KILLSTAR Reviews 51,284

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often noting that items exceed expectations and are well-made. The delivery service is frequently highlighted for its speed and the careful, beautiful packaging of orders. Many consumers appreciate the unique and distinctive style offered, along with the good value for money, especially with available offers and sales. However, some people were dissatisfied with the quality of certain items, describing them as poor or not matching product descriptions. A few customers also mentioned issues with sizing, finding items either too small or too large, and some experienced problems with returns, particularly regarding shipping costs.

What people talk about most

Product

Consumers generally find products to be of good quality and value. Many reviewers praise the unique designs,... See more

Quality

Clients share positive opinions on quality, with many praising the excellent and high-standard items,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery, with... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise quick delivery,... See more

Price

People report ambiguous experiences with price. Many customers praise the affordable prices, good quality,... See more

Based on these reviews

Rated 4 out of 5 stars

lovely dresses and can have good sale however fabrics used are often not great, blend of poliester and elastic, makes it stretchy but not very breathable

Rated 5 out of 5 stars

I’m a regular customer and I love Killstar clothing and accessories. Everything is such good quality and I’ve always found that the products in real life, look so much more impressive. Their attentio... See more

Rated 5 out of 5 stars

This is my most favourite shop for Gothic/alternative clothing. Everything is so different from any other shop and I always get compliments whenever I am out and about. People always ask where I get m... See more

Rated 5 out of 5 stars

I have recently started using Killstar and their clothes are really lovely quality ... arriving beautifully packaged. Returns are simple to arrange if required but be aware you pay for returns. Howeve... See more


Company details

  1. Women's Clothing Store

Written by the company

Clothing & Lifestyle company with a twist of darkness, channeling emotional power and raw energy into every thread.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

51K reviews

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Rated 5 out of 5 stars

I love Killstar

I love Killstar, I have 7 handbags, 1 spooky travel case and a fabulous collection of Kreeptures. Everyone of my items is of exceptional quality and just beautiful. The bags are stunning and each one is unique. Will always buy from killstar ❤️

February 17, 2026
Rated 1 out of 5 stars

I had a terrible experience a few years…

I had a terrible experience a few years ago with a purchase from Killstar. I ordered a dress, and a different item arrived. When I pointed it out to customer service, they calmly told me I should send the wrong item back at MY expense, and they'd send the correct one. That's a first! You make the mistake, and I pay? No way!

Despite the bad experience, I tried to give them another chance, and it was a disappointment again. The fabrics and stitching are subpar. I bought vegan leather boots that I took out of the closet recently, and disaster struck! The poor-quality material crumbled, ruining my tights and making a mess.

I talked to friends who shop at Killstar, and they said the same thing: high prices, low quality, and no customer support. For me, that's the end of Killstar.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely cannot sing Killstar's praises enough

You know when you find something that makes your hopes and dreams come true? Something you never thought existed? That you now absolutely cannot live without? That's how I feel about my Assassin's hoodie and Last Quarter cardigan. Thank you Killstar for incredible products, and great prices <3

February 16, 2026
Rated 5 out of 5 stars

Killstar obsessed

Killstar obsessed, always fantastic items, fab deals with honest reductions, highly recommend for a dark lifestyle

February 17, 2026
Rated 5 out of 5 stars

Killstar has some really beautiful…

Killstar has some really beautiful gothic designs and I love the aesthetic of the brand. Their clothes and accessories fit well with alternative fashion styles and they often release interesting collections. Sometimes the quality can vary depending on the item, but overall it’s a fun brand if you enjoy dark or witchy fashion.

February 1, 2026
Unprompted review
Rated 3 out of 5 stars

Gutted that the sizes are way off

Gutted that the sizes are completely off. I love the variety and alternative styles but tried on 5 shirts all my usual size that I would get from Disturbia. I would have to size up to an XXL and im not even confident that would fit. To spend over £100 and not get free returns is also disappointing. No printer at home so also had to trek to a library just to be able to send the borrowers shirts back. First and last killstar order.

February 12, 2026

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