Killer Ink Tattoo Reviews 1,327

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency in resolving issues. Many people highlight the excellent service, noting quick problem-solving and a willingness to go the extra mile. The delivery service is frequently commended for its speed and careful packaging, with many orders arriving the next day. Consumers are also very satisfied with the quality of the products, finding them effective and well-suited for their needs. However, some customers also noted issues with incorrect or defective items being received, and a few experienced problems with delivery, such as packages being sent to the wrong location or delays. A small number of people were dissatisfied with the company's handling of returns or exchanges, feeling that their concerns were not fully addressed.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Product

Consumers generally express satisfaction with the products, often highlighting their quality, good prices,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism.... See more

Service

Reviewers mention positive feedback about service, highlighting its efficiency and reliability. Many... See more

Order

Customers had positive experiences with order. Many reviewers praise the quick dispatch and delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

I had concerns regarding delivery of my order after my address had been taken incorrectly. I called Killer Ink and spoke with a lady called Caitlin. She was friendly, professional, helpful and quick... See more

Company replied

Rated 5 out of 5 stars

Amazing service, Had a problem with an item I purchased which was no fault of Killer Ink it was a manufacturer defect of the item but Killer dealt with the issue straight away with no quibble and... See more

Company replied

Rated 5 out of 5 stars

Killer Ink Tattoo Supplies is our "go to" for any stock for our studio! Super fast delivery, amazing products, and their customer service is BRILL! Eleonora at Killer Ink has been amazing in helping... See more

Company replied

Rated 5 out of 5 stars

I recently had some technical issues with a product I purchased, and the customer service I received was absolutely brilliant. Eleonora handled my case and she was incredibly helpful and quick to resp... See more

Company replied


Company details

  1. Tattoo Shop

Written by the company

Killer Ink is the leading supplier of tattoo equipment and supplies in the UK and Europe. Founded in 2008, we aim to provide tattoo artists with all the equipment they could possibly need to create and produce incredible designs for their customers. Amongst some of the leading brands Killer Ink supplies are Darklab, FK Irons, Kuro Sumi, and World Famous, ensuring artists have a choice of the best and highest-quality tattoo machines, tattoo inks, and other products! Our company has grown from strength to strength, and customer satisfaction remains at the heart of our brand. The brilliant products we offer would mean nothing without the tattoo artists who use them, and we are always looking for ways to give back to the tattoo community. That’s why we continue to sponsor some of the world’s best artists who choose to work with our supplies. If you need any information about the products and services Killer Ink Tattoo offers, our helpful and friendly sales team can advise you via phone!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Bloody useless.

Bloody useless.
Now considering contacting trading standards. No machine no explanation no communication, further action may be required.

April 20, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi there, we’re sorry to read your review and understand your frustration. We have made further attempts to locate your details following your previous review, but unfortunately we’re still unable to find any order. Without this, we’re unable to investigate or resolve the issue for you. Please contact us directly at feedback@killerink.eu with your order details and any relevant information so we can look into this as a priority and assist you further. We would really like to get this resolved for you as quickly as possible. Thanks :)

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Rated 5 out of 5 stars

Killer Ink is the best!

Everything went super smooth with the order and It was very quick!
Thank you very much!

April 17, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi João, thank you so much for your kind words and the 5 star review! We're really glad to hear everything went smoothly and that your order arrived quickly. We really appreciate your support😊

Rated 5 out of 5 stars

Excellent customer service

I had concerns regarding delivery of my order after my address had been taken incorrectly.
I called Killer Ink and spoke with a lady called Caitlin. She was friendly, professional, helpful and quickly and efficiently resolved my issue. Because of the service I received from Caitlin I will definitely buy from Killer Ink again in the future, and would recommend them.
Thank you Caitlin !

