Kicks Worldwide Reviews 421

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Would give 0 if possible but avoid buying from this website!! Awful customer service just ignore you. Bought shoes and have now got a hole in after 5/6 wears contacted company who won’t do an... See more

Company replied

Rated 5 out of 5 stars

thanks so much for your speedy customer service! it's really appreciated. i'm flying overseas, but the shoe size I selected online was too small - I sent them back and you guys were able to rush out a... See more

Company replied

Rated 5 out of 5 stars

Needed to replace a pair of Nike Versatile II's and heard good things about these folks. Order arrived within less than 48 hours but unfortunately it turned out that the replacements didnt quite cop... See more

Company replied

Rated 5 out of 5 stars

I don't usually buy online and I've not heard of the company before,but having searched everywhere for a certain pair of Nike trainers I came across this place.Ordered late Saturday afternoon, they we... See more

Company replied

Company details

  1. Shoe Store

Written by the company

Kicks Worldwide stock a premium selection of Big Brand Sneakers and Trainers at superb discount prices. Adidas, Nike, Puma, Reebok, Asics and more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Fantastic service & easy ordering

This is the second purchase I've made through Kicks and couldn't be happier. I found my favorite shoes which are no longer available in Canada which is great ! Coming from the UK I thought it would be costly but shipping was reasonable and was delivered exceptionally fast. I received updates along the way and couldn't be happier with my purchase. Would definitely buy from Kicks again.

May 7, 2023
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

We are very glad to have you back and thank you for ordering from across the pond!

Rated 5 out of 5 stars

Nike Hurache

Love the trainers quick delivery and informed off progress off order and tracking

April 24, 2023
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you so much for taking the time to leave us this kind review.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.They reply to my emails super quick and were very courteous. I will definitely be buying from this company again. 5*

April 19, 2023
Kicks Worldwide logo

Reply from Kicks Worldwide

Hello, Thanks for the great review, Thanks for your business and we hope to serve you again soon.

Advertisement
Rated 5 out of 5 stars

Great service, great price

My shipment came faster than anticipated and in great shape.

April 12, 2023
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Great news your shoes arrived quickly, thank you for the 5 star review!

Rated 5 out of 5 stars

Fast delivery of product

Fast delivery of product. No issues

March 27, 2023
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you for the kind words on the delivery. We always try to ensure the fastest possible dispatch and delivery.

Rated 4 out of 5 stars

Good communication

Good communication. Great price on trainers. Arrived in a few days. Love the trainers

March 18, 2023
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you for the great review. I hope next times we can earn ourselves 5 stars! Thanks you for your business and enjoy our new shoes.

Advertisement
Rated 5 out of 5 stars

I got really nice Nike Jordan trainers…

I got really nice Nike Jordan trainers in good priceI was receiving e-mails with updates re delivery.Delivery was super fast!
Highly recommended!

March 11, 2023
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Thanks for giving us a shout-out, friend. We always want to make sure our customers are happy as can be. We can't wait to see ya again real soon!

Rated 2 out of 5 stars

Not a Nike authorised retailer

Not a Nike authorised retailer so the 2 year guarantee that Nike offers is not valid.

Edit: Nike Tiempo legend 9 pro tf has a known issue (check comments sections and reviews elsewhere) with sole separation after a few months. If this is normal then I suggest only buying this model from an authorised Nike retailer so that you can return them to Nike.

March 8, 2023
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you for bringing this to our attention. We're sorry to hear that you've experienced an issue with your football boot. It's important to note that peeling of the sole from a football boot is typically not considered a defect, but rather damage that can result from normal wear and tear, especially from playing football. We understand your frustration, and we always strive to provide our customers with high-quality products that are fit for their intended use. Unfortunately, this type of damage is not covered by our warranty or by the manufacturer's warranty.

Advertisement
Rated 5 out of 5 stars

No issues or complaints with the order…

No issues or complaints with the order process or the Nike Command trainers. Would definitely use this site again.

January 27, 2023
Kicks Worldwide logo

Reply from Kicks Worldwide

Thanks for leaving us such a positive review! We're thrilled to hear that you had a great experience with us and that your Nike Command trainers arrived without any issues.

We take pride in providing our customers with hassle-free order process, so it's fantastic to hear that we delivered on that promise. We'd love to have you back as a customer, so don't hesitate to reach out if you need anything in the future.

Thanks again for choosing us and for your kind words!

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Helped me out big time to make sure I got my order in time for my boys birthday. Football boots are quality as well. Thanks again!

January 26, 2023
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

We're absolutely delighted to hear that you had an excellent experience with our customer service team! We're always here to help and it's fantastic to know that we were able to assist you in getting your order in time for your boy's birthday. We're thrilled to hear that you're pleased with the quality of the football boots too!

At our company, we take pride in providing top-notch customer service and quality products, so your feedback means the world to us. If you ever need anything in the future, please don't hesitate to reach out to us. We'd be more than happy to assist you again.

Rated 5 out of 5 stars

Super duper!

Excellent customer service.
Arrived on time.
My daughter absolutely loves her new trainer's ❤️

December 31, 2022
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you so much for your excellent review! Glad your daughter loves her new shoes!

Rated 4 out of 5 stars

Football boots

They came on time and in mint condition, absolutely amazing and fit very well

January 5, 2023
Kicks Worldwide logo

Reply from Kicks Worldwide

Excellent news! Thanks for taking the time to leave this awesome review.

Advertisement
Rated 4 out of 5 stars

Quick delivery

Quick delivery, constant emails about item being delivered and delivery process

Shoe size ordered is wrong however so we are returning to exchange for size bigger

January 4, 2023
Kicks Worldwide logo

Reply from Kicks Worldwide

An informed customer is a happy customer! Thanks so much for your great review.

Rated 1 out of 5 stars

Better elsewhere

Not able to order online and no response to mail or messages

December 30, 2022
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Hi Apologies, We had some technical issues and no staff were working as it was New Years Eve.

Rated 5 out of 5 stars

Excellent service

Shipping was super quick even on Xmas holiday period. Contacted them they got back to me very quickly and trainers in perfect condition and price for them was amazing truly a happy customer thank you

December 30, 2022
Unprompted review
Kicks Worldwide logo

Reply from Kicks Worldwide

Thank you for the great review and 5 stars! We are very glad you are happy with your order. Thanks Again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look