KGA SUPPLIES Reviews 7

I ordered a spare part and paid for next day postage, my part then took over a week to arrive.
I’m a reasonable man and I understand there are delays, but that is ridiculous, especially when I was given no explanation whatsoever and my three messages asking for an update and a refund on the postage were completely ignored.
The only communication I had at any point was a request for a review, so here it is, KGA Supplies are thieving and useless, the parts are good quality but there’s plenty of suppliers who’ll give the same quality without dishonestly taking your money, mucking you around & ignoring all attempts at communication.

AVOID.

I've sent many emails through their main website and through the request for a review robot email I was sent to ask if there is any problem with my order and I've been ignored it's been almost a month. No one has responded. I'm waiting for a response

Product ordered was top quality and delivery was spot on.

Good price. Good customer service.
Although the tool did not initially work, after persevering on several occasions, we finally managed to succeed in removing the glass and were able to change the bulb.

Dualit toaster element arrived swiftly and I feel was very good value for money to keep my 25 year old precious toaster functioning.

Good price, good product and fast delivery. Recommended!