In most respects a okay online casino but shocking is the withdrawal times iv had to wait a week for one and put this down to being my first withdrawal but second took just as long dont use if you don... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
System locked up on game. Cannot access any games at all and have credit I cannot use No answer on customer support chat. Just virtual assistant that does notthing
Pure scam. Put £20 in, won £50. Was instantly paid £10, other £40 is still waiting for other a month, been asked to provide loads of banking information to prove my original deposit, despite doing tha... See more
Company replied
Absolutely disgusting won €1500 sent all documents all was approved yet my payout Is apparently stuck in a que that I have to just be patient for 7 days later.... Looking at these other reviews I g... See more
Company replied
Company details
Written by the company
King Casino is a fully licensed and regulated online casino, operating under the strict guidelines of the UK Gambling Commission. This means that we meet the highest industry standards for security, fairness, and responsible gaming, giving our players complete confidence when they play with us. We take fairness seriously, ensuring that all our games are regularly tested and independently audited, so you can trust that every spin, deal, and bet is completely random and transparent. Whether you prefer slots, table games, or live casino experiences, you'll find a huge selection of top-quality games from the industry's most trusted providers. At King Casino, we also put player safety first. Our platform is designed with advanced security measures to protect your personal and financial information, and we are fully committed to responsible gambling. We offer a range of tools to help players stay in control, including deposit limits, time-outs, and self-exclusion options. Whether you're a casual player or a seasoned gamer, King Casino delivers a premium online gaming experience with fair play, security, and transparency at its core.
Contact info
Walker Road, NE6 2HL, Newcastle Upon Tyne, United Kingdom
- support@kingcasino.com
- kingcasino.com
1.8
Poor
404 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 2 weeks
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Would give 0 stars if I could
Would give 0 stars if I could. WORST SITE EVER!!!! I fully understand you don’t always win but nearly £600+ deposited and NOT ONE BONUS is an absolute joke! How much do you have to spend to even get anything??? Even the line hits NOTHING!!! 40p on a £2 spin is ridiculous. Avoid at all costs.
July 14, 2024
Unprompted review
Reply from King Casino
Hi Rebecca
We're sorry to hear you had a negative experience with us. We know a losing session can be frustrating. Unfortunately, all outcomes are based entirely on luck. Chances of winning are not impacted by the amount of spins or money deposited.
If you have any further questions, feel free to get in touch with us at support@kingcasino.com
I’ve withdrawn money on the 27/6
I’ve withdrawn money on the 27/6, which is exactly a week ago and it’s still pending, and worst of all they don’t even reply to me anymore on the live chat.
This is absurd please gambling commission look into this.
1 week and now they are even ignoring me.
It’s utterly disgusting.
They are hiding and there is no way of getting in touch with them
June 27, 2024
Unprompted review
Don't waste your time on taking the…
Don't waste your time on taking the bonus when signing up unless you win over 3000 you're getting nothing.gamea are okay will review again once my pending withdrawal comes through.
June 27, 2024
Unprompted review
Reply from King Casino
Hi Ryan
I can see your withdrawal was processed successfully the following morning. We hope you come back and play with us again.
Wow - Biggest Scamming site out there.
Wow. They like to take your money but if you win anything then it’s a nightmare to withdraw. Keeps asking for the same documentation even though it’s been uploaded say a week ago. Deposit fine. Withdrawal is a no no. Complaint don’t get raised or acknowledged. Avoid as all cost. Try the following. BWIN. LADBOOKES. PARTYPOKER. JACKPOTJOY. AND MANY MORE JUST MOT THESE GUYS.
Gambling Commission - Please look into this. I am not the only one facing these issues.
June 25, 2024
Unprompted review
hi im known as the major on all casino…
hi im known as the major on all casino sites been i have over 2000 views i recomend people to play on trusted casinos bet 365 mrQ betvictor netbet thegrovsnor videoslots 32red and many more i would just like to say that i signed up to kingcasino and not bad site good selection of games nice layout and quick withdrawals if you have any issue with any of the casinos above or others dont hesitate to find me here and i will see if i can resolve the problem with the casino as i have done for many people in the past KINGCASINO is worth ago best regards.
June 19, 2024
Unprompted review
Reply from King Casino
Hi Harrison
Thank you so much for the glowing review! We very much appreciate the positive feedback. We hope you come back and play with us again in future.
Total rip off
Total rip off. Money not gambled taken from my account. Reported to customer services who couldn't care less. Too much choice available to be bothered. Go anywhere but here. They are 666casino as well. Avoid both. Jackpot joy much better.
