Kiiroo Reviews 312

Hardly any gay content, or male models but only females.
But sure, go ahead with your rainbow washing and change your logo for the Pride month but without being able to monetise the rainbow. Kinda sad and quite pathetic!

No support. Only buy physical items from them. DO NOT BUY anything digital from their storefront or affiliates. Support has not emailed back or anything from support.at.feelsupport.com. robbed of $50. Most of the review is the same here with people being robbed of the money.

This company is complicit with scamming it's own customers. I've been robbed of $50 from a site the sent me to. I'm utterly disappointed and disgusted. I've been a customer of thier for some time now and have bought several of thier products. They closed my help ticket because I didn't respond fast enough, even though I told them I was being robbed by thier partner or whatever that video site is they claim gives you free videos. They do not, and in fact will scam you.

A lot of issues with the charging port and charging of the Keon and no real help from customer service and also they only give 1 year warranty for their products but in the EU it is 2 years by law!

Bad quality battery of the keon and micro usb connection. Surely you can do better than this for the price you ask for your "flag product"!

Absolutely rubbish, after eventually finding the charging point on the device,as there is no manual included. it needs 4 hours of charging for just 30 minutes of play, which is not enough as it takes that long to get everything into position. Its very heavy, very wide and bulky with nothing to hold on to, so whilst you are struggling to hold it in place, you have to reach around the back for the tiny power button. Great, we are finally moving, except it feels like you are being stroked by a bucket, no proper sensations. Even Ron Jeremy would struggle to fill this thing. Genuinely gutted I have to lose £250 on this product

I found out about KIIROO Connect on through a friend of mine; happens to be a the go-to person people would go to ask for advice on Toy industry's products and asking about pros and cons of said products. They gave me the review of the quality and the appealing show of the products KIIROO stows. I went into their Discord server where I met the Discord staff support and it was quite vividly perceptible that the support staff of KIIROO connect have held together a glamourous yet wholesome community which is interactive; I believe: it's all in the company's motto to help others interact and find enjoyment, amusement. The range of the clientele is spread across the globally, reaching customers across almost every continent is admirable. Within the Discord server, too, I met with and conversed with a sum of fair amount of members who happen to reside in different regions, countries and are varied from different cultural background - knit together and fashionably tended to, sought to and asked about their experiences, feedback, reviews - opinions on the events they'd like to see, paying heed to suggestions across the server and making it ' congenial ' for the majority, as it has been and is for me. I cannot express and put into words: the high esteem I hold the staff and KIIROO Connect's Official Head Moderator. I've never seen prompt support from a moderator, administrator from a Discord server's community staff member before. They and the staff team behind them have made the Discord server a place you'd feel welcomed in. Myself, a server owner, having perceived, and shared the same treatment, and felt fairness they bear which is transparently observed within their actions to make the server the lively place it is.

I wishfully hope KIIROO continues on with the products which for certain has brought me and friends amusement and also having given us a superb community to meet and socialize with a grand community supervised with the best staff team.

I have many Kiiroo products and it works very good. REMEMBER to charge with the right charger!!! Not on a keyboard or hub. I ssshhh use the Keon 3 a 4 hours a day :-P.

1 small issue with the Keon... if i put my thing into the sleeve then its get a bit bigger then the stroker case. The sleeve hits the Keon. SO!!! I cut with a scissors the left and right side 2 a 5mm. Now it works like a charm. And imagine... how many miles this thing have done. This is my 3th sleeve, others where damaged because of the many times i used it hahha (addicted? hell no hihihi) There are many free websites but i don't tell. Most Feelxvideos works the best, not all, lets say 90% works very very good. I even use it with a virtual world Secondlife because i am / have scripted things for it.

Last not least. If i am comfortable /relax and what happen happen, then i can c.. in 10 minutes or less, so i have to do things to avoid it :-) (call it experience)

I recently bought a 'Keon & Feel Stroker' combo. Unfortunately when saw the Feel Stroker in person I realised I would be unable to use it as my penis is literally wider than the outer plastic case (at the narrow end).

