kiltandkilts.com Reviews 14

TrustScore 4 out of 5

4.2

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Company details

  1. Kilt Shop and Hire

Written by the company

Home of Custom-made Kilts Specializing in custom-made kilts and kilt outfits, we seamlessly blend tradition with modern elegance. From formal events to cultural celebrations, our meticulously crafted kilts ensure you stand out. Providing More than 400 family Tartans on KiltandKilts.com. Enjoy worldwide shipping, delivering your order within 2 to 3 weeks. Our 24/7 customer service team provides personalized assistance. At KiltandKilts.com, customer satisfaction is paramount. We guarantee a seamless experience, from personalized assistance to fast delivery. Our return and exchange service ensures hassle-free transactions. Elevate your wardrobe with the finest kilts and kilt outfits, tailored just for you. Experience the luxury of KiltandKilts.com today.


Contact info

4.2

Great

TrustScore 4 out of 5

14 reviews

5-star
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Rated 5 out of 5 stars

Great customer service and products

Great quality, excellent price. The customer service was also excellent. My husband wears a wide shoe, yet we hoped these would fit in a non-wide shoe. We received our refund and excellent communication with customer service. We plan to shop here again. Thank you for the top-notch experience.

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality especially the…

Excellent quality especially the customer service. I was afraid about the return and exchange incase of any mistake but got the best customer service ever.

January 3, 2024
Unprompted review
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Reply from kiltandkilts.com

Thank you very much Smith for your kind words

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service! The jacket and vest purchased was made in Pakistan, probably at some child labor sweat shop was poorly made, also made in the wrong color than requested and didn't fit at all! After multiple emails to the seller with no reply ....ended up having to cancel the charge on my card
Highly suggest looking elsewhere.

January 10, 2024
Unprompted review
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Rated 5 out of 5 stars

The kilt I ordered is excellent quality…

The kilt I ordered is excellent quality - both the fabric and the workmanship. It is fantastic. It is too small (my fault), so I'm hoping they will allow me to exchange it. -Bonnie

May 10, 2024
Unprompted review
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Reply from kiltandkilts.com

Thank you for your compliments. Unfortunately we do not resell the products so the custom made products become useless for us . But we will accommodate you and give you better offer than exchange.

Rated 5 out of 5 stars

Kilt fit great and looks great

Kilt fit great and looks great! It arrived within 2 weeks of ordering and the accessories that I ordered were all spot on.

March 26, 2024
Unprompted review
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Reply from kiltandkilts.com

Thank you Rick for your appreciation

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Rated 3 out of 5 stars

The kilt looked and felt great on me…

The kilt looked and felt great on me when it stayed on. Therein lies the rub; a broken button kept popping open which made it impossible for the kilt to stay on me! You very graciously refunded my money and I appreciate that! I would have rated 5 stars if not for the button issue.

March 27, 2024
Unprompted review
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Reply from kiltandkilts.com

Thanks for your honest review.We will try to send extra buttons in future

Rated 4 out of 5 stars

Great experience!

The kilt and accessories are high quality, shipping time was great, the customer service response times and help are also greatly appreciated. The only thing keeping this from 5 stars is that the jacket and vest are described as tweed, but they are not tweed and that a button (which was different than in the picture) came off during dry cleaning and now I have to replace all the buttons as they do not sell individual buttons if this happens.

January 15, 2024
Unprompted review
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Reply from kiltandkilts.com

Thanks for your honest review. We will try to send extra buttons with packeges

Rated 3 out of 5 stars

The experience overall was nice.

The kilt itself, the vest and jacket were very nicely made. The vest and shirt were too large. The vest had a binder on the rear of it, but it did not work. I did not have time to have these altered. The experience overall was very nice.

November 11, 2023
Unprompted review
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Reply from kiltandkilts.com

Thanks for your kind words.

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