Please feel free to contact us anytime if you have questions, suggestions, or need assistance—we are always happy to help.

We hope you enjoy using the product and look forward to serving you again!

Best regards,
The K&F CONCEPT Team

Rated 3 out of 5 stars

Received 100 points for signing up...

Got the "M1 Electric Air Duster" for an Amazon Vine review. It included a card saying to sign up for extended warranty at their site and receive points. I received 100 points for signing up. I immediately lost those 100 points on some sort of spin thing. Do companies usually reward people with absolutely nothing?

Product seems like it could be good, but we'll see how the review goes. The company's site definitely started me out on the wrong foot.

September 10, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you very much for taking the time to share your experience. We sincerely apologize for the negative impression caused by the lucky draw event on our official website.

We value your feedback highly and understand that this experience may have raised concerns regarding our events. Your comments are invaluable to us; we will carefully document them and pay closer attention to event structuring and user experience. We are committed to making future events clearer and more reasonable, while avoiding any unnecessary inconvenience to our customers.

Thank you again for your candid feedback. We hope that through improved service and better experiences, we can gradually change the negative impression left by this event. Please feel free to contact us at any time if you have further questions or suggestions; we are here to listen and will do our best to assist you.

Best regards,
The K&F CONCEPT Team

Rated 2 out of 5 stars

The 67mm MCUV filter produces large flares

The 67mm MCUV Super Hard Low Reflection Filter produces large Lens Flares. Thus, this expensive but low-quality filter wracks any image. Very disappointed.

September 9, 2026
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Reply from K&F CONCEPT

Hi there,

We are sorry to learn that the 67mm MCUV ultra-hard, low-reflection filter did not meet your expectations and caused noticeable lens flare during shooting. We fully understand how disappointing it is when a filter negatively affects the quality of your final images.

We take your feedback seriously and would like to learn more about the situation. If possible, please provide a few sample photos demonstrating the issue, along with details regarding the shooting environment or usage conditions. This will help us investigate the matter more accurately and provide appropriate assistance.

If there is anything else we can do to help, please feel free to contact us directly at service@kfconcept.com.

We sincerely hope for the opportunity to address your concerns and improve your experience.

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I had an issue with my original product and the K&F CONCEPT support team handled everything quickly, professionally and very kindly. They sent me a replacement without any hassle, kept me updated throughout the process, and the new product arrived safely.

I’m really impressed with how smooth and easy the whole experience was. Thank you so much for the amazing support — I would definitely recommend K&F CONCEPT!

September 9, 2026
Unprompted review
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for taking the time to share such a wonderful shopping experience with us!

We sincerely apologize for the issues you encountered with your previous product, but we are delighted that our customer service team was able to assist you promptly and professionally. It is gratifying to know that the replacement process was smooth and hassle-free, that we kept you updated on the progress, and that the replacement item arrived safely.

Your positive feedback and recommendation mean the world to our team. Providing timely, professional, and attentive service is always our top priority.

Thank you again for your trust and support! We are honored to be your trusted choice and look forward to continuing to provide you with excellent products and service in the future.

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Vignesh

Good quality

September 1, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you very much for taking the time to share your feedback with us!

We’re delighted to hear that you’re satisfied with the quality of our product. We always strive to provide products that offer reliable quality and a great user experience, so it means a lot to us to know that the product has met your expectations.

Your support and positive feedback are truly appreciated and encourage us to continue improving our products and services. We hope you continue to enjoy using your purchase, and we look forward to serving you again in the future.

If you ever have any questions or need assistance, please don’t hesitate to contact us. We’ll always be happy to help.

Thank you again for your trust and support!

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Build Quality Is Superb

Build Quality Is Superb, While The Price Is Competitive and Reasonable.
I Just Acquired My First DSLR Camera. And It Came With One Battery and “It’s” Single Charger.
I Absolutely Love The Fact That The ‘K&F Concept’ Charger That I Just Purchased, Comes With THREE Batteries, For Which I Can Charge ALL At Once! Plus The Intuitive LED Readout Informs Me Of My Battery Levels.

Thank You K&F Concepts For A GREAT Product!

September 3, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for taking the time to share such a detailed and enthusiastic review! Your recognition and appreciation are a great encouragement to us.