I was very disappointed about this so contacted Kiiroo as there were no warnings on their website about the maximum penis size this product supports (unlike many of their other items).

However they claimed that all sizes are listed on their website. Which is nonsense so I asked them for a screenshot as proof, which of course they couldn't provide. You can check for yourselves now.

All they did was mindlessly link me to the FeelStars Sleeve details page over and over. Firstly its not even a 'FeelStars' sleeve, it is just the standard Feel Stroker Sleeve so is not even listed there, but on that page all it quotes is the 'Optimal Diameter' for each sleeve. Obviously 'Optimal' and MAXIMUM are completely different. My penis is bigger than the plastic case so its impossible for me to use regardless of which internal sleeve was used. But they couldn't grasp that and just went round in circles for a month speaking to different incompetent agents wasting hours of my time.

They said they couldn't accept a return because the box had been opened (it was a combo box with the Keon and had not been used). But since they don't state the full dimensions on their website the only way to determine the size is to open the box and see! So the customer cannot win and is essentially a scam. I am left with a useless product which is completely unfair. Even if they couldn't accept a return given the circumstances they could have done the decent thing and at least offered store credit to help make up for it.

Whatever nonsense they reply with below I have screenshots and emails as proof. If they finally act fairly I will amend this review.

Terrible company. AVOID.

UPDATE: "Product sizing and all other product specs are detailed in the product specifications and description categories on every product page."
As predicted the lies continue. Did you even bother to look at your website? Everyone reading this can go onto to it right now and see for themselves that it DOES NOT STATE THE MAXIMUM SIZE IT SUPPORTS. Why do you continue to deny reality?! If you genuinely believe it does then for the millionth time provide me a screenshot of your website where this is stated. You can't because it doesn't exist.
Rather than do the right thing and apologise, update your website to warn other customers and accept a return or offer compensation you just continue to lie. SCUM.

Not shipping to Cyprus!!! Too expensive for you or what? Shame!

Got the Keon not long ago and tried using it with their app but it seems to be lagging and then to my surprise there is an extra cost for some new platform they got for PC! So you need a subscription for access to other sites that will also charge you ??? Oh but there is a brief trial period of 3 days HAHAHA!
I'd rather close my eyes and use the stroker without the Keon than pay extra for something that is out of whack. Get your hardware software to work perfectly before asking such high prices for stuff that won't work 100%!

After my third product has failed from this company and not replaced AGAIN because outside of warranty I would not recommend them at all. They have some great products, namely the keon and lumen, but others just don’t last the distance, onyx+, their sleeves or the pulse solo. Don’t expect any help if you do have issues. When you pay premium prices you should get a premium product and premium SERVICE in return. Stay away from these guys.
Edit: I will not be supplying that. It’s for the pulse solo not charging. You had plenty opportunity to do the right thing and just replace it but you haven’t. Instead you offered 10% off my next purchase which everyone gets upon opening your website anyway.
This was your response by email: “The issue that you are experiencing is an internal device issue and Kiiroo does not provide or sells replacement parts whatsoever, as it goes against our policy to have the devices open, due to the fact that it can cause damage and injuries if done incorrectly.”
Thought people might like to see your response :) so they can make their own mind up about your company.

Top notch sex toy that allows fully interactive play time. You can also manually use this and experience the fun on your own. While the device is a bit heavy, you can strap it or set it on a table for that hands free use.

Had a problem with a purchase, emailed and received a prompt, detailed and helpful response. I am really glad that I went with this company their products are my partners favorite and their customer service is incredible.

