brian was a calm quite type of person he listens and quickly fixed the problem with the lock on our sliding door,he also let us know he was on the way to us well done
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See what reviewers are saying
Feeling incredibly stressed when all my keys were stolen out of my car, I needed a number of locks opened, changed or replaced. After a disastrous locksmith visit with my lockable cupboard left in pie... See more
KGB were fantastic, prompt, friendly, efficient, and punctual. Great thoughtful work by the locksmith ( sorry did not get his name) who came and replaced our front door lock at Indooroopilly yesterda... See more
Hi KGB! An awesome experience! Alison arranged everything so efficiently and the safes were out to us within a week. James and Liam installed our safes and did a fantastic job of going to extra mile t... See more
Company replied
Company details
About KGB Security
Information provided by various external sources
KGB Brisbane Locksmith and Safes has been in business for 37 years and are hands on. A fleet of 9 fully equipped service vans work 24 hours 1300 542 732
Contact info
16 Delph St, 4106, Brisbane, Australia
- 1300 556 500
- clerk@kgbsecurity.com.au
- kgbsecurity.com.au
We had an urgent need
We had an urgent need. KGB came the same day. Problem fixed quickly by a competant tradie and without fuss.
December 30, 2019
Unprompted review
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Second time I have had to use their…
Second time I have had to use their services.
Very quick to respond, professional and helpful
definitely recommend
December 28, 2019
Unprompted review
Excellent service thankyou
December 25, 2019
Unprompted review
A company that cares about reputation and will continue to help until you are satisfied with the result
After a very rough start with certain aspects of the alarm installation, I must give credit to KGB for their persistence into all the ongoing problems from Dec 2019. This is a company that will keep working on your problems free of charge until you are happy with the result. I understand that electronical systems can be very temperamental to setup, so I am glad that KGB did not give up after the many months of calling about issues and consistent site visits when they could have left me with a sub-par system which would not have been satisfactory given the hefty price of the products.
December 23, 2019
Unprompted review
Reply from KGB Security
Thanks Kevin, yes I concede there were a few tricky parts to your system that took a while to get sorted. That said yes we dont give up on our clients so long as they dont give up on us. Electronics is great when it all works but wow it can get funky. Please contact Brock or Jasper directly should you need anything else. Kind regards Kel
Excellent customer service and advice…
Excellent customer service and advice even though a suitable solution to our lost key problem could not be found.
December 22, 2019
Unprompted review
Reply from KGB Security
Hi Richo, thanks for giving us the chance to problem solve your security issue, sorry about the result not being one that you were expecting.
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These guys were quick to book and got…
These guys were quick to book and got the work done promptly and effectively. Were very easy to work with.
December 21, 2019
Unprompted review
Reply from KGB Security
Morning Jonathan, we were more than happy to help. Thank you for the review, will pass it on to the team.
Reply from KGB Security
Thank you for your review, we love hearing we are up to standard for our clients.
satisfaction provided
I was very pleased to have an immediate response to my call for assistance. Your representative was quick to diagnose the problem and fixed it with parts at hand. All good. Thanks
December 20, 2019
Unprompted review
Reply from KGB Security
No problem, happy to be of service. Merry Xmas
Very prompt & efficient service
Very prompt in attending (within 1 hour of our phone call). Very efficient service from KGB Security
December 20, 2019
Unprompted review
Reply from KGB Security
No problems Ryan, emergency work is part of our everyday operations and we always make room to fit that work in ASAP without too much impact on existing work. Merry Xmas, stay safe.
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Excellent service
Excellent service. Arrived on time, very professional. Did an excellent job
December 20, 2019
Unprompted review
Reply from KGB Security
Thanks C. We love our job and we are love the feedback, keeps us juiced. Merry Xmas
Great knowledgeable Staff
All the staff that I dealt with were Friendly, helpful, with a wealth of knowledge. They were able to resolve the two issue I inquired about.
Help solve an issue with my safe with no charge and were quick to send someone to my place to sort a locking issue. Highly recommend KGB Security to anyone.
Thanks JOHN
December 19, 2019
Unprompted review
Reply from KGB Security
Security is like a puzzle some days and we put our heads together to come up with a solution that works for you. Thanks for letting us be able to shine today.
Hi KGB
Hi KGB! An awesome experience! Alison arranged everything so efficiently and the safes were out to us within a week. James and Liam installed our safes and did a fantastic job of going to extra mile to demolish some shelves. Thanks guys, keep up the great work Alison, James & Liam! I'll let you know when I need another safe 😊 Merry Xmas and Happy New Year!
December 19, 2019
Unprompted review
Reply from KGB Security
Thanks Michael, will pass this onto the team members involved. Nothing is a problem to solve for the team. Thanks for kudos, Merry Xmas and Happy NY to you too mate.
Reply from KGB Security
Anytime, happy to be of service.
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Great experience
Great experience - I got my door lock fixed and handle changed with minimum fuss. Lovely staff to deal with. Thanks for a great job done well!
December 18, 2019
Unprompted review
Reply from KGB Security
You're welcome Lynette, stay safe.
Reply from KGB Security
Happy to help, thank you for giving us the chance to shine.
What a company
What a company! Allison was very helpful and efficient. Then the payment system - seriously so quick and easy. I couldn't have asked for better service. Thanks a million! :)
December 18, 2019
Unprompted review
Reply from KGB Security
Thanks Sheila, we are always looking for ways to make our clients lives simple and streamline thanks for the review, we love it. Will pass on the feedback to Allison. Have a Merry Xmas and NYE
Energex Padlock Install
Happy with installation of Energex padlock and clasp
Initial issues with variation between quote and actual price, however resolved quickly by the team
Great and professional service
December 18, 2019
Unprompted review
Reply from KGB Security
Hi Chris, sometimes what we quote without viewing the site can be different when we get on site but we do our best to keep it very near unless there is an increase in scope. Thanks for being patient while we came to a happy result for us both.
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Great Customer Services
Great Helps and Excellent Customer Services
December 18, 2019
Unprompted review
Reply from KGB Security
Thanks Kim, love the review.
PROMPT AND PLEASANT
December 18, 2019
Unprompted review
Reply from KGB Security
Our team love their job, glad we could help you out.
Efficient AND effective.
If you have an idea of what you want, here, unlike Jagger, you will get what you want!
I experienced an efficient interaction between front office (matching needs with product @ right price), back office admin, the workshop prep and a slick delivery.
KGB is a good customer & reputation driven operation.
December 17, 2019
Unprompted review
Reply from KGB Security
Thanks J, this review just made our day. Thanks for noticing how dedicated our team are, they are an awesome bunch. Stay safe.
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