KILLSTAR Reviews 51,284

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often noting that items exceed expectations and are well-made. The delivery service is frequently highlighted for its speed and the careful, beautiful packaging of orders. Many consumers appreciate the unique and distinctive style offered, along with the good value for money, especially with available offers and sales. However, some people were dissatisfied with the quality of certain items, describing them as poor or not matching product descriptions. A few customers also mentioned issues with sizing, finding items either too small or too large, and some experienced problems with returns, particularly regarding shipping costs.

What people talk about most

Product

Consumers generally find products to be of good quality and value. Many reviewers praise the unique designs,... See more

Quality

Clients share positive opinions on quality, with many praising the excellent and high-standard items,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery, with... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise quick delivery,... See more

Price

People report ambiguous experiences with price. Many customers praise the affordable prices, good quality,... See more

Based on these reviews

Rated 4 out of 5 stars

lovely dresses and can have good sale however fabrics used are often not great, blend of poliester and elastic, makes it stretchy but not very breathable

Rated 5 out of 5 stars

I’m a regular customer and I love Killstar clothing and accessories. Everything is such good quality and I’ve always found that the products in real life, look so much more impressive. Their attentio... See more

Rated 5 out of 5 stars

This is my most favourite shop for Gothic/alternative clothing. Everything is so different from any other shop and I always get compliments whenever I am out and about. People always ask where I get m... See more

Rated 5 out of 5 stars

I have recently started using Killstar and their clothes are really lovely quality ... arriving beautifully packaged. Returns are simple to arrange if required but be aware you pay for returns. Howeve... See more


Company details

  1. Women's Clothing Store

Written by the company

Clothing & Lifestyle company with a twist of darkness, channeling emotional power and raw energy into every thread.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

51K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stylish, Inclusive, and Worth the Investment

As a dedicated bargain hunter and thrifter, I don’t buy new products often, but Killstar is one of the few brands I truly treat myself to. I have been a repeat customer for years because their styles are unique and the quality is consistent.
​I especially want to praise their inclusivity. For many years, I shopped with them as a plus-size customer and loved having access to the exact same edgy pieces as everyone else, rather than 'watered-down' versions. I am no longer a plus size, and I still find myself coming back; the fit and style are just as impressive in smaller sizes as they were in larger ones.
​They are also very affordable, especially if you wait for one of their many regular promotions. If you're looking for alternative fashion that actually considers the wearer's figure, I highly recommend them!

November 6, 2025
Rated 5 out of 5 stars

Clothes for your darker side

I love Killstar, the clothes fit well, are available in all sizes and range from carefully understated touches to full on could be seen across a road with your eyes half shut styles. If most of your wardrobe are Black, blood red and dark greens you will love these, chuck a few other colours to accent the darkness and you have it. I love the styles and enjoy adding those little touches to my outfit. Highly recommend them
The clothes turned up fast as always and fit true to size. Perfect transaction. I will be buying from them again

January 29, 2026
Rated 1 out of 5 stars

Bad quality

Bought a skirt for my dads funeral, the zip broke and got stuck when I put it on i had to cut myself out of it 10 minutes before I was supposed to leave.

January 16, 2026
Rated 5 out of 5 stars

Cannot recommend highly enough

Always excellent products and the best and easiest returns policy (not a problem, I ordered the wrong size)
Clothes always fit beautifully and are well made.
One of my go to sites for things that make me happy!

January 28, 2026
Rated 1 out of 5 stars

Very unfortunate review to leave as I…

Very unfortunate review to leave as I wanted it to be a good one, however it's not. I bought a bag about a month (maybe less) ago and finally received it. When I was on the US website it said it wasnt available but to not worry and directed me to the other website. I ordered it from there never being told about additional charges for passing customs and such. I wouldn't have ordered it otherwise. Woke up to a text and email this morning from FedEx saying I owe more than half the price I paid for my order. I understand the company aren't charging this fee but they should make customers aware of it. Reached out to customer service and they just repeated that its a US law, not that they will do better to inform customers so I will not be ordering again and will donate the bag. Buyer Beware!

February 24, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look