I had concerns regarding delivery of my order after my address had been taken incorrectly. I called Killer Ink and spoke with a lady called Caitlin. She was friendly, professional, helpful and quick... See more
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Killer Ink is the leading supplier of tattoo equipment and supplies in the UK and Europe. Founded in 2008, we aim to provide tattoo artists with all the equipment they could possibly need to create and produce incredible designs for their customers. Amongst some of the leading brands Killer Ink supplies are Darklab, FK Irons, Kuro Sumi, and World Famous, ensuring artists have a choice of the best and highest-quality tattoo machines, tattoo inks, and other products! Our company has grown from strength to strength, and customer satisfaction remains at the heart of our brand. The brilliant products we offer would mean nothing without the tattoo artists who use them, and we are always looking for ways to give back to the tattoo community. That’s why we continue to sponsor some of the world’s best artists who choose to work with our supplies. If you need any information about the products and services Killer Ink Tattoo offers, our helpful and friendly sales team can advise you via phone!
54 Evans Road, L24 9PB, Liverpool, United Kingdom
Replied to 94% of negative reviews
Typically replies within 48 hours
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Bloody useless.
Now considering contacting trading standards. No machine no explanation no communication, further action may be required.

Reply from Killer Ink Tattoo
Everything went super smooth with the order and It was very quick!
Thank you very much!

Reply from Killer Ink Tattoo
I had concerns regarding delivery of my order after my address had been taken incorrectly.
I called Killer Ink and spoke with a lady called Caitlin. She was friendly, professional, helpful and quickly and efficiently resolved my issue. Because of the service I received from Caitlin I will definitely buy from Killer Ink again in the future, and would recommend them.
Thank you Caitlin !

Reply from Killer Ink Tattoo
Amazing service,
Had a problem with an item I purchased which was no fault of Killer Ink it was a manufacturer defect of the item but Killer dealt with the issue straight away with no quibble and the problem was sorted within 24hrs. Special thanks to Caitlin who resolvedthe issue for me.
Top Company and 100% reccomended

Reply from Killer Ink Tattoo

Reply from Killer Ink Tattoo
Great quality and delivery is so freaking fast!!! I didn’t expect that

Reply from Killer Ink Tattoo
Amazing products and great service

Reply from Killer Ink Tattoo
3 days to recive a packege from UK to Serbia.. Quality of skin is the BEST. Simply A++++ Best of the best.

Reply from Killer Ink Tattoo

Reply from Killer Ink Tattoo
Thanks to Caitlin at Killer Ink for being super helpful regarding a return and refund. There was nothing wrong with the item. We accidentally ordered it due to it being sat in the shopping cart, but it was quickly resolved within a matter of days.
Thanks again!

Reply from Killer Ink Tattoo
I recently had some technical issues with a product I purchased, and the customer service I received was absolutely brilliant. Eleonora handled my case and she was incredibly helpful and quick to respond. She sorted out the technical problem smoothly and even arranged a store voucher for me without any hassle at all. It is rare to experience such fast, solution-oriented, and genuinely helpful support. Highly recommend Killer Ink!

Reply from Killer Ink Tattoo
such a lovely company to buy from, cheaper prices than any other retailer, the help team is wonderful, big thankyou to Caitlin aswell who made sure my package had loads of stickers😍 (secretly my favourite part about this company

Reply from Killer Ink Tattoo
had a positive experience overall and I am satisfied with my order. Everything went smoothly.
However, I would have appreciated having the option to pay in installments by credit card. This option did not appear during checkout, even through PayPal.
I live in New Caledonia, and while I understand there may be some regional limitations, it would be great if these payment options were also available to customers here.

Reply from Killer Ink Tattoo
Always good products, good prices, great service, and the killer coins are a great bonus

Reply from Killer Ink Tattoo
Super quick turnaround - order placed at 7:30pm, delivered 2:30pm the following day. Items really well packaged with recyclable packaging and who doesn't appreciate a free sticker :) website and app both easy to navigate and place your order. I've placed a handful of orders and this is representative of all of them so far.
One really minor criticism that's not really worth losing a star over - larger categories naturally take a little longer to load, but there is no feedback to show you've selected something and/or that the next page is loading. Some kind of highlight or loading indicator would be helpful.

Reply from Killer Ink Tattoo
Outstanding customer service and real support. I wasn’t expecting much, but I was met with genuine understanding and kindness. I’m truly grateful and will definitely continue using Killer Ink in the future. Highly recommended!
Adam

Reply from Killer Ink Tattoo
Delivery was super fast, the main box was packaged great, which is rare as usually all companies use so much filler paper. Reason for one start being gone is my couch roll arrive and it was all covered in dirt, and the protective plastic layer on some was ripped :(

Reply from Killer Ink Tattoo
Always a pleasure to order from. They have a great stock selection, competitive prices, and consistently quick delivery. Customer service is reliable and always ready to help when needed. Highly recommended.

Reply from Killer Ink Tattoo
As always - highly efficent service. Well packaged and carefully delivered. Can’t fault anything - thank you.

Reply from Killer Ink Tattoo

Reply from Killer Ink Tattoo
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