We're delighted to hear that this charger brings convenience to your photography experience. We also greatly appreciate your positive feedback on the product's workmanship, quality, and price. We always strive to provide photography enthusiasts with practical, reliable, and cost-effective products while ensuring product quality and a great user experience. We are honored to be a part of your photographic journey.

Thank you again for your support, trust, and valuable feedback! Happy photography! We look forward to seeing you capture many more amazing moments with your camera.

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Everything worked nicely

Everything worked nicely. Products are displayed to make them easy to find and know. Selecting for the cart is easy and also checkout. Delivery is efficient but I missed SMS notification, moreover a gift item that was included did not arrive which is sad.

August 25, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for taking the time to share your detailed feedback! We are delighted to know that you are generally satisfied with our product display, shopping process, and delivery efficiency. Your recognition is a great encouragement to us.

At the same time, we sincerely apologize for not receiving the SMS notification and the gift that should have been included with your order. We fully understand that this will affect your overall shopping experience, and we regret that it did not meet your expectations this time.

We will carefully record and respond to the issues you raised, and continuously optimize our notification and gift delivery processes, hoping to provide you with a more complete and smooth shopping experience in the future.

Thank you again for your support and valuable feedback. Your feedback is very important to us in improving our services!

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

The website was easy to navigate and…

The website was easy to navigate and find the item I needed and was shipped quickly. The item arrived and is perfect for my needs.

September 1, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for your wonderful review!

We’re delighted to hear that you had a smooth shopping experience on our website and were able to find exactly what you were looking for with ease.

It’s also great to know that your order arrived quickly and that the product was a perfect fit for your needs. Your satisfaction is a great encouragement to our team, and we’ll continue working hard to provide convenient shopping experiences and quality products.

Thank you again for your trust and support. We look forward to serving you again in the future!

Wishing you all the best and an enjoyable experience with your purchase!

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Excellent performance in product as…

Excellent performance in product as presentation. Great to bekomen a customer .

September 1, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you very much for your recognition and support! We are delighted to hear that you are satisfied with both our products and the demonstration.

It is our privilege to serve you. Your positive feedback means a great deal to us and motivates us to continuously improve the quality of our products and services.

Thank you once again for your support; we look forward to providing you with excellent products and services in the future!

We hope you enjoy using them!

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Flawless customer service

I have purchased a range of items for my professional photography business and they’ve all been robust and extremely portable. On this one occasion where a part was loose, I contacted the company and they immediately sent out a replacement. There are very few companies that I have such amazing support and assistance as well as super products.

August 30, 2026
Unprompted review
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for sharing such a sincere and positive review! We're delighted to know that our product meets your professional photography needs and that you appreciate its durability, portability, and overall user experience.

Regarding the loose parts you encountered earlier, we also appreciate your prompt contact with us. We're glad we were able to provide replacement parts and help you resolve the issue as quickly as possible. Your recognition is a huge encouragement to our team.

We always strive to provide not only reliable and durable products for photography enthusiasts and professional users, but also timely and attentive after-sales support. We will continue to work hard to improve product quality and service levels in the future.

Thank you again for your trust and support, and thank you for choosing our product for your professional photography business. We wish you every successful and wonderful shoot in the future!

Best regards,
The K&F CONCEPT Team

Rated 1 out of 5 stars

i sent email about the product with…

i sent email about the product with wrong hardware. didnt get any reply. Not happy customer.

August 23, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

We sincerely apologize for the delay in receiving your feedback regarding the product hardware issue. We fully understand your dissatisfaction and sincerely apologize for any inconvenience caused by this communication delay.

We value your feedback and hope to understand the specific situation as soon as possible and provide you with proper after-sales support.

However, at this time, we are unable to confirm your complete order details through the platform information. To facilitate further verification and provide after-sales support, please reply to this request and provide your order information. You can also send the relevant information to our official customer service email: service@kfconcept.com. We will follow up on your request as soon as possible after receiving your information.

Thank you for your understanding and patience. We will carefully follow up on your issue and do our best to provide you with a satisfactory solution.

