Willow & Wick Reviews 11

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Candle Store

Written by the company

Welcome Willow & Wick is a small business which has developed from a hobby. We are hoping to grow the business into different areas from wax melts, wax burners, candles, diffusers, room sprays, Body care products. Of course this cannot be achieved without your support and every sale is very important to us.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made a delightful present

We bought a soap as a present and were delighted with it. The quality and attention to detail was excellent: the soap itself was lovely, and the packaging made it very presentable.
We will certainly buy more of their products to use as presents.

October 28, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Illuminate Your Space with Willow and Wick

I recently purchased a beautiful scented candle and some handmade soaps from Willow and Wick, and I am absolutely delighted! The candle has a gorgeous fragrance that fills my home with a warm and inviting ambiance. The scent is subtle yet noticeable, and I love how it creates a cozy atmosphere.

The handmade soaps are also amazing! They are so gentle on my skin, and the fragrances are incredible. I love how each soap is carefully crafted with natural ingredients that leave my skin feeling soft and nourished.

Overall, I am thoroughly impressed with the quality and attention to detail that Willow and Wick brings to their products. The packaging is also beautiful and makes for a lovely presentation. I highly recommend checking out their products - you won't be disappointed!

I am already planning my next purchase, and I'm excited to see what new autumn-inspired candles they have in store. The seasonal scents are always a highlight for me, and I know I will love whatever they come up with. Thanks, Willow and Wick, for creating such wonderful products - I will be a repeat customer for sure! 5 stars isn't enough - I'd give it 10 stars if I could!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Sleeping better!!

I asked the lady to make me a lavender defuser for my bedroom, which she did and it’s lovely! My bedroom is now a relaxing place. I have also purchased the sleep spray/mist, at first I wasn’t sure of the smell but I was away last week and sleeping on a blow up bed, and to my surprise I actually slept really well which I never do usually do. I would highly recommend these products and this company. I found the whole experience great!

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, fantastic costume service.The candles 🕯 smell beautiful my house smells gorgeous. As I have pets, so I'm always concerned when people come over that my house smells nice. I'm not worried about animal smells anymore. The candles are lovely to burn @ any time during the day or when I'm relaxing in the evening with a glass of wine.
I will diffently recommend to all my friends.

August 27, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good Quality Gifts

Ordered a couple of teachers gift sets after using the candles and wax melts myself. All the products are very high quality and the fragrances are long lasting and varied. Will definitely buy again.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely products

Lovely products, Beautifully presented! Great as presents or just to enjoy on a quiet evening. Handmade by a lovely lady. Excellent customer service. I am a very happy customer and would definitely recommend this website to my friends. ❤️

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE these products

LOVE LOVE LOVE these products! They burn well and smell absolutely gorgeous. This small business I wouldn’t hesitate to recommend, when I asked for help to decide on a smell for a gift candle, the customer service was really good. Thank you for your service

July 15, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommend

I have tried the wax melts, serenity room spray , pomegranate noir candle and a rhubarb and elderflower diffuser all have been beautiful and high scented, I have made a few purchases over a period of time and have been happy with products as well as the customer service

September 27, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look