King Crab Reviews 

157
•
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Arrived when ordered. Frozen fish solid and fresh fish nicely chilled, in separate boxes. All of excellent quality and much cheaper than the supermarket without the nasty fishy smell you get at their... See more

Rated 5 out of 5 stars

My order arrived promptly & very well packed. Fresh fish was still chilled by the included ice pack & the frozen had dry ice packs added & remained solid. Fresh kipper was large & nicely smoked... See more

Company replied

Rated 1 out of 5 stars

Wish I’d have read the reviews before ordering my two seafood boils. One arrived in perfect condition whereas the second one looked as though it had been put together with all the bits they couldn’t s... See more

Rated 1 out of 5 stars

Be prepared to potentially receive frozen food that may have been previously sold, gone through multiple delivery attempts, and spent some time in someone's fridge. From their responses to negative re... See more

Company details

  1. Seafood Wholesaler

Information provided by various external sources

King crab and other fresh and frozen shellfish available for delivery overnight or collect from our fish dock shop. Fresh seafood and shellfish supplied to restaurants, caterers and pubs as well as the general public. Order online and collect and pay f...


Contact info

2.8

Average

TrustScore 3 out of 5

157 reviews

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No recent history of asking for reviews

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2.8

All reviews

(157)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

It doesn't get any better....

Excellent service and fabulous product makes for a great shopping experience

February 11, 2022
Unprompted review
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Reply from King Crab

Hi Peter
Thank you for your 5* review and for your continued custom, we are happy that you are happy :)

Kind Regards

All the team at King Crab/Premier Seafoods.


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Rated 5 out of 5 stars

Well done, King Crab!

We have been searching for an online supplier of best quality seafood for over a year. Every supplier we have looked at so far has not been able to satisfy our requirements for a wide range of wild (not farmed) fish and shellfish. Our first delivery from King Crab arrived today, on time, carefully packed and in perfect condition. The quality is superb. Your customer service is great too, very friendly and helpful. So glad we found you!

February 2, 2022
Unprompted review
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Reply from King Crab

Hi Ali

Thank you for your 5* review and for your lovely comments. We are extremely happy you have found a supplier in ourselves that you are finally happy with and we will do our upmost to continue to keep you happy :)

Kind Regards

All the team at King Crab/Premier Seafoods.


Rated 5 out of 5 stars

I can’t fault this company- my order…

I can’t fault this company- my order arrived exactly when they said it would, beautifully packed and so fresh. The customer service is excellent- I thoroughly recommend them.

January 27, 2022
Unprompted review
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Reply from King Crab

Hi Sarah

Thank you for your 5* review and your lovely words, please do let us know how your lemon sole veronique turns out we would love to see the results :)

Kind Regards

All the team at King Crab/Premier Seafoods.


Rated 5 out of 5 stars

Fresh Halibut

Just had fresh hake and halibut delivered yesterday and as always the service was first class. Cooked some of the halibut last night to the recipe from J Sheeky's book and the quality of the halibut was stunning. Fine dining on a Tuesday night in January - what's not to like :-)

January 26, 2022
Unprompted review
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Reply from King Crab

Hi Paul

Thank you for your 5* review, maybe next time you fine dine on a Tuesday why not email us some pictures over and the recipe, we may well try this. Glad you are happy with our service we aim to please :)

Kind Regards

All the team at King Crab/Premier Seafoods.


Rated 5 out of 5 stars

Superb quality fish

Superb quality fish ! Wonderful helpful and efficient service !
I have had several deliveries from King Crab, each has contained beautiful firm fresh fish (or frozen). Lovely quality.
My most recent order, requesting special filleting, was carried out so quickly and perfectly, thanks especially to Vanessa for understanding and communicating so well.
A first class source for fresh and frozen fish. Many thanks.

January 23, 2022
Unprompted review
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Reply from King Crab

Hi Patricia

Thank you for your kind words and for your valuable feedback, we aim to keep each and every customer happy and we look forward to supplying you with more delicious seafood in the future.

Kind Regards

All the team at King Crab/Premier Seafoods.

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Rated 5 out of 5 stars

Top Service!!

Called King Crab to buy some snails. Vanessa takes the call and says I have missed the cut off time but...order ASAP and she would try to fulfil the order. Filled out the order form and shortly afterwards a cheery Vanessa is on the phone to say its been packed and DPD will deliver the next day. The parcel arrived in perfect condition. Love the CAN DO attitude. Many, many thanks!!

