Kingfisher Insurance Reviews 

622
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff members are exceptionally helpful, polite, and patient when discussing insurance policies and finding the best coverage. Consumers also appreciate the competitive prices and the smooth, straightforward renewal process that makes handling policies completely effortless. Many people emphasize that their account executives provide clear details and remain attentive throughout every single year. However, some people mentioned that they experienced poor service or had their specific requests ignored by the team. A few reviewers also noted frustrations with long-winded procedures or staff members seeming unsure about what they were doing.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as friendly,... See more

Service

People report positive experiences with service, highlighting an easy, straightforward, and professional... See more

Customer service

Customers report positive experiences with customer service, praising staff members for being reliable,... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates, reasonable premium... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a r... See more

Rated 5 out of 5 stars

We were working against a tight deadline but Dan pulled out all the stops for us. Especially appreciated as it was my first time at arranging rally insurance and Dan guided me through the process

Rated 5 out of 5 stars

It was so effortless for me using the same company who took over the roll of finding me the insurance. I have total confidence in Neil with the work he does and gets back to me like promised with the... See more

Rated 5 out of 5 stars

Ollie was extremely helpful, as there was a lot of back and forth with changes. He was completely professional and speedy to respond to my enquiries. Outstanding Service, thank you


Company details

  1. Insurance Broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

622 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(622)

190 reviews in the last 12 months

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Rated 3 out of 5 stars

Another huge cost increase

The cost of this insurance is huge and increases are huge every year without justification when no claims have been made ever by me in the past 30 years !! As far as I am concerned this is a necessary evil to protect against a catastrophe.
Your agent who I spoke to did a brilliant job of talking me through it. She was very knowledgable and able to layout all the details of what I am paying for.

October 9, 2025
Rated 5 out of 5 stars

Top Team

This company works efficiently to establish your insurance needs, and offers good communication throughout the process.

October 4, 2025
Rated 5 out of 5 stars

Very helpful

Very helpful lady rang me and so I was able to talk her through errors which had crept in to the existing policy. She then advised me on the best way to rectify this.

October 7, 2025
Rated 5 out of 5 stars

I save over £20k a year

Been with them for many years and they genuinely listen and have saved me many thousands on my insurance, over £20k a year thanks to Jim who had been my broker for over a decade.

October 3, 2025
Rated 4 out of 5 stars

Good to have automatic renewal

It was good to have time to reconsider the quote before automatic renewal.

Delighted that the actual premium was reduced when it came to the automatic withdrawal from our bank account. Still do not know why this happened but much appreciated.

September 11, 2025

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