YOUR COMPANY KIKA USA HAS BEEN AN EXCELLENT SUPPLIER FOR ME. WE HAVE BOUGHT SEVERAL TIMES WITH NO PROBLEM, WITH VERY INTERESTING PROMOTIONS AND GOOD DISCOUNT PRICES. THIS LAST TIME WE HAD AN INCONVENI... See more
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A huge THANK YOU for spoiling Coshita & Romeo with the sweetest gifts! From the stylish water bottle to the fresh water fountain and fun toys, every item was thoughtfully chosen and instantly lo... See more
Company replied
We love all of our grooming products. They are high quality and sustainable, we especially love the reusable wee pads in cute designs! Shipping is quick!
Customer service was great when I had issues getting something added at checkout with an offer to add a product. They made it right. Order was received in a timely matter.
Company replied
Company details
- #22 of 64 best companies in Pet Supply Store
About Kika Usa
Written by the company
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Contact info
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, United States
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4.5
Excellent
505 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great food!
December 22, 2025
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear your dog's enjoying the food.
Warmly,
Superiorcare.pet team
So far so good
So far so good. She loves the food. Hoping it does the trick on the tear stains.
December 22, 2025
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear she loves the food, and we hope you’ll continue to see positive results with tear stains over time.
Warmly,
Superiorcare.pet team
Superior Care Pet Food is the best!
Superior Care Pet Food is absolutely the best for my Bichon, Bella! The staining around her eyes has completely cleared up and she is happy and healthy. Thank you!
December 22, 2025
Reply from Kika Usa
Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Bella is doing so well and that her tear staining has completely cleared up. It means a lot to us to know she’s happy and healthy.
Warmly,
Superiorcare.pet team
Will order again
I got the products I ordered in a reasonable amount of time. The quality is good.
December 29, 2025
Reply from Kika Usa
Thank you for your feedback! We’re happy to hear your order arrived in a reasonable time and that you’re pleased with the quality. We look forward to serving you again.
Warmly,
Superiorcare.pet team
Great customer service!
December 30, 2025
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear you had a great experience with our customer service.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Kim,
Thank you for your feedback! We’re so happy to hear she loves it and that everything - from shipping to pricing and the ordering process - went smoothly.
Warmly,
Superiorcare.pet team
Sent a question in and never heard back…
Sent a question in and never heard back from anyone.
December 16, 2025
Reply from Kika Usa
Samantha,
We’re sorry for the confusion and appreciate you bringing this to our attention. We did receive your email regarding a possible picking mistake and replied right away, asking for photos as part of our standard process so we could resolve the issue quickly.
Unfortunately, we didn’t hear back after that. We’ve just sent another email - please check your inbox (and spam folder), and once we receive the photos, we’ll take care of this immediately.
Warmly,
Superiorcare.pet team
Still waiting for package to arrive
Order was supposedly shipped on Dec 18th. After 10 days, I asked what happened. Was told I "should have it in a few days". It's Jan 4th and still no information on possible date of delivery.
January 4, 2026
Reply from Kika Usa
Dear Client,
We’re very sorry for the delay and the frustration this has caused. Unfortunately, situations like this can sometimes happen, and while we do our best, we can’t fully control the delivery process once a package is in transit.
To make this right, we will resend your order via UPS so you can receive it faster this time.
Our sincere apologies again, and thank you for your patience.
Warmly,
Superiorcare.pet team
My 4 shitzu have been on this food for…
My 4 shitzu have been on this food for eye tearing! How ever I have seen no improvement in any of them we have gone Thur 2 large bags this will be the last one if I see no improvement
December 23, 2025
Reply from Kika Usa
Joanne,
Thank you for sharing your experience, and we’re sorry to hear that you haven’t seen the improvement you were hoping for yet. Tear staining can be influenced by many factors, including genetics, environment, water quality, and diet.
To see the best possible results, we recommend feeding only our dry food, as mixing in other foods or treats can interfere with the formula’s effectiveness. In some cases, it can also take a bit longer for visible changes to appear.
We truly appreciate you giving the food a fair try and understand your frustration. If you’d like any guidance, we’re always here to help.
Warmly,
Superiorcare.pet team
Great product and fast shipping
Great product and fast shipping , couldn’t be happier.
December 8, 2025
Reply from Kika Usa
Keishla,
Thank you for your feedback! We’re so glad to hear you’re happy with the products and fast shipping. We truly appreciate your support.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Dianeth,
Thank you so much! We’re thrilled to hear you had a spectacular experience and truly appreciate your support.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Kelly,
Thank you for your honest feedback. We’re glad to hear you’re happy with the quality of the food. We understand your concerns about pricing and occasional shipping delays, and we’re continuously working on improving our logistics and overall experience.
We truly appreciate your support and your input.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Anna,
Thank you for your feedback! We’re so happy to hear Emmy is enjoying it and that you really love the product.
Warmly,
Superiorcare.pet team
Ease of mind to have an autoship for my…
Ease of mind to have an autoship for my dog food.
December 3, 2025
Reply from Kika Usa
Nijole,
Thank you for your feedback! We’re glad the autoship gives you peace of mind and makes managing your dog’s food easy and convenient.
Warmly,
Superiorcare.pet team
I ordered my first order from this…
I ordered my first order from this company and my dog wasn’t able to eat it becouse it was to hard for him so I contacted the company and they made it right for my dog and sent me the wet food which my dog loves and I am 100% satisfied with the customer service I got and the stand by their word as a company to make something right I would 100% recommend them thank you
December 3, 2025
Reply from Kika Usa
Vickie,
Thank you so much for sharing your experience! We’re really glad we could make things right for you and that your dog is loving the wet food.
Your kind words about our customer service mean a lot to us, and we truly appreciate your recommendation and trust in our company.
Warmly,
Superiorcare.pet team
Amaging experiance now my pet is so…
Amaging experiance now my pet is so alive
December 20, 2025
Unprompted review
Reply from Kika Usa
Nagarjun,
Thank you for your feedback! We’re so happy to hear you’ve had an amazing experience and that your pet is feeling more lively and energized.
Warmly,
Superiorcare.pet team
I haven't started on the new kibble
I haven't started on the new kibble, since she is finishing the previous kibble she's on. I will add the superior kibble slowly with the other kibble she's on.
December 11, 2025
Reply from Kika Usa
Marie,
Thank you for the update! That’s a great approach - introducing the new kibble slowly helps support smooth digestion. We hope your dog enjoys the transition to Superior Care.
Warmly,
Superiorcare.pet team
timely delivery
December 9, 2025
Reply from Kika Usa
Jan,
Thank you for your feedback! We’re glad to hear your order was delivered on time.
Warmly,
Superiorcare.pet team
My dog loves this food and this food…
My dog loves this food and this food keep her coat pure white
Thank you!!!!
December 8, 2025
Reply from Kika Usa
Xenis,
Thank you so much for your kind words! We’re thrilled to hear your dog loves the food and that it’s helping keep her coat beautifully white.
We truly appreciate your support!
Warmly,
Superiorcare.pet team
Always fast shipping and the product is…
Always fast shipping and the product is outstanding
November 28, 2025
Reply from Kika Usa
Danny,
Thank you for your feedback! We’re glad to hear your orders always arrive quickly and that you’re happy with the quality of our products.
We appreciate you choosing Superior Care!
Warmly,
Superiorcare.pet team
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