Kiltexperts Reviews 88

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like kilts are well-made, fit perfectly according to provided measurements, and are crafted from excellent materials. Many reviewers also highlight the exceptional delivery service, with products arriving quickly and often ahead of schedule, even for international orders. The overall service is frequently described as outstanding, with the company going above and beyond to ensure customer satisfaction. However, some people were dissatisfied with the quality of certain items, describing them as flimsy or feeling like fancy-dress costumes rather than authentic Highland wear. Additionally, a few customers experienced issues with order tracking and communication, mentioning a lack of updates on shipping status.

What people talk about most

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent craftsmanship, with... See more

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many report fast shipping, with items... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, stating... See more

Service

Reviewers highlight positive aspects of service. Customers are very happy with the quality and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kiltexperts went above and beyond to make our wedding day special. Due to a change in tariffs the first package they sent was being held at customs way beyond the delivery date. With little options... See more

Rated 5 out of 5 stars

My experience was the best I have had with any customer service in my life. I am nearly 50 and have worked in customer service all my life so those are big words. They delivered the product in a tim... See more

Rated 5 out of 5 stars

I was skeptical, as I'd been burned before by online kilt sites. Count me pleasantly surprised! The quality was outstanding for the price, and the service was prompt. I followed the measurement guide... See more

Rated 5 out of 5 stars

I received my kilt promptly, well packaged. Initially I thought I had ordered the wrong size, but after investigating found the adjusting belts and put it on. So comfortable and smart. I have receiv... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A big thank you to Kiltexperts

A big thank you to Kiltexperts. They went above and beyond all my expectations.
I ordered the complete kilt set including shoes and couple of kids kilts and shirts. Prompt delivery.
The kilt came in the 8 yards I had ordered and was an excellent fit. The jacket and shoes didn’t quite fit, but, after sending an email, it was rectified straight away.
All email communication was answered timely.
Would definitely recommend.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Welcome to our clan!

My daughter and her husband found their boy on a state adoption website when he was 14. They were a perfect fit and fell in love with each other. After a year and a half of fostering him, adoption day arrived, May 4th, 2026. We presented him with a clan kilt at the celebration. He was delighted! Kilt Experts made a beautifully crafted MacLachlan kilt in my size specifications and shipped it to me in record time. They helped to make my grandsons important day more than special. It was such a beautiful way of welcoming him into our clan. Thank you Kilt Experts.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Ghillie shirts

I ordered two Ghillie shirts, one black and one cream, from Kilt Experts. The shirts were top notch. They fit perfectly and they're very nice. I definitely would order from them again. 👍👍.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

I like the fact that you get really…

I like the fact that you get really good kilts in a large variety of styles for a very decent sum.

I have 2 different utility kilts and I use them alot.

Do recommend really to anyone who wants a good kilt to a reasonable amount of money.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Scam Buyer beware

I wish I saw these reviews before I ordered. Its been 29 days and no shipment has arrived nor has the shipping status been updated. Says Label created since the 1st. Don't order from this company. You wont get anything other than a run around and excuses.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Experince

If I could give less than 1 star, I would. Ordered..notice it was shipped. 3 weeks it said Label Created, package not received. Contacted company, no help. SHOP showed UPS. Then it shows handed to USPS. Tracking number said no information available. Contact company, was told it was in customs and they gave me a DHL tracking number. Days later, contacted DHL only to be told the package was NOT mine, was addressed to someone else. Finally had to dispute it on my CC to get my money back.

April 17, 2026
Unprompted review
Kiltexperts logo

Reply from Kiltexperts

We’re really sorry to hear about your experience and understand how frustrating this must have been.

Due to the current global situation, flights are sometimes cancelled without prior notice, which can unfortunately impact transit times and tracking updates. While most of our parcels are delivered within the promised timeframe, occasional delays can occur during customs processing or due to logistics disruptions.

In your case, the order was placed on March 20, and the selected shipping method had an estimated delivery timeframe of up to 25 working days, with an expected delivery around April 25. As of today (April 18), the parcel is still within the estimated delivery window.

We did inform you that the shipment was in transit and expected to update it soon. However, we understand that the multiple tracking updates may have caused confusion, and we sincerely apologize for that inconvenience.

We always recommend contacting us before placing an order if a faster delivery is required, so we can suggest the most suitable shipping option.

Your parcel was already dispatched and was expected to be delivered shortly. We regret that you chose to open a dispute before the delivery timeframe had completed.

We truly value your feedback and will continue working to improve our communication and shipping transparency.

Rated 5 out of 5 stars

I needed to get a lighter weight Kilt…

I needed to get a lighter weight Kilt having already bought a heavier one from Kilt Experts. I was amazed how quickly it arrived and the quality was great. If you are looking for a reasonably priced Kilt then don't look any further, these Guys are great.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Argyle Jacket and Kilt

Both items arrived today, both fit perfectly and better quality than I expected, very happy with both. My one complaint is lack of communication, it would have been nice to know that my order had been shipped, but otherwise I am more than happy with the experience, thank you Kilt Experts!

December 15, 2025
Unprompted review

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