June 12, 2024
Unprompted review
Very poor games contstant errors and…
Very poor games contstant errors and kicking you out the games. After £100 deposit I had my biggest win £4.20. Not a single bonus landed. Absolute scam. Self exclusion for 5 years. Boycott avoid close them down.
May 22, 2024
Unprompted review
Reply from King Casino
Hi Darren
Sorry to hear you haven't had fun on site. Our game results are generated by Random Number Generator software, which is tested by third-party compliance regulator, iTech Labs and used by the most heavily regulated gambling platforms around the world. This means that game outcomes are generated randomly and only ever based on luck.
If you have any further questions please reach out to us at support@kingcasino.com
Unfortunately I can’t give this a zero…
Unfortunately I can’t give this a zero rating, if I could I would I submitted a withdrawal on the 23rd of may and still not reached my account. The customer service team are very polite and professional however it’s like a dirty little secret that can’t be talked about when asking for my money
May 23, 2024
Unprompted review
Very bad platform they only send you…
Very bad platform they only send you bonuses once you’ve reached your deposit limit therefore you can’t redeem them.
Rude customer services
June 1, 2024
Unprompted review
Reply from King Casino
Hi Jason
Sorry to hear you had a negative experience with us. We go to great lengths to ensure playtime is fun and fair. Which means sometimes we have to impose limits. We hope you have more fun, should you play with us again.
They don’t process your withdrawl you…
They don’t process your withdrawl you go to live chat and explain your circumstances and they ban your account and don’t let you know anything it was for €1350
May 29, 2024
Unprompted review
Reply from King Casino
Hi Conor
We're sorry to hear you had a negative experience with us. If this issue has still not been resolved, please get in touch with us at support@kingcasino.com
Great payouts - but....
Will change review if things are amended.
Have withdrawn £1500 in profit from the site and all has been great with cashouts being in my bank next day - until needing to speak to someone regarding what additional documentation is required. Chat timed out 3 times with no solution and now my account it disabled. Once this has been resolved I will change my review but until this I have had no issues at all for weeks!
May 29, 2024
Unprompted review
They took £500 from my balance and…
They took £500 from my balance and never replaced it. I queried the missing £500 for weeks and they fobbed me off. Do not use under any circumstance!
May 14, 2024
Unprompted review
Avoid at all costs
Avoid at all costs. Money never uploaded to my account. They refused to return to my account( i never even made a bet) they didnt know where the moneny went and refused to help. Literally a comolete scam. I have no idea how these places are legal
May 18, 2024
Unprompted review
Reply from King Casino
Hi Ollie
Thanks for taking the time to leave us a review We're sorry for the inconvenience, funds should be visible in your account. If you have any further issues please don't hesitate to contact us at support@kingcasino.com
Brill site better than others and fast…
Brill site better than others and fast payout stewie24
May 4, 2024
Unprompted review
Reply from King Casino
Hi STUART
Thank you for leaving us a positive review. We're glad to hear you had a quick and easy payout. We hope its the first of many!
Really good and one of the best
Really good and one of the best
Danbut1410
April 29, 2024
Unprompted review
Reply from King Casino
Hi Daniel
Thanks so much for taking the time to leave us a review. We greatly appreciate the positive feedback. Play on!
All round satisfactory site and a good…
All round satisfactory site and a good choice of games. The bonuses are not bad but I think that the 35X wagering on winnings from some bonuses is a bit excessive. Eastybaby.
April 28, 2024
Unprompted review
Reply from King Casino
Hi Mark
Thanks for taking the time to leave us a review. We love the feedback and appreciate your honesty. We hope you come back and play with us again.
fairly average casino win some lose…
fairly average casino win some lose some Ziggvr :)
April 27, 2024
Unprompted review
Reply from King Casino
Thanks for leaving us a positive review. We wish you many more wins in the future. Good luck!
Brilliant very fast very fair pay…
Brilliant very fast very fair pay withdrawal
April 26, 2024
Unprompted review
Reply from King Casino
Hi Sara
Thanks for taking the time to leave us a positive review. We're delighted to hear you've had a fast and fun experience with us.
Reply from King Casino
Hi Jon
Thanks for leaving us a positive review. We hope this great experience was the first of many.
Reply from King Casino
Hi Neil
We greatly appreciate you taking the time to leave us a positive review. Thrilled to hear you're happy with our selection of games. We hope you come back and play with us again.
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