Kindlytoys Reviews 

394
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the product quality, describing items as beautifully crafted, sturdy, and nice, often exceeding expectations and proving to be excellent learning tools that children love. Customers also found the ordering process easy and praised the prompt and timely delivery of their purchases. However, some customers were dissatisfied with significant delivery issues, including items not arriving, being lost in transit, or experiencing considerable delays despite early ordering. There were also concerns about product quality, with some receiving incorrect or damaged items, or finding products not matching descriptions, such as misleading origin claims or issues with paint and material sturdiness.

What people talk about most

Product

Users describe ambiguous interactions with product, with some reviewers praising the products as very nice,... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant frustration over... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products as very... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers praising quick and timely deliveries,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... See more

Rated 3 out of 5 stars

Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either

Rated 3 out of 5 stars

I really wish you had not changed the size of your product; I understand that material costs have gone up, however I would have understood and paid more, now the one I bought in the past looks awkward... See more

Rated 2 out of 5 stars

I have ordered many ornaments and been happy. This time around tgere was a mistake where i was given the "our 1st christmas" house instead of "merry christmas". I have emailed and called but havent he... See more


Company details

  1. #22 of 23 best companies in Children's Toys Store

Written by the company

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.


Contact info

3.2

Average

TrustScore 3 out of 5

394 reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(394)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect piggy Bank

Ordered a piggy bank for my godson with his name on it . I didn’t receive an email about my tracking information but I emailed the company and they replied very quickly with the information. Shipping was fast and the product is nice and sturdy . It was exactly what I wanted.

December 29, 2023
Unprompted review
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Rated 5 out of 5 stars

I love my son’s board

I love my son’s board! It turned out perfect. He’s only 8 months and loves to play with it already. I love that it’s a toy he will use for many years. I also love that it’s working on his fine motor skills. We received it within a timely manner, just in time for Christmas. When I reached out to customer service they quickly responded to me. Great company! Will definitely order from them again.

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered for my daughter and she loves…

I ordered for my daughter and she loves it! The quality is excellent and shipping is amazing! I ordered way after the Christmas deadline but it arrived just right before Christmas! Amazing!!! I do plan to order more stuff in the future!

December 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Unique Quality Items

This company has become one of my favorite places to order from. I am very happy with the items I ordered. The items were unique and made with quality. Thank you!

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great colors and quality!

I love our puzzle and piggy bank we received. It took maybe slightly longer than I expected, but the quality is super good! The colors are vibrant and fun for my one year old!

December 13, 2023
Unprompted review
Rated 3 out of 5 stars

Cheaply made

The busy board I recieved is okay. Honestly not $50 worthy in my opinion. The balls seem like a choking hazard, some of my accessories wernt screwed in all the way and they seem very cheap.

January 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Very happy

Very happy with the to-do lists and busy board I ordered as Christmas presents. Everything as described and smooth delivery.

November 12, 2023
Unprompted review
Rated 3 out of 5 stars

Customer service was excellent

Customer service was excellent.
Speedy response to issue and sent a replacement free of charge.
My issue is with quality of materials. Piggy bank gets sent with instructions for assembly. Very cute, very aesthetically pleasing item.
Extremely fragile and cracked/broke in multiple places when trying to put it together. I was incredibly gentle in attempting to put these piggy banks together and still cracked wood in several places.

December 4, 2023
Rated 5 out of 5 stars

Busy Board

I recently purchased a busy board from this company and I’m beyond happy with my purchase. The quality is excellent and my child loves playing with it. I also enjoyed all the personalization options.

January 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Busy Boards

I ordered three busy boards for my granddaughters. Excellent quality and they shipped out quickly. Excellent customer service as well, they responded very quickly when I reached out.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

2 pink 1 blue FIRST Christmas ornament

Ordered three adorable personalized ornaments in October 2023.
Two items were correct, one was not
I have yet to receive corrected version
First response was acknowledgement of error and remake.
Still no product
At one point, (after MUCH communication) my request was remake and refund (14.99). I was told NO and to choose one option
I chose remake (First Christmas ornament)
Still no product
Extremely slow at email communication response

October 25, 2023
Unprompted review
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Rated 5 out of 5 stars

I am a mother

I am a mother, I am an aunt, I am a grandmother, and I am a sister… somehow all these women one way or another are involved in my life as my sister and the mother, grandmother or whatever to all who receive my gifts. Whenever I have to give a gift, I always go to kindly toys to see what I can buy that is special, different and provides a true meaning to my gift. I bought these piggy banks for my grandchildren, my nieces and nephews children … so that I could put a few quarters in each bank while at the same time giving the parents money to put in the child’s college funds if they go to college and if they don’t and they go to a trade school let it go there instead but if they don’t do that either and they need a new car when they’re grown, let it go there … My point is these Darling, little piggy banks, provide the child, the understanding of every penny counts. Saving and dreaming is worth more than any multicolored plastic toy out there which by the way, they will throw away within about 10 days with pure disinterest. I love love love everything I’ve ever purchased , my grandkids spell their name every day with their little name plats which sit in their bathrooms as they learn to brush their teeth … they know which side of the sink belongs to them because of their little name tags. I highly encourage anybody who’s looking for something different to look for these types of gifts. Heads up and it’s a large heads up because they’re handmade and they don’t come from a toy factory here in the USA - order early or your gift will not arrive on time! so far not a single gift I’ve ever ordered has arrived on time . But you know what they say the best gifts are the ones that come when you least expect them and my case, LOL that would be late. 😂😂😂
Kindly toys please, please keep inventing new things for children as they grow through time I will always be a customer… Absolutely love worship and adore everything you do

January 1, 2024
Unprompted review
Rated 4 out of 5 stars

The quality of product is excellent

The quality of product is excellent! And so cute! I gave 4 instead of 5 stars because I didn’t receive any communication about shipping, so I had no idea when my product was going to arrive (a little frustrating since it was a Christmas gift). When I would look up the order number, it said my order did not exist. But then it came!

November 30, 2023
Unprompted review

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