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Excellent customer service and very quick resolution

I purchased a K&F Concept variable ND filter which unfortunately arrived with scratches on the glass and appeared to have been previously opened. I contacted K&F Concept customer service, provided photographs showing the problem, and was very impressed with the way they handled my case.
They responded promptly and arranged a replacement without any unnecessary difficulty. The replacement arrived remarkably quickly by DHL, was properly sealed and packaged, and the filter was in excellent condition.
Problems can occasionally occur with any purchase, but for me what really matters is how a company responds when something goes wrong. In this case, K&F Concept dealt with the issue professionally, efficiently and courteously, and I couldn't really have asked for a better resolution.
Many thanks to Grace and the customer service team for their help. Based on my experience with their after-sales support, I am very happy to give them five stars.

August 26, 2026
Unprompted review
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Many thanks for your fantastic 5‑star review!

We regret your first variable ND filter arrived damaged, and we’re delighted Grace and our customer service team could help get a properly‑sealed replacement sent out to you quickly via DHL.

Your recognition of our after‑sales support means a great deal to us. Thank you for your trust, wish you great shooting with your new filter!

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

It works perfectly

It works perfectly. I captured sun eclipse as clear as I want, with any damages in my camera Canon R6-II sensor. Great sharpness and realistic color. The ISO auto red the light and adjusted de sensibility perfectly, despite the filter darkness. Great product.

August 12, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Many thanks for your great feedback!

Delighted our solar eclipse filter worked perfectly with your Canon R6‑II, giving you clear, sharp shots with natural colors while protecting your camera sensor. We’re glad the camera auto‑ISO handled the dark filter excellently.

Happy photographing!

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

Came across a video on use of filters…

Came across a video on use of filters and saw the K&F Concept ND and CPL filter combined in one filter and had seen reviews of photographers review so defused to buy one and try it out and I was impressed at the quality of build, costing on filter and ease of use so I went and bought two more as my wife also does photography and we share filters on our various lenses with a 77mm diameter, overall impressed by quality it adds to enhance our photos.

August 18, 2026
Unprompted review
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for sharing such a detailed and sincere user experience! We're delighted that you stumbled upon our ND+CPL 2-in-1 filter, decided to try it, and were satisfied with its build quality, value, and ease of use.

We're especially pleased to know that you and your wife both enjoy photography and can flexibly use filters across multiple 77mm lenses—this is precisely the convenience we aimed to provide to photography enthusiasts when designing this product. It's our greatest honor to be a helpful assistant in your photography journey and to help you capture even more outstanding photos.

Thank you again for your choice and support! We hope that every time you press the shutter in the future, you'll capture wonderful moments that satisfy you!

Best regards,
The K&F CONCEPT Team

Rated 5 out of 5 stars

I used allegro website to order the…

I used allegro website to order the tripod, it is very high quality and seems to have came with 1-2 years of warranty
I am happy with it, simple to use

August 27, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for your positive review and support! We're delighted to know you're very satisfied with the tripod's quality and user experience, and we're happy that it's easy to use and meets your shooting needs.

We also appreciate your attention to and recognition of our warranty service. We hope that reliable product quality and comprehensive after-sales support will give you peace of mind during use.

Thank you for choosing our product and sharing your honest user experience. Your satisfaction is our greatest encouragement, and we will continue to strive to provide you with even better products and services!

We wish you a pleasant experience using our tripod and look forward to it accompanying you in capturing many more wonderful moments!

Best regards,
The K&F CONCEPT Team

Rated 4 out of 5 stars

The uv filters are fine

The uv filters are fine, they seem good quality and each have their own plastic case which has a foam insert which really keeps them safe during delivery and is great to keep for storing the filters when they are off the lense.
The only thing that you have to be patient with is the delivery, do not expect to get your order the next day or even the next two or three days. My filters took nearly two weeks to arrive. Although they had travelled along way. I think if I order anymore things I will look on Amazon first because I am sure the same K&F filters were listed there with a shorter delivery time but a couple of pounds dearer.

August 19, 2026
K&F CONCEPT logo

Reply from K&F CONCEPT

Hi there,

Thank you so much for sharing your valuable feedback!

We are delighted to know that you are satisfied with the quality of the UV filter and the individual protective case, and we greatly appreciate your recognition of these design features.

We sincerely apologize for the long delivery time. We understand that a wait of nearly two weeks is indeed beyond your expectations. Delivery time can be affected by factors such as shipping routes and local logistics providers, but we fully understand your feelings and will continue to strive to improve our logistics services.

Thank you again for your support and valuable feedback!

Best regards,
The K&F CONCEPT Team

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