January 22, 2022
Unprompted review
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Reply from King Crab

Hi Jonathan

Thank you for your 5* review, we try our best to go above and beyond to help in every way we can with each and every customer :)

Kind Regards

All the team at King Crab/Premier Seafoods.

Rated 5 out of 5 stars

Solid Customer Service (and great food!)

I recently put my 8th order in at King Crab, except this time I ordered a week ahead of the date I wanted by mistake.

After noticing my error a few days later, all it took was one email explaining my situation and I received a response straight away from my savior Vanessa.

They were very friendly and quickly changed the delivery date so I would get my order before the weekend (with only 24hours notice!) and essentially saved my Sunday dinner.

I have previously done a review on the quality of food which is... beyond amazing... and now I can add extremely good customer support to the list of reasons why King Crab is the only place I go when I need my seafood.

Thanks Vanessa! :-)

December 11, 2021
Unprompted review
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Reply from King Crab

Hi C.Wilson

This is amazing. Thank you so much for your detailed review. We really appreciate your time taken to write it, and we really appreciate your lovely words it means a lot, thank you for your continued custom and have a wonderful Christmas :)

Kind Regards

All the team at King Crab/Premier Seafoods.


Rated 5 out of 5 stars

Excellent produce, awesome service.

We buy all our seafood from King Crab. It's always excellent. We recently had a delivery issue due to FedEx messing up the shipping. Vanessa at KC has been fantastic at sorting out the mess and communication was excellent all the way through. Looking forward to fresh Whitby crab for supper tonight.

December 7, 2021
Unprompted review
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Reply from King Crab

Hi Patrick

Thank you for your lovely review and for taking the time to write this, we wish you a wonderful Christmas and we look forward to your continued custom.

Kind regards

All the team at King Crab/Premier Seafoods.

Rated 5 out of 5 stars

Excellent service and quality seafood…

Excellent service and quality seafood all the time. I go to King Crab for all my crab meat. Great prices and fantastic service. Thanks once again, I'll be back for more ;-)

November 26, 2021
Unprompted review
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Reply from King Crab

Hi Dennis

Thank you for your 5* review we are happy you are happy and we look forward to your continued custom :)

Kind Regards

All the team at King Crab/Premier Seafoods.

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Rated 5 out of 5 stars

Quality fanatics are catered for here.

I’ve used King Crab several times over the years when I’m looking for something out of the ordinary and of superior quality. Never been disappointed and their special offers are extremely good value too. Deliveries are prompt and the packaging and ice packs mean the fish is still deep frozen in good condition. Can’t recommend highly enough!

November 2, 2021
Unprompted review
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Reply from King Crab

Hi Douglas

Thank you for your 5* review and your recommendation, We value all customer feedback and it makes us happy that you are happy, long may we continue to supply you with our beautiful seafood :)

Kind Regards

King Crab/Premier Seafoods

Rated 5 out of 5 stars

Great value, great service

I have ordered from KC numerous times over the last couple of years. Their service is excellent as is the quality of their products. There's some real high end stuff for special occasions but also everyday value products. Their smoked salmon is cheaper than the supermarket and so much better!

October 12, 2021
Unprompted review
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Reply from King Crab

Hi Sam

Thank you for your 5* review and positive feedback. We value all customer feedback and it makes us happy that you are happy, long may we continue to supply you with our beautiful seafood :)

Kind Regards

King Crab/Premier Seafoods


Rated 5 out of 5 stars

Simply the best

Consistently great value and great quality. Vanessa is always super-helpful and timely with order queries. Orders are very well packed and arrive in perfect condition. No need to look elsewhere for great seafood!

October 8, 2021
Unprompted review
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Reply from King Crab

Hi Martin

Thank you for your 5* review we always aim to please our customers and resolve any problems may they arise, we value your custom and look forward to continuing to supply you with our delicious seafood :)

Kind Regards

King Crab/Premier Seafoods

Rated 5 out of 5 stars

Delivered and well packed as promised

Delivered and well packed as promised. Excellent.

October 7, 2021
Unprompted review
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Reply from King Crab

Hi Choy

Thank you for taking the time to leave this 5* review.