April 15, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi there, thank you so much for your kind 5 star review 🙌 We’re sorry to hear about the issue with your address, but we’re really glad Caitlin was able to step in and get everything sorted quickly and efficiently for you. We really appreciate your support and if there is anything else we can help with in the future, please let us know!

Rated 5 out of 5 stars

Amazing service

Amazing service,

Had a problem with an item I purchased which was no fault of Killer Ink it was a manufacturer defect of the item but Killer dealt with the issue straight away with no quibble and the problem was sorted within 24hrs. Special thanks to Caitlin who resolvedthe issue for me.

Top Company and 100% reccomended

April 13, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Kyle, thank you for leaving such a fantastic review! It’s great to hear that Caitlin was able to step in and resolve things so smoothly, she’ll be really pleased to see your kind words. If there is anything else you need, please let us know 😊

Rated 5 out of 5 stars

Great Products

Great Products, Fast Delivery, Fair Prices.

April 9, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Sascha, thank you so much for your kind words and the 5 star review! We’re really glad to hear you’re happy with our products, pricing, and speedy delivery. We truly appreciate your support ❤️

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Rated 5 out of 5 stars

Will be ordering again!

Great quality and delivery is so freaking fast!!! I didn’t expect that

April 11, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Liza, thank you so much for your amazing review! We’re so glad you loved the quality, and even happier that the delivery exceeded your expectations. Please let us know if you ever need help with anything 😊

Rated 5 out of 5 stars

Amazing products and great service

Amazing products and great service

April 12, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Hannah, thank you so much for your lovely review🙌 We're delighted to hear you’re happy with both our products and service. We really appreciate your support :)

Rated 5 out of 5 stars

3 days to recive a packege from UK to…

3 days to recive a packege from UK to Serbia.. Quality of skin is the BEST. Simply A++++ Best of the best.

April 5, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Veso, thank you so much for your amazing 5 star review! We're thrilled to hear your order arrived so quickly and that you're loving the quality of the skin. Your feedback really means a lot to us 😊

Rated 5 out of 5 stars

Great and very fast delivery

Great and very fast delivery

April 8, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi there, thank you for your great feedback and 5 star review! We're delighted to hear you were happy with the fast delivery. We truly appreciate your support❤️

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Rated 5 out of 5 stars

Great Customer Service.

Thanks to Caitlin at Killer Ink for being super helpful regarding a return and refund. There was nothing wrong with the item. We accidentally ordered it due to it being sat in the shopping cart, but it was quickly resolved within a matter of days.

Thanks again!

April 9, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi there, thank you so much for your 5 star review! We’re really glad Caitlin was able to help get everything sorted quickly and smoothly for you. These things happen, and it’s great to hear the return and refund process was straightforward. We truly appreciate your support 😊

Rated 5 out of 5 stars

Fantastic customer service and support!

I recently had some technical issues with a product I purchased, and the customer service I received was absolutely brilliant. Eleonora handled my case and she was incredibly helpful and quick to respond. She sorted out the technical problem smoothly and even arranged a store voucher for me without any hassle at all. It is rare to experience such fast, solution-oriented, and genuinely helpful support. Highly recommend Killer Ink!

April 8, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Patrik, thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Eleonora was able to support you so effectively and get everything resolved quickly. We’ll be sure to pass your lovely feedback to her, she’ll really appreciate it! Your support means the world to us❤️

Rated 5 out of 5 stars

such a lovely company to buy from

such a lovely company to buy from, cheaper prices than any other retailer, the help team is wonderful, big thankyou to Caitlin aswell who made sure my package had loads of stickers😍 (secretly my favourite part about this company

April 7, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Jessica, thank you so much for your amazing 5-star review! We're thrilled to hear you had such a lovely experience with us. We will also be sure to pass on your kind words to Caitlin. If there is anything else you need, you know where we are❤️

Rated 5 out of 5 stars

had a positive experience overall and I…

had a positive experience overall and I am satisfied with my order. Everything went smoothly.

