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Rated 1 out of 5 stars

Waiting for a week for this company to “verify payment” prior to shipment. Every other online company verify’s payment almost instantly. They seem to be an order processing company for manufacturing... See more

Rated 1 out of 5 stars

Have never purchased via Shopatron and wouldn't. Someone fraudently used my credit card via Shopatron. The credit card company AND police have been involved. After contacting Shopatron of the fraudule... See more

Company replied

Rated 5 out of 5 stars

I have ordered many items from shopatron. It is always fast, accurate and economical. Orders arrive quick and correct. Everything I have ever ordered has been perfect. Browsing, shopping, and checkout... See more

Rated 5 out of 5 stars

I call Kibo quite frequently, but I almost always get the chance to work with Omar. I believe I call him everyday of the week, and sometimes I call him twice a day asking for his assistance!! He's alw... See more

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Written by the company

KIBO is a composable commerce platform for retailers, manufacturers, distributors, and wholesalers who want to simplify complexity and deliver modern customer experiences. KIBO is the only modular platform supporting experiences that span Order Management, eCommerce, Subscriptions, Agentic Commerce, Dropship & Marketplace, AI Search. Companies like Zwilling, Ace Hardware, Boscov’s, Nivel, and REEDS Jewelers trust KIBO to bring simplicity and sophistication to commerce operations and exceed customer expectations. To learn more, visit https://kibocommerce.com/ Core Offerings & Capabilities: Kibo Commerce Platform B2B Commerce Omnichannel Commerce Order Management System (OMS) Order Orchestration Unified Commerce Adaptive Commerce Real-time Inventor Real-time Data Flexible Pricing Quote Management Catalog Management Product Information Management (PIM) Promotions Engine Fulfillment Solutions Shipping Management Returns Management Customer Management Call Center Solutions Content Management System Settings Apps and Integrations Import/Export Reporting and Analytics Rules Engine Search Solutions Subscriptions Management Payment Processing Fraud Checking Supply Chain Optimization Digital Commerce Platform B2B Specifics: B2B Buying Experience Complex Pricing Rules Custom Pricing Unit-based Consumption Contract-specific Pricing Account Management Buyer Self-Service Seller Efficiency Multi-DC Networks Mixed-ownership Inventory Purchase Orders Quick Orders Customer Segments B2B User Management Dealer Portal Marketplace Enablement Re-order services Multi-lingual commerce Multi-country commerce Multi-currency commerce Technical & Architectural: API-first Commerce Extensible Platform Microservices Architecture Event-driven Architecture Cloud-native Platform Decomposable Architecture SaaS Commerce Integrated Agentic Commerce AI-powered Automation Intelligent Commerce Data Model Unification Integration Capabilities ERP Integration Third-Party Logistics (3PL) Integration Warehouse Integration Demand Planning Integration (e.g., o9, Converge) CRM Integration Payment Gateway Integration Search Integration (e.g., Coveo) Value & Business Outcomes: Increase Order Efficiency Improve Order Accuracy Streamline Purchasing Optimize Account Management Enhance Buyer Satisfaction Reduce Support Burden Boost Seller Productivity Drive Digital Growth Higher Customer Loyalty Lower Cost-to-Serve Improve Profitability Reduce Operating Costs Eliminate Manual Processes Automate Workflows Touchless Orders Real-time ATP (Available-to-Promise) Real-time CTP (Capable-to-Promise) Inventory Visibility Reduce Premium Freight Costs Minimize Missed Commitments Eliminate Margin Erosion Improve Fulfillment Options Faster Time-to-Market Scalability for Growth Future-Proof Technology Business Agility Streamlined Quote-to-Cash Revenue Capture Cost Advantage Digital Transformation Pain Points & Solutions: Siloed Systems Solution Disconnected Systems Integration Overcoming ERP Limitations Addressing Buyer Experience Gaps Solving Seller Inefficiency Reducing Overhead Preventing Inventory Choke-ups Avoiding Missed Sales Improving Order Fulfillment Reliability Overcoming Legacy System Challenges Eliminating Spreadsheet-based Processes Resolving Phantom Margin Loss Industry Vertical Specialities: Manufacturing Commerce Wholesale Commerce Distribution Commerce Retail Commerce


Contact info

2.2

Poor

TrustScore 2 out of 5

243 reviews

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Rated 1 out of 5 stars

Bad Experience w/Shopatron

Have never purchased via Shopatron and wouldn't. Someone fraudently used my credit card via Shopatron. The credit card company AND police have been involved. After contacting Shopatron of the fraudulent use, it's been long periods between email responses - little or no action on their part - conflicting instructions etc. Very frustrating. You'd think they'd want to be more helpful but they don't seem to care at all.

March 27, 2012
Unprompted review
KIBO logo

Reply from KIBO

We are terribly sorry that you experienced an issue with someone fraudulently using your credit card. We are happy to help resolve this situation with your local law enforcement. Please have the detective working your case request the information they need that is pertinent to the investigation.

Our customer service department can be contacted by going to our online Help Center at www.orderhlp.com. Click the "Contact Us" link to reach our team.

Best Regards,
Shopatron Customer Service

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Rated 5 out of 5 stars

Fabulous!!!

I had never been to Universal Yarn before ... the searching for the item and check-out experience were smooth as silk. I will buy all of my yarn at UY through Shopatron. Wish the other major retailers would use Shopatron -- things would go a lot faster/better ;-)

March 16, 2012
Unprompted review
Rated 5 out of 5 stars

Great site!

Site loaded quickly. Very easy to find what I was looking for. Checkout was simple> Will come back again!

March 16, 2012
Unprompted review
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Rated 5 out of 5 stars

Great source for all things clay!

This is the first time I have ordered anything from American Art Clay Co. The website was easy to navigate and I am very pleased with the products. Shipping was reasonable, especially for the size of the package I received and deliver was prompt. Overall it was a great experience and I'll be ordering from them again!

March 14, 2012
Unprompted review
Rated 5 out of 5 stars

Best company ever!

Easy website to navigate. Super fast shipping and if you need anything from their costumer service, it is the best one you find around. Helpful, polite and direct people. I will always ONLY buy from them!

March 13, 2012
Unprompted review
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Rated 5 out of 5 stars

One of a kind

My product that was ordered was exactly like it was described. Quick service and excellent customer service. I will tell all of my friends about this amazing company.

March 13, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent!

Easy ordering, fast shipping! I am very pleased with my shopping experience!

March 7, 2012
Unprompted review
Rated 5 out of 5 stars

Fast, excellent service

Easy check out, and very fast shipping. I was so surprised at how fast my items arrived - Shopatron/Manhattan Toy was fantastic to work with and I will definitely order from them again.

March 7, 2012
Unprompted review
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Rated 5 out of 5 stars

Accurate Excellence

I have ordered many items from shopatron. It is always fast, accurate and economical. Orders arrive quick and correct. Everything I have ever ordered has been perfect. Browsing, shopping, and checkout is simple and easy to navigate. Plus they might even throw a few extra stickers in there too! Thanks Shopatron/Independent Truck Co.

February 29, 2012
Unprompted review
Rated 5 out of 5 stars

excellant

Great way to shop, quick way to find order pay and get it fast.

February 28, 2012
Unprompted review

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