I am thrilled to hear that you are happy with your order and that your items arrived in perfect condition we look forward to supplying you with more beautiful seafood in the future :)

Kind Regards,

King Crab / Premier Seafoods

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Rated 5 out of 5 stars

All round positive experience

I have been buying fresh and frozen food from King Crab for a few years and if you're looking for quality fish then you need look no further. Excellent quality, well packaged and prompt delivery.
Staff are helpful, efficient and friendly. 5*

September 21, 2021
Unprompted review
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Reply from King Crab

Hi Martin

Thank you for your 5* review we are happy you are happy and we look forward to your continued custom :)

Kind Regards

King Crab/Premier Seafoods

Rated 5 out of 5 stars

King Crab Supreme

King Crab , surely the best provider of Seafood & Fish etc in the whole of the U.K. Love em

September 17, 2021
Unprompted review
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Reply from King Crab

Hi John

Thank you for your 5* review and for your lovely comments, ee aim to please in any way we can and we look forward to supplying you with more delicious king crab and seafood in the future :)

Kind Regards,

King Crab / Premier Seafoods

Rated 5 out of 5 stars

Brilliant Service & Fabulous Quality

A big thanks to everyone at King Crab. 1st class service and the quality & freshness of their fish is second to none. Buy with confidence.

September 17, 2021
Unprompted review
King Crab logo

Reply from King Crab

Hi Johnny

Thank you for your 5* review, we love receiving positive feedback from our customers, long may we continue to provide you with the best and freshest seafood around :)

Kind Regards

King Crab / Premier Seafoods

Rated 5 out of 5 stars

Large Fish Order Saltford Bristol

A massive thanks to Vanessa, Mark and the team at King Crab for the excellent service and professionalism in delivering my recent large fish order. The product arrived as stated, well packaged and in top class condition. Totally recommended.

September 16, 2021
Unprompted review
King Crab logo

Reply from King Crab

Hi Robin

Thank you for your 5 review and positive comments, we aim to keep all of our customers as happy customers and look forward to your continued custom and support :)

Kind Regards

King Crab / Premier Seafoods

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Rated 5 out of 5 stars

Fantastic Company!…

I cannot say enough about this great seafood company! They continue to amaze me with their love of their products, the packaging and delivery. Thanks to Vanessa, who is always there to answer my questions and make sure her customers are happy. We can celebrate our anniversary once again with their frozen crab. It has become a tradition, and King Crab makes sure we always have our orders in time. Thank to the whole team!

September 14, 2021
Unprompted review
King Crab logo

Reply from King Crab

Hi Carley

Thank you for taking the time to leave this positive 5* review.

Our customer service team are always happy to help with any queries that may you may have, we wish you a very happy anniversary and look forward to your continued custom and supplying you with more King Crab in the future.

Kind Regards,

King Crab / Premier Seafoods


Rated 5 out of 5 stars

Brilliant service can’t do enough for…

Brilliant service can’t do enough for you . Well recommend for there quality of fish and all products they supply. Oh and you have defo got to try them lovely Tiger Prawns .
Great service

September 14, 2021
Unprompted review
King Crab logo

Reply from King Crab

Hi Garry

Thank you for your 5* review and for taking the time to leave this for us.

We are extremely happy your King Crab experience was a positive one and we look forward to serving you with more delicious tiger prawns in the future.

Kind Regards

King Crab / Premier Seafoods.

Rated 5 out of 5 stars

Friendly and flexible service

Ordered a delivery from these guys and then realised that I wouldn't be in when it arrived. Nobody wants a box of crabs left on the doorstep during the summer, the little buggers are likely to come back from the dead and attack me when I get home from work. A quick email to the orders department and had a nice friendly reply from Vanessa to say that she had changed my delivery times. This is the kind of service and flexibility I look for in online ordering. Thanks so much for saving me from the undead crab attack Vanessa, will look forward to enjoying nice fresh, non-hostile, seafood just a few days later :D

September 13, 2021
Unprompted review
King Crab logo

Reply from King Crab

Hi Mike

Thank you for your 5* review and for taking the time to leave this for us.

This made me chuckle, I trust your crabs never attacked you :)

We are happy your King Crab experience was a positive one and we look forward to serving you with more delicious and very tame crabs in the future.

Kind Regards

King Crab / Premier Seafoods.

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