After the poor review (read below), Kinkong fitness contacted me and provided me with a prompt refund. I have therefore update my initial one star to three stars. I am awaiting something on backord... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy with this transaction. The communication by Tracy and Henry through the payment process, shipping and pick-up was fantastic. It's always great when you are constantly updated as a buyer... See more
Company replied
Terrible products. Cheap and nasty. And their customer service is horrific. Do not buy from these guys!!
This getting really annoying! we purchased a power rack deluxe package in August which was preordered for September but only got them in November. We understand that with everything is happening, but... See more
Company details
Written by the company
Kingkong Fitness was established late 2019 with extensive experiences in gym and fitness industry. At Kingkong Fitness, our vision is to offer the premium quality products with best value and we love making customers happy.
Contact info
930-940 Taylors Road Dandenong South 3175 Australia, 3175, Dandenong South, Australia
- 03 9841 8834
- sales@kingkongfitness.com.au
- kingkongfitness.com.au
2.1
Poor
76 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Customer service has been helpful and accomodating while TNT delivery has been delayed. Look forward to receiving my package.
December 9, 2020
Advertisement
Reasonable prices and good product
December 9, 2020
What you see is what you get!
December 5, 2020
Great product turned up fast
December 1, 2020
Advertisement
Great product
Great product. Had to wait a little for the stock to arrive but definitely wait the wait. Very happy with the bench I purchased.
November 28, 2020
Reply from KINGKONG FITNESS
Hi Dan,
So glade to here this from you, thank you so much for the great review, we are so pleased that you had such a great experience with Kingkong Fitness! We hope you enjoy your new Kingkong gears!
Your review is the greatest motivation to provide good service to our customers.
Thanks again and have a great weekend!
Team Kingkong Fitness
Awesome Customer Service
November 27, 2020
Reply from KINGKONG FITNESS
Hi John,
Many thanks for your recognition, your review is the greatest motivation to provide good service to our families. We will keep improving our customer service in the future. We hope you enjoy your new Kingkong gears!
Thanks again and have a great weekend!
Team Kingkong Fitness
Great Service
Ordered bench. Good price. Easy to order and pay for. Transparent when shipment was coming.
Shipment came on time and stock available as promised.
Easy pickup and Assembly
November 27, 2020
Reply from KINGKONG FITNESS
Hi Sadi,
So glade to here this from you, thank you so much for the great review, we are so pleased that you had such a great experience with Kingkong Fitness! We hope you enjoy your new Kingkong gears!
Your review is the greatest motivation to provide good service to our customers.
Thanks again and have a great weekend!
Team Kingkong Fitness
Am happy with the product and service
November 20, 2020
Reply from KINGKONG FITNESS
Hi Tony,
Thank you so much for the great review, we are so pleased that you had such a great experience with Kingkong Fitness! We hope you enjoy your new Kingkong gears!
Your review is the greatest motivation to provide good service to our customers.
Thanks again and have a great weekend!
Team Kingkong Fitness
Advertisement
Excellent Customer Service
KingKong Fitness Customer Service has been Excellent and second to none. Professional Timely Updates
November 10, 2020
Reply from KINGKONG FITNESS
Hi Keith,
Thank you so much for the great review, we are so pleased that you had such a great experience with Kingkong Fitness! We hope you enjoy your new Kingkong gears!
Your review is the greatest motivation to provide good service to our customers.
Thanks again and hope you see you again.
Team Kingkong Fitness
Love my power rack
Love my power rack. Guys couldn’t move more helpful. Great communication. Kept me in the loop. Would buy from again in a heartbeat. Thank you
October 29, 2020
Excellent customer service !
Excellent customer service !! Always helpful, kind and patient about my product inquiries
October 14, 2020
Advertisement
Very happy with this transaction
Very happy with this transaction. The communication by Tracy and Henry through the payment process, shipping and pick-up was fantastic. It's always great when you are constantly updated as a buyer.
The actual quality of the product was very good too. Super comfortable bench and glad that it can be readily adjusted as promised. Great build quality.
If I'm buying gym equipment again, I will definitely purchase it from Kingkong Fitness.
October 7, 2020
Unprompted review
Reply from KINGKONG FITNESS
Hi Vin,
Many thanks for your recognition, your review is the greatest motivation to provide good service to our customer. We will keep improving our customer service in the future. We hope you enjoy your new Kingkong gears!
Thanks again and have a great weekend!
Team Kingkong Fitness
Very good quality equipment
Very good quality equipment! Service was excellent!
October 3, 2020
Unprompted review
Reply from KINGKONG FITNESS
Hi Andrew,
Thanks so much for such amazing review, we are so delighted that you have had great experience with Kingkong Fitness and our amazing team. We hope you enjoy your new Kingkong Fitness Gears!
Best Regards
Team Kingkong Fitness
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.