Kidshive Reviews 

86
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were let down by their experience overall. Customers frequently reported not receiving their ordered products, with many experiencing long delays and orders remaining in processing status for months. Many people also struggled to obtain refunds, despite repeated requests, with companies often ignoring their pleas or promising refunds that never materialized. Reviewers also faced significant issues with delivery services, including items being marked as delivered to incorrect postcodes or never receiving dispatch notifications. Contacting the company proved to be a major frustration, with emails going unanswered, bouncing back, or even being blocked, and phone numbers often being non-functional. Many people felt their orders were not fulfilled, leading some to resort to their banks for chargebacks to secure refunds.

What people talk about most

Order

Customers had negative experiences with order, with many reporting that items paid for never arrived and... See more

Refund

Users describe negative interactions with refund processes, with many reporting that they never received... See more

Product

Consumers consistently express significant dissatisfaction with product-related issues, primarily concerning... See more

Delivery service

Customers consistently note negative experiences with delivery service, with many reporting that items paid... See more

Customer communications

Reviewers express significant frustration with the company's contact methods, citing issues such as blocked... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered for a Birthday present on 14th July - still says getting ready for shipment. Emails just bring terrible platitudes and no action. Phone calss just cut off before connected. Like others wish... See more

Rated 1 out of 5 stars

Absolutely shocking. Don't bother ordering anything from them. It's a scam!!!! I've ordered playmat for my daughter, they've sent a wrong item. It happens, I get that. So I contacted them to sort a r... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM THESE PEOPLE!!!!!! If I could give less than 1 star I would. This company is disgusting and the only way I can describe it is stealing monies from people. Not delivering their goods... See more

Rated 1 out of 5 stars

Omg placed an order with this company never arrived no correspondence even after numerous emails. This company should not be allowed to trade in the UK complete and utter scam. Coming up first in goo... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

86 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(86)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM COMPANY

Finally received my order which took forever to arrive only to have the disappointed that it was not what I had ordered.
Have contacted them asking for a refund and I will return the incorrect item but have not had a reply to my emails.

Do not buy from this company it is a scam!!

May 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't buy anything of them.

Don't buy anything of them.

Firstly it took ages for the product to be dispatched (missing the date it was needed by) and when it arrived it doesn't match the product at all.

Oddly the person picking up my emails from them stopped responding after I sent her the pictures of what had arrived.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam website fake review and the delete the bad ones as my original review is no longer on here. I ordered this play Matt on 18/04 and have been sent the wrong order from Ali express. Someone followed up to say I’d get replacement I got nothing and still no money back. Is fake and fraudulent do not order if you see this

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM AVOID

As with the previous review I too ordered a white noise machine and waited over two weeks for it to arrive and when it did arrive it was a cheap and poor imitation which came from China their telephone number just cuts off.
AVOID THESE SCAMMERS!

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER.

DO NOT ORDER.. over 4 weeks for my parcel to come .. to which it was a cheap sleep machine it wasn’t the branded one I was expecting or paid for
contacted bank and got full refund!! Scammers !!!!!!

May 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam?

Over two weeks later and no clarity on the delivery. Possibly a scam? I’ll delete this if I receive the item or get a refund. Order 1343

April 9, 2025
Unprompted review

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