Horrible product! Dimensions for recommended junk size is incorrect! You'd be better off sticking your junk in a Pringles Can! Messaged Kiiroo concerning dissatisfaction of product and basically told "We Don't Offer Refunds - But Buy These Products" - Glad I put it on a credit card so I can dispute the product and possibly get a refund since Kiiroo won't work with their customers! DO NOT PURCHASE ANYTHING FROM KIIROO AS THEY DO NOT STAND BEHIND THEIR PRODUCTS OR THEIR ADVERTISING! Order #114462.

It does the job and feels life like but the entire device is a little heavy and bulky.

avoid at all costs, I still haven't received the package that they say has been delivered, they sent me a photo of the package in a container in front of the house that everyone has access to and they claim that if I haven't received it, I should report it to the police ... considering the contents of the package I don't want to do it so They say they can't do anything, but they were the first to take the money. very rude service and long waiting time. beware of this company and spend your money anywhere but here

Lets, just say I was skeptical about the whole automatic vs manual masturbators. I have tried many manual male masturbators before, but this my first automatic one. First of all let me say WOW, what a difference automatic makes. You will not regret it. This does cost a lot more than a manual one, but you get what you pay for. The instructions was a QR code that I had to use with my phone. I would have preferred a paper one but it wasn't that big of a deal. I charged it up and turned it on. This machine has a mode where you can control it from your phone
or a partners phone. After I charged it up and turned it on, it automatically wants to sync up to an app on your phone in interactive mode. If you hold the mode button for two seconds it will turn to the manual mode. This mode allows you to control the Keon with the buttons on the device. The app is fairly straight forward to use and has many different features for solo use or to use with a partner locally are long distance. You will need to purchase a feel stroker from kiiroo to place into the keon. This is a neat idea and keeps cost down because there are many different choices of the feel strokers that you can change to but still use the same Keon machine. Each feel stroker is different and shaped off of real pornstars. I tested this using the manual mode. The Keon had seven speeds, and four stroke lengths. I used all speeds and lengths. I also tested this using my phone and it has the same basic controls but on your phone, and again wow this is the best masturbator I have used. If you are using a manual
masturbator, throw it away and buy a Keon.

August 2020, I purchased the Fleshlight Launch from a local adult shop. The launch was defective and never worked even once. I attempted to register the device the day I bought it but the site was down. When I realized it was defective I did some research and learned that to get the item replaced I needed to email Kiiroo support, explaining the issue, which I did, along with a video documenting that the item was defective. I did all this. I received a reply stating that I needed to contact the Fleshlight Team, since the item was originally ordered through them. I didn't order it through them so I have no idea what the email meant for me to do. I sent the video and my registration information to Fleshlight and got an auto response telling me how to troubleshoot the device. I emailed back several times and got a response from someone named Micah. I sent her a video of the item that showed that it wasn't working. My email included a video of the product showing that it didn't work along with my own video explanation of the issue and my registration information along with the contact information for the store I purchased the item from and details of my conversations with the manager at the store who was aware of the problem and willing to verify my purchase. I encouraged Micah to reach out to the store but Micah wasn't reading my emails apparently because she just kept saying the same thing in all her messages. She couldn't find the order in their system, using the information I provided her. I didn't order it through the company, I bought it from the local store. No matter how many times I emailed and explained that I purchased it from the store, the response was the same. Eventually the responses stopped all together. I spent almost $500 on this item, including the fleshlight that is required. I was happy to spend the money but believe it should have worked and when it didn't work it should have been replaced. $500 is a big purchase for me and it could have been replaced if a simple call was made to the store. I am disappointed at the responses I have received but I haven't given up the fight yet and its been 2 yrs. I CONSIDER THIS AN ONGOING EXPERIENCE. Live and learn I suppose.

This device was very surprising to me as I did not know what to expect. The packing was very sleek and had easy to use instructions. The device overall is larger than what I expected but was very easy to use. I liked the options to change how fast or slow it stroked. The feature of being able to change out the molds was very good. The one negative that I would have to address is the battery life. It seems like it needs to be on the charger constantly in order to always have the battery at full strength. I would definitely recommend this product!