Kikatek Reviews 

6,983
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery service, highly secure packaging, and competitive prices available across a massive selection of collectible model kits and action figures. People consistently mention that the online purchasing process is completely smooth, customer support is very responsive, and all ordered products always arrive quickly in pristine condition. Some reviewers were not happy with having to wait extended periods for pre-ordered items due to external supplier release schedules. Buyers additionally noted that waiting for these upcoming product releases requires extra patience, even though customer shipments generally arrive safely once finally dispatched.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a vast selection of models and figures... See more

Delivery service

People report positive experiences with delivery service, noting that items arrive extremely quickly,... See more

Order

Consumers find order to be positive, highlighting a smooth purchasing process and very fast delivery times.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and great value for... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick dispatch, helpful updates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic company with fast delivery. Great price got both mega sized Zaku figures for £120 on Amazon just for one was £100 that's why I bought both. Mega sized gundam are great for beginners and l... See more

Rated 5 out of 5 stars

As always, excellent service from Kikatec. I did have to wait around three months over the stated date for the release of this model but that wasn't Kikatec's fault, the factory was behind in getting... See more

Rated 5 out of 5 stars

Best Shop ever! 非常滿意,值得推介! I had a great shopping experience at Kikatek. The customer service was friendly and responsive, the prices were very reasonable, and the overall value was excellent. My... See more

Rated 5 out of 5 stars

Kikatec are a consistently reliable company. Very easy to deal with and always give an informed reply to any order query. They have an extensive range of Kotobuiya and Bandai 30 minute figure range wh... See more


Company details

  1. Hobby Store
  2. also in
  3. Collectibles Store
  4. Model Shop
  5. Scrapbooking Store

About Kikatek

Written by the company

We specialise in the wonderful world of Japanese hobby products, stocking everything from Gundam model kits, hobby supplies, to Anime collectible figures, and much more! Our friendly and passionate team has helped over a million UK customers get their hands on these awesome products since 2004!

Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(6,983)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Quick dispatch and delivery, well packaged items and all accurately described. A great service.

October 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super happy

Easy browsing, great pricing, and their virtual warehouse service is great way to reserve gundams and save on shipping. Also very happy with the gashapon I got! Now I have a mini Qubeley to go with my HG Qubeley ^_^

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, definitely recommend! Pre-order system was a pleasant experience! Will definitely be returning!

October 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

KIKATECH and the amazing 🌙 gundam!

It is always a pleasure ordering from kikatech! I have been an ongoing customer for years now and have always been treated well by them😀. Your orders are always dispatched promptly and arrive with excellent packaging!. I recently purchased from kikatech the high grade moon gundam it is a great kit very vibrant colours for the mobile suit choice and for a standard release comes packed with lots of accessories including a skeleton black action base 5! That you cannot purchase separately. I am very happy with my recent order and will definitely be ordering with kikatech again in the future!. Thanks again kikatech I am very grateful. Before I finish I would also like to mention the price point, kikatech usually price gunpla and plamo I think reasonably well considering they are imported from Japan and the high grade moon gundam was very affordable considering what comes in the box!. Thank you.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great service all round

Items were shipped extremely quickly, packaging was excellent and very secure. Have always had great experiences with Kikatek. Price was good and great value for money.

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Can't fault Kikatec. I've placed lots of orders and I have to say, they've never dissapointed me in any way. This is how it should be done.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As always, excellent service from Kikatec. I did have to wait around three months over the stated date for the release of this model but that wasn't Kikatec's fault, the factory was behind in getting it out. Great value for money with 2 terminator like skeletons included, very happy!

September 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

mmm gunpla

i got all my packages i preordered and they were fun to build, some of the model kits were ones ive wanted for years.

September 14, 2026
Unprompted review
Rated 4 out of 5 stars

Incredible service

Incredible service, quick and very efficient. The only issues I have are the use of Generative AI on the website, it initially lead me to believe it was a scam site/illegitimate and cheap with the dreadful AI imagery. Otherwise, very well run store and would recommend for gunpla tools and figures in general.

September 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best UK Gundam Store

Easily the best place to buy Gundam and other model kits in the UK. The pricing is very fair, and I’ve used them multiple times, everything is so well packaged, sent out on time and their warehouse storage option is a god send for bulk buying. Can’t recommend using them enough.

August 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service, highly recommend

Great service. Had been looking for this model for a while, and this was one of the few services in the UK where the price hadnt been hiked up.
Really great communication and incredibly fast shipping. When the model arrived there were no donks or any damage on the box, and the whole package was wrapped in padding to prevent any such damage.
Overall, a great experience, from start to finish

July 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look