While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Needed quite a few pieces for my sisters wedding and I’m ever so grateful to Kikiriki for looking after us. The pieces were perfect and any alterations that needed to be done were done immediately wit... See more

Rated 5 out of 5 stars

Great label for fashion pieces at smaller prices. I had no issues with the return process at all. Quite the opposite. Rossi Barbarossa who was my point of contact was great and really helpful. This is... See more

Rated 1 out of 5 stars

My first ever order placed was perfect.. arrived in the uk the next day I was so happy! Every order since has been a nightmare! Slow delivery or not posted at all. Terrible customer service! Would not... See more

Rated 5 out of 5 stars

This was my first purchase from kikiriki. My experience could not have been any smoother. Within 15 minutes of ordering, I got a confirmation email and a tracking number. They arrived 6 days later.... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Kikiriki is the admiral fashion store for women. Shop botysuits, sexy club dresses, skirts and more. Shop the latest trends with shipping worldwide.


Contact info

3.6

Average

TrustScore 3.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Never again

I ordered before from this company and it was great. This time I ordered on Friday 28th July and nearly a month later I have no tracking number, no items and they are ignoring my messages. I would avoid this company, something isn't right.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

I received my order fast ( within a…

I received my order fast ( within a week )and received exactly what I ordered ( looks exactly like picture ). The only thing that I suggest, would be for them to send shipment updates. Other than that I am a happy customer.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

My 5 star experience at Kikiriki

This was my first purchase from kikiriki. My experience could not have been any smoother. Within 15 minutes of ordering, I got a confirmation email and a tracking number. They arrived 6 days later.

I ordered the black tiered tulle pants in a Medium and they fit perfectly. They are very long on me - I am 5'7, however, this doesn't bother me because I have many tall friends. I know for them finding pants that fit properly is a struggle, so I appreciate how they accommodate taller people. Being tulle, I can easily trim the bottoms to fit which I don't mind doing at all.
Thanks Kikiriki I will love wearing my fab new pants.

January 4, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible website and customer service

I ordered from this store. I never received a tracking number for my item. I emailed the customer service stating I was worried about my item coming in time. It has been 10 days since I’ve ordered and no way to see if my package has been shipped. They sent me a rude email with no tracking number. Not helpful at all. I will NEVER order from here again.

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered two. Only got one..

Ordered two dresses and only one of them shipped out to me. I emailed about the missing dress and they havent responded to my email. I never even got a tracking number for the second dress. These were supposed to be for a big event :/ its a ripoff and a waste of money.p

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A SCAM

THIS COMPANY IS A SCAM - DO NOT ORDER FROM THEM! Bought a dress one month ago - it was never sent. I requested a refund online - no response. No replies to e-mails. The contact on IG said it's been sent but no tracking, no dress and no refund. £80 down the drain - scumbags!

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

Bad bad bad!

My first ever order placed was perfect.. arrived in the uk the next day I was so happy! Every order since has been a nightmare! Slow delivery or not posted at all. Terrible customer service! Would not recommend to anyone. All these 5* reviews are clearly fake accounts who conveniently have only ever left one review… this it to cover how terrible they actually are!

July 21, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Had some delivery issues and Rossi was extremely responsive to help resolve!
The problem was sorted really quickly and I am one happy customer!

Thanks Rossi!

May 11, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Needed quite a few pieces for my…

Needed quite a few pieces for my sisters wedding and I’m ever so grateful to Kikiriki for looking after us. The pieces were perfect and any alterations that needed to be done were done immediately without fail. No stress at all which is good especially with it being a wedding. Rossi was absolutely helpful and really listened to what my sister had visioned. Seriously one of the most talented stress free exquisite designers. Everything arrived on time and my sister had the best wedding. More orders coming soon your way Rossi!!!

March 31, 2022
Unprompted review
Rated 4 out of 5 stars

Dresses are beautiful and great value

Dresses are beautiful and great value
I needed to return - a little bit complicated and I was worried about getting my refund as website difficult to navigate and no paperwork in parcel
I managed to get hold of phone no and then but all got sorted in the end
Thank you

February 25, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Awful

Awful. Didn't know this was china based. Its been a month since i ordered. I might get it someday. Avoid

October 29, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. In an era where we got digital receipts documenting everything (ie Zell) this company [ gearkiki] won’t even acknowledge the fact that they charge me twice for the same order. Now, when I’m asking to be reimbursed on the duplicate order hereon in is where the discrepancy lies. Won’t acknowledge my inquiries as far as being reimbursed

October 22, 2021
Unprompted review
Rated 1 out of 5 stars

Tried to return my order but are…

Tried to return my order but are refusing to refund as “security tags” were not attached. All the tags that were on the items when they arrived to me were still attached when I sent back.
Person who was handling my return, “Rossi B” then called me a liar when I mentioned all the tags were in tacked when I sent the items back. Was really rude and not helpful at all.
A scam & they shouldn’t be trusted. I won’t be shopping there again.

July 25, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look