Excellent customer service, as I needed to cancel one order and make another order of the same product, but bigger size. I received a message first thing on Monday morning and the money was returne... See more
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Fast and quality shipment (even though ordered less than week before xmas), great products and size display on website (eg. Model is 160 cm wearing L). Good experience! Will definitively order again!
Quick order & quick delivery. Great price too! I sm very happy with my purchase all in all! Contacting customer service did not work and product information could be better. Especially as i bought a... See more
Lovely products with fast delivery! Our kids love your website! Would be great to have a bit broader selection of brands available. Our new favourite is Lyle & Scott. Stylish and cool and the brand is... See more
Company details
Written by the company
Kids Brand Store on pohjoismaiden suurin nuorille muotia myyvä verkkokauppa. Valikoimamme koostuu johtavista tuotemerkeistä ja pyrkii jatkuvasti olemaan yksilöllinen, eksklusiivinen ja ajan tasalla. Yrityksen perustamisesta vuodesta 2011 lähtien tavoitteemme on ollut tarjota maailmanluokan tason asiakaspalvelua. Lisäksi jatkuva kehitys sekä kyky pysyä uteliaana ovat yrityksemme johtavia periaatteita. Nykyään johdamme markkinoita tällä nichemarkkina-alueella, ja meille onkin tärkeää varmistaa, että asiakaskokemuksesi on inspiroiva ja sujuva jokaisella ostoskerralla. Kids Brand Store – Original Teen Fashion
Contact info
Örjansgränd 31, 721 32, Västerås, Sweden
- info@kidsbrandstore.fi
- kidsbrandstore.fi
4.3
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Excellent customer service
Excellent customer service, as I needed to cancel one order and make another order of the same product, but bigger size.
I received a message first thing on Monday morning and the money was returned to my credit card the next day.
As to the product, note to everyone ordering Parajumpers; the size is smaller than normal. Not normal size as it says on the Kidsbrandstore website. Otherwise product is good.
February 1, 2025
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Very good quality and quick delivery
Very good quality and quick delivery! I’ m very glad!
October 26, 2024
The size was too big and no possibility…
The size was too big and no possibility to change without having to pay the transport cost.
August 1, 2024
Reply from Kids Brand Store
Hello and thanks for your feedback. If you have to pay an extra shipping fee when you make an exchange, we will always remove it from your new order, but you must always contact customer service and get help with this. In your case there is only one garment on the order, the one you are sending back and in that case everything on the order will be removed when your return is processed, including the shipping fee you paid to receive the package. In that case, you need to pay a new shipping fee on your new purchase. However, you always have to pay a return fee for a return. It is currently at 1.9 euros. If something feels unclear, you are always welcome to contact our customer support and we will help you answer your questions. We wish you a nice Wednesday. Kind Regards Kids Brand Store
Quick delivery.
December 18, 2023
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The return was complicatedreturn
The return was complicated, I tough I could drop it in a return box but I had to go to the post office.
December 10, 2023
Reply from Kids Brand Store
Hello Pia Annelin
Thank you for your feedback
Kindly Kids Brand Store
Fast and quality shipment (even though…
Fast and quality shipment (even though ordered less than week before xmas), great products and size display on website (eg. Model is 160 cm wearing L). Good experience! Will definitively order again!
December 17, 2023
Everything went without problems.
December 11, 2023
Fast delivery and the product was just…
Fast delivery and the product was just absolutely perfect
December 8, 2023
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Product that I ordered showed hoodie…
Product that I ordered showed hoodie and college pants in the picture. Included only pants which it showed in second picture..
December 7, 2023
Jacket was too small when it wasn’t…
Jacket was too small when it wasn’t supposed to.
November 20, 2023
Good option
A good option to get the products you need, the price level is reasonable and the delivery is quite fast.
December 1, 2023
Propably it was the problem of your…
Propably it was the problem of your robot in your stock -we had wrong item in our package.
November 19, 2023
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Missä pakettini on?
November 16, 2023
Everything works so well and nowgreat opportunity to get things I need. I can…
Everything works so well and now I can do Advent Calender for my granddaughter.
November 13, 2023
I got a wrong product
November 10, 2023
Reply from Kids Brand Store
Hello Viktoria and thank you for your review
We are so sorry for our mistake and truly apologize. I can see that we contacted you in this case and did our best to help you and make up for our mistake. We hope you liked the jacket and wish you a great day.
Best regards Kids Brand Store
Quick delivery.
October 25, 2023
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The delivery of the product was fast
The delivery of the product was fast. The pictures of the product on the store's website corresponded to the product. The product prices were reasonable.
September 17, 2023
Quick order & quick delivery
Quick order & quick delivery. Great price too! I sm very happy with my purchase all in all!
Contacting customer service did not work and product information could be better. Especially as i bought a product that is high quality, down jacket. The material information would be the best of everyone :) therefore i gave 4/5 but the product and shopping procedure it self was 5/5
September 19, 2023
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