However, I would have appreciated having the option to pay in installments by credit card. This option did not appear during checkout, even through PayPal.

I live in New Caledonia, and while I understand there may be some regional limitations, it would be great if these payment options were also available to customers here.

April 2, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Chris, thank you for your 5-star review! We're really pleased to hear you had a positive experience and that everything went smoothly with your order. We also appreciate your feedback regarding instalments. We do offer a Pay in 3 option through PayPal and Klarna, though availability can sometimes vary depending on location and eligibility. If there is anything you ever need, please let us know :)

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Rated 5 out of 5 stars

Good prices, products, and service

Always good products, good prices, great service, and the killer coins are a great bonus

March 30, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Tom, thanks so much for your great 5 star review! We are really glad to hear you’ve had a positive experience with us. We appreciate your support😊

Rated 5 out of 5 stars

Fast? Reliable? Simple? Nailed all 3!

Super quick turnaround - order placed at 7:30pm, delivered 2:30pm the following day. Items really well packaged with recyclable packaging and who doesn't appreciate a free sticker :) website and app both easy to navigate and place your order. I've placed a handful of orders and this is representative of all of them so far.

One really minor criticism that's not really worth losing a star over - larger categories naturally take a little longer to load, but there is no feedback to show you've selected something and/or that the next page is loading. Some kind of highlight or loading indicator would be helpful.

March 25, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Shane, thank you so much for the 5 star review! We’re really glad to hear you’re happy with the quick delivery, packaging, and overall ordering experience across both our website and app—it’s great to know we’ve been consistent for you. 😊.
We also really appreciate your feedback about the loading experience on larger categories. We’ll be sure to pass it on to our team as we’re always looking for ways to improve. Thanks again for your continued support❤️

Rated 5 out of 5 stars

Outstanding customer service and real help

Outstanding customer service and real support. I wasn’t expecting much, but I was met with genuine understanding and kindness. I’m truly grateful and will definitely continue using Killer Ink in the future. Highly recommended!
Adam

March 26, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Adam, thank you for your amazing 5 star review! We’re so glad our team could support you and make a positive impact. We really appreciate your support❤️

Rated 4 out of 5 stars

Delivery was super fast

Delivery was super fast, the main box was packaged great, which is rare as usually all companies use so much filler paper. Reason for one start being gone is my couch roll arrive and it was all covered in dirt, and the protective plastic layer on some was ripped :(

March 23, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Jagoda. Thank you very much for your review. I’m really sorry to hear that the couch roll arrived with dirt — this certainly isn’t the experience we want for you. We believe this may have been caused by the packing used, but we’d like to look into it properly and make things right. We really appreciate the positive feedback too😄We’ve tried to give you a call but haven’t been able to reach you. Could you please get in touch with our team at your convenience? You can call us back or email us at feedback@killerink.eu, and we’ll make sure we resolve this for you and turn your experience into a 5-star one. Thank you for your patience, and we look forward to hearing from you.

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Rated 5 out of 5 stars

Always a pleasure to order from

Always a pleasure to order from. They have a great stock selection, competitive prices, and consistently quick delivery. Customer service is reliable and always ready to help when needed. Highly recommended.

March 19, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Tamas, thank you for the lovely 5-star review! It’s great to hear you enjoy ordering from us and that you are happy with your overall experience. We really appreciate your support!

Rated 5 out of 5 stars

As always - brilliant service

As always - highly efficent service. Well packaged and carefully delivered. Can’t fault anything - thank you.

March 19, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Sabrina, thank you for the 5-star review! We really appreciate your kind words and are glad you’re happy with the service and delivery. Anything you need, please let us know❤️

Rated 5 out of 5 stars

fast service perfect thank you

fast service perfect thank you

February 27, 2026
Unprompted review
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Reply from Killer Ink Tattoo

Hi Steven, thank you so much for your kind words and the 5 star review! We're really glad you were happy with the fast service. It really means a lot to us😊

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