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Kilkenny Silver Reviews 

185
•
TrustScore 4.5 out of 5

4.3

Jewellery Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful and stunning, and appreciating the attention to detail in the items themselves. Many people highlight the fast and prompt delivery service, with items arriving quickly and often unexpectedly early. Reviewers are also very impressed with the beautiful and secure packaging, noting the lovely gift boxes and bags that make the products ideal for presents. However, some customers also noted issues with their orders, including receiving the wrong item or a product that was smaller than advertised. A few other people also felt that tracking information was sometimes unavailable or incorrect, and in some cases, items were never received.

What people talk about most

Product

Reviewers express delight with the product, frequently praising the beautiful jewelry, its quality, and the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and speedy delivery... See more

Quality

Consumers find quality to be positive, with many reviewers describing items like bracelets, bangles, and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the online ordering... See more

Service

Users describe positive interactions with service, consistently highlighting its great quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A present for someone of Irish heritage in the uk, had it sent directly to her but I asked for a gift note saying who it was from but it didn’t so she ended up messaging people to find out who sent it... See more

Company replied

Rated 5 out of 5 stars

I thought initially that the postage was a little high. But it was so worth it! The express delivery meant that I received the gift I had ordered 2 days later & unexpectedly, on a Saturday! It was als... See more

Company replied

Rated 5 out of 5 stars

Great product, great price. Will definitely buy again and i would fully recommend. Arrived on time, beautifully package, great attention to detail. Thank you.

Company replied

Company details

  1. Jewellery Manufacturer

Written by the company

We are a family owned jewellery company based in the south east of Ireland in Co. Kilkenny. We stock traditional Irish Celtic sterling silver jewellery and also specialise in contemporary classic sterling silver jewellery. We have sell wholesale and retail and stock outlets in every county in Ireland. Check out our website for more information.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

185 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(185)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Smaller then imagined

Beautiful earring, but smaller then I thought

December 8, 2025
Kilkenny Silver logo

Reply from Kilkenny Silver

Thanks for your feedback. This is why its important to look at the measurment details on our product description.

Rated 5 out of 5 stars

Super all round.

Again excellent service, that’s why I have used them previously on a few occasions . Super fast delivery and the jewellery is so well presented. Would definitely recommend Kilkenny Silver for that special little gift.

December 3, 2025
Rated 5 out of 5 stars

Your website is very user friendly

Your website is very user friendly. On arrival, my items were very well packaged. I love the pink gift bag and the boxes that the necklaces came in are very pretty. Overall, I am impressed with the service from start to finish.

December 3, 2025
Rated 5 out of 5 stars

Moon pendant

Really fast delivery of a beautiful quality product. Delighted with how delicate the little moon pendant is. It's a fabulous present.

December 2, 2025
Rated 5 out of 5 stars

Happy customer

Great website, speedy delivery and beautifully packaged! Item matched picture & description. Will purchase here again thank you

November 29, 2025

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