kimi.com Reviews 18

Awful limits, refuse limits even after asking 2-3 hours after buying a monthly plan.

This is my #1 AI to use. It just does what its asked and it codes easily. If there would be a problem is the limit but theres nothing to be done about that. And the agent sometimes does too much than asked. Which could be good, but it may not be for some people. It is a fast AI and its really advanced for any use. Best and favorite AI in my opinion.

very bad big wrose than before that very small usage only i ask two or three time they limit usage very bad

Complete dog shit.
Is a cheap ripoff of Claude AI and direct distil. You can query it yourself. It will very often glitch out thinking it's Claude. But it's even worse.

It openly lies, then blames you after you catch it.

Out of many models for general use & coding I've used, Kimi is the worst one yet. They claim to outperform many flagship models on the "trust me bro" benchmarks, however their latest flagship model can't even outperform models like GPT 3.5. Their support is also unhelpful and take too long to respond.

I have got their 19$ starter subscription for coding as they have customer open AI compatibility. As they support their coding CLI, Calude Code, Roo code, IntelliJ plugin etc so it is safe to assume they should work with any custom openAI compatible API endpoints, that respect their subscription limit(Not charging me by token input output). They even don't have a free trial to test everything out!

So I decided to buy and give it a try. And you know what, they locked it and insisted me to buy credit, or use the endpoint in claude code, Roo code.

That's totally understandable. As I don't want to use claude code or anything they mentioned, I simply asked refund. They refused it with AI generated response, and here's what I write and how they respond:

My message "

I cannot use a custom OpenAI endpoint with my account limit without paying for the token. I don't want to use token-based pricing, as your platform is locked down. I demand a full refund, as I haven't even used your service for a day

"

They replied "

Dear User
We sincerely apologize for the unpleasant experience you have encountered. Currently, Kimi has an upper limit of 3 conversations within 1 hour and a limit of 200,000 characters per conversation. These restrictions are designed to ensure system stability and provide a consistent user experience for all users. This is not within the scope of Kimi's membership benefits and we are unable to process a refund for you. We sincerely apologize for any inconvenience caused and we hope you can understand.
Best regards,
Kimi

"

What is that! It completely ignored me. Avoid this scamming site at any cost! Simple scammer. I haven't even used their service for a hour.

Update: The company is saying "Thank you for reaching out. At this time, unless explicitly required by applicable law or stated otherwise in Terms of Service, all payments are final and non-refundable.
We’re very sorry, but this situation is not eligible for a refund, so we’re unable to process it for you.
Thank you for your understanding, and we apologize for any inconvenience caused."

That confirms their scammy behavior. Avoid this website at any cost, and thankfully, I have contacted their payment provider called Link, they understand the situation and issued a refund. I would rate 0 star if I could.

The slideshow presentations have top quality, although in Greek there were some issues with the translations.

The biggest problem with Kimi , is that after the Kimi AI creates our presentations, we should be allowed to CONTINUE the conversation and ASK for changes!
Otherwise what is the point here?
This is why I paid the subscription. So fix it, so that the converstation can continue and that we can ask as many revised versions as we want.

Edit: June 7th 2026: WHY Kimi.com main page has Chinese as default language?
And WHY do I have to login with my phone number now instead of email?
Who told you that I subscribed, only to have a mobile phone login? When I subscribed, I did it with my email.

This is outrageous. You had a good product and you FAILED in all aspects.

i have a running subscription, account registered via non-gmail account. they changed login to gmail account only, which means i can't log in nor can i cancel my subscription.

crazy to see this level of scamming from a platform acting this "professional".

Please don't use KIMI Ai , they're just a scammer, don't use you credit card. if you subscribe just for one month, they will renew your subscription automatically. And if you ask them to remove your subscription, they will send you a fake link without any unsubscription bouton

This was a terrible experience.
I was hit with a membership charge that I consider unfair and improper. The billing terms were not clear, the cancellation process was a mess, and support was no help at all. Once they take your money, getting a real solution feels like pulling teeth.
From my experience, this platform has serious billing issues and cannot be trusted with paid memberships. If a company can’t be transparent about charges, can’t make cancellation simple, and can’t provide real customer support, it shouldn’t be taking people’s money in the first place.
I don’t recommend it at all.

They are scammer be carful i try many time to cancel the subscription but i can because they hide the cancel button

kimi is a great website creator, for my college project though i had to cycle through the first free 3 attempts on my mail, i logged in with my phone number and was able to complete it in 2, it may not be perfect for large scale professoinal websites, but if you want to create something niche, it's an awesome website, you just need the right prompts so that it goes smoothly

Stole my money, i cancelled before my trial ended, and i got charged 1.5 months later? I forwarded the charge attempts 3 times, 10 days later the support bot replies with steps how to cancel.. my non existence subscription. I followed the steps and what do you know, no cancel button, just history of a charge, and im on free tier?

I had an initial positive experience with Kimi. This persuaded me to try out their professional plan for $20/mo. Unfortunately, I found that their AI was not competitive for my purposes with the better-known alternatives.

That would be OK. I would give them three, maybe even four stars if that were the end of the story.

The end of the story is that, like too many scumbag organizations nowadays, they repeatedly confirmed that I had cancelled my membership and that I would not be charged anymore - and then they went ahead and charged me anyway.

Or at least they tried to. I saw them coming - I used an account that I was able to defund before the next billing cycle. But they weren't quitters. They kept trying and trying to charge me despite cancellation.

My advice: never, never trust Kimi.

I would like to share honest feedback about your platform.

Your platform has potential, but honestly it needs a lot of improvements. Since morning I have been trying to build a complete website with backend using your AI, but it still could not generate a working solution.

The AI responses are inconsistent and not practical for real development tasks. For developers who want to build full platforms (frontend + backend), the current system is not reliable.

Because of this, it resulted in a waste of both time and money for me.

I strongly suggest improving:

• Backend code generation
• Full-stack project structure
• Error handling in generated code
• Ability to generate complete working projects

Right now it feels more like a demo tool rather than a platform ready for real development.

I hope you seriously improve the system because the idea behind the platform is good.

BAD SUPPORT.

I made wrong buy, and asked for refund. They don't help. Every reasonable software provider always gived me refund.

Very good AI but the usage limits are tight and you can't edit any of the powerpoints it makes, you need to export to powerpoint and continue from there