Bad, uncomfortable and cheap-feeling material and non-existent support. I ordered from these guys a few years ago and the old shirt feels like a completely different material, even though the new one... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Poor customer service. They only confirmed 1 of my 2 orders while taking both payments. Ive contacted them and told me to contact my financial institution for reimbursement. But oh tadda: I got my sec... See more
LOVE my sweaters! I'm a returning customer after 4 happy years with one of their pullovers. It's been one of my favorites and dozens of folks have complimented it. I figured I'd see what Kikillo has... See more
Truly awful products. Would avoid at all costs. Bought a pair of shorts after seeing them online. Quality of product is shockingly low, design is nothing like the site, the shorts are supposedly s... See more
Company details
Written by the company
Unique clothing gear.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cool sweater!
I love the pattern of the sweater. I wish I knew who created it— I’m an artist myself and it makes me feel not so great. I’ve been getting a lot of compliments on the pattern from strangers and it’s a constant sigh in my mind. I hope the artist knows that they did a great job! Hope they can create more cool works!
I also hope that the company slowly shift in doing eco friendly packaging and use of their materials on their products. Knowing that would make me want to keep buying but that is just my selfish wish!
I love kikillo <333333
Rude, unresponsive customer service
Extremely rude, unresponsive customer service. Needed a size exchange, was told all sales were final despite literal verbiage on the website suggesting to email regarding a size swap. Do not recommend. Too expensive and ill-fitting.
Super bad experience
I’m so angry at your company when my order arrived I was very unpleasant with the quality and the fit so I asked you in four different emails for retour information which had never answered. Of course your company waited until the period of return passed so I had to pay an unreasonable price for a product I will throw out. I’m so angry, and I will warn other customers. This is how you treat new customers
Cheap looking and smelled disgusting
The material did not match the photos, is incredibly cheap looking and smelled disgusting when I opened the plastic package. Very disappointed.
Very high quality clothing
Very high-quality clothing, the sweaters are very well made and keep me warm a lot better than other brands
Received damaged cap
Received damaged cap. The rear buckle was not attached. Send pics to support, they told me they will investigate. And disappeared...
Best experience ever!!
Worst fabric quality
The designs are cool but sadly the quality is AWFUL, the cheapest fabric imaginable and the product looks completely different to online. Also customer service is non existent and returns are not accepted.
"all sales are final"
"all sales are final"
Bad quality and bad sizing
Tried to get a refund or replacement and was first told all sales are final and then later ignored.
customer service is nonexistent
Kikillo's customer service is nonexistent—they've ignored all my emails requesting a return for a T-shirt that was too big and of poor quality
Awesome prints- the blanks could be…
Awesome prints- the blanks could be much higher quality though- especially since they are white mainly. Arrived quickly and easily.
Would like variation in fabric quality please!
Not the best quality
The print was fine, but the shirt quality itself was really not good. I got a white shirt and it was totally see-through. I’ve bought pieces from you guys in the past and they were fine so I’m honestly pretty disappointed this time around.
Kikillo has great designs I fell in love with!!
Since discovering Kikillo through Facebook adds, I've been obsessed with their designs and wanted to add some of their clothing to my collection.
I was hesitant because of their prices and waited a long time before buying my first sweatshirt (105$ CAD).
Shipping and delivery were a little long (2-3 weeks), but not too much either. Let's say it gave me time to look forward to my cool new sweatshirt!
As for the sweatshirt itself, the design is absolutely amazing and the print quality is good, but slightly less vibrant than what was seen in the pictures.
The fabric is thick and not something I'll wear in warmer conditions, otherwise I'll rapidly end up a sweaty mess. For reference, my sweatshirt is 70% polyester, 27% cotton and 3% elastane.
I did not want it to be oversized so I chose the medium size and it fits really well. The only downside is I like to raise my sweatshirt sleeves right below my elbows and the fabric has absolutely no elasticity, so it is too tight and extremely incomfortable when I do.
With all that said, I was really satisfied and I already ordered a new sweatshirt and will continue buying the amazingly designed pieces of clothing I wishlisted.
++ Gorgeous design
+ Good print quality
+ Great fit
+/- Fabric is thick and warm
- Fabric does not breathe well
- Fabric does not stretch at all
Buying process very smooth and Support…
Buying process very smooth and Support very helpful :)
Rad Shirt
The shirt I ordered has a really amazing sheen to it and the colors are super vibrant. I really love it.
Arrived quickly and the quality is very…
Arrived quickly and the quality is very good. Love the shorts
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








