King Living UK Reviews 

1,067
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 685 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable showroom staff who provide exceptionally helpful guidance during the furniture selection process. Many visitors deeply appreciate the remarkable comfort, modern design, and sturdy build of their new pieces. Furthermore, the delivery teams are consistently described as polite, punctual, and extremely careful when protecting customer homes during the installation. Though some reviewers experienced frustrating delivery delays, missing assembly parts, or damaged items requiring extra time to fix. Others noted concerns regarding inconsistent material coloration on fabrics and occasional difficulties getting prompt resolutions for ongoing issues.

What people talk about most

Staff

People report positive experiences with staff, highlighting the exceptional service provided by delivery and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt communication and... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless experience from showroom... See more

Product

Users describe positive interactions with product, highlighting that items are comfortable, well made, and... See more

Quality

Consumers find quality to be positive, highlighting that the furniture is beautifully made, very sturdy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery and setup experience of our furniture was excellent. Steve and Reece were extremely polite and professional from the get-go. Covered their shoes when coming into the house, put down protect... See more

Company replied

Rated 5 out of 5 stars

We had a great shopping experience when visiting the store on Tottenham Court Rd. The assistant was very patient and showed us dozens of sofa options and fabric samples. We chose a lovely yellow 3 sea... See more

Company replied

Rated 5 out of 5 stars

Steve and Rhys did a fantastic job assembling our new sofa. They arrived right on time, worked very neatly and professionally, and did a really great job. They were also very friendly, polite, and hel... See more

Company replied

Rated 5 out of 5 stars

Package arrived on time as advised. I received a call from Steve in the morning to advise that they would deliver within the hour when they arrived. They were very professional no damage to my propert... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Since 1977, King has set the benchmark for Australian furniture. Driven by an unwavering commitment to timeless design, King pieces embrace the authentic Australian lifestyle. Collaborations with leading Australian designers continue to break new ground, pushing the boundaries of what furniture can achieve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,067)

696 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve and Rhys were wonderful

Steve and Rhys were wonderful, bang on time and efficient, lovely and professional taking the time to walk me through the furniture while building it, and making sure they didn't damage it or anything around it. 10/10 would recommend!

June 30, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Thanks so much for the wonderful review! It's great to hear that Steve and Rhys made the delivery and assembly such a positive experience, and that their care and professionalism stood out. We'll be sure to pass your kind words on to the team.

King Living

Rated 5 out of 5 stars

So Good

This was kind of the first sofa we saw that we thought "yeah that'd be amazing in here" After we moved in, but I spent over 6 months looking at others, every time we came back to the Jasper metro, eventually I caved and ordered it

And wow was it ever the right choice, comfy, versatile and looks spectacular, couldn't be happier

May 15, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Thanks for the wonderful review. It sounds like the Jasper Metro was meant to be, and we love hearing that six months of searching led you right back to it. Glad it's living up to every expectation in your new home.

King Living

Rated 5 out of 5 stars

Steve & Reece were professional and…

Steve & Reece were professional and jovial. Good team

June 29, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Philip,

Great to hear Steve and Reece made such a positive impression. We'll be sure to pass on your kind words to them both, it's always wonderful to know our team is delivering the experience our customers deserve.

King Living

Rated 5 out of 5 stars

Steve and Rhys were so polite respected…

Steve and Rhys were so polite respected my house, took shoes off and didn’t leave any mess. I didn’t know they were even here. Great service guys!

June 29, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi P,

It's wonderful to hear that Steve and Rhys made such a positive impression during their visit. We'll be sure to pass on your kind words to them, as respectful, tidy service is exactly what we strive for. Reviews like yours genuinely brighten our day.

Warm regards,
King Living

Rated 5 out of 5 stars

We bought a sofa and chair from King…

We bought a sofa and chair from King Living, and only have good things to say about our experience. From our first visit to the showroom, until delivery, the staff were really helpful, made good suggestions, and kept us updated re delivery dates.
We are loving our furniture. It is easy to maintain, holds its shape, and is super comfortable.
Thanks, King Living. We have already recommended you to friends.

April 12, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Beverley,

We're delighted to hear your experience with us has been such a positive one, from showroom to delivery. It's wonderful knowing the sofa and chair are bringing you comfort and ease in equal measure. Your recommendations to friends mean the world to us, so thank you for sharing the King Living experience with those around you.

Warm regards,
King Living

Rated 4 out of 5 stars

Customer support person - Elai

The support service was genuine and the company honored the complaint issue.

June 24, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Jitendra,

We appreciate you taking the time to share your experience. It's great to hear our support team looked after you and resolved things to your satisfaction. Feedback like yours means a lot to us.

Warm regards,
King Living

Rated 5 out of 5 stars

Steve and Rhys were fantastic

Steve and Rhys were fantastic! Setup was quick and easy and they were both kind and helpful. Would recommend. The couch is great!

June 26, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Thank you for the wonderful review and recommendation. It's great to hear Steve and Rhys made the setup quick and easy, and that you're enjoying your new couch.

King Living

Rated 5 out of 5 stars

Incredible delivery service

Delivery from Steve and Rhys was great. I’m on the 4th floor with no lift and they brought my order up in the middle of a heatwave no questions asked. 10/10

June 25, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Robert,

Wow, fourth floor in a heatwave is no small feat! We'll be sure to pass on your kind words to Steve and Rhys, who will be thrilled to hear the delivery experience earned a 10/10. Really appreciate you taking the time to share this.

King Living

Rated 5 out of 5 stars

Steve and Rhys

Steve and Rhys, brilliant help in my household, talkative and gave advice on furniture, full with manners and very hospitable

June 24, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Aaron,

What a lovely review to receive! It's wonderful to hear that Steve and Rhys made such a positive impression with their advice and hospitality. We'll be sure to pass your kind words along to them both, they'll be thrilled.

King Living

Rated 5 out of 5 stars

Great job by Steve and Rhys

Great job by Steve and Rhys in some extremely hot weather. They were very efficient, polite and easy to work with. Very happy with my new couch.

June 24, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Joanne,

It's wonderful to hear that Steve and Rhys made the delivery such a smooth experience, especially in that heat! We'll be sure to pass on your kind words to them both. Enjoy your new couch.

King Living

Rated 5 out of 5 stars

Dardan

I would like to thank Steve and Rhys for delivering our King living sofa today at NW2 8AW. They were both professional, friendly, and handled the delivery with great care from start to finish. They took extra care when moving the sofa into our home, ensuring everything was protected and placed exactly where we wanted it. Their attention to detail and careful handling were greatly appreciated. Excellent service and a credit to the company. Thank you, Steve and Rhys!

June 24, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Dardan,

What a lovely review to read! It's wonderful to hear that Steve and Rhys made your delivery such a smooth and positive experience. We'll be sure to pass your kind words along to them both, as feedback like this truly means a lot to the team.

Warm regards,
King Living

Rated 5 out of 5 stars

Marietta Mihaly was amazing

Marietta Mihaly was amazing, super helpful and knowledgeable. A pleasure to buy from.

June 20, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Mario,

Wonderful to hear Marietta made such a great impression. She'll be thrilled to know her knowledge and helpfulness stood out, and we'll be sure to pass your kind words along to her.

King Living

Rated 5 out of 5 stars

Steve and Rhys did an exceptional job

Steve and Rhys did an exceptional job. Very professional. It took them few minutes to do the job while transporting a heavy sofa bed!!

June 19, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Jean,

It's wonderful to hear Steve and Rhys made light work of your sofa bed delivery. We'll be sure to pass on your kind words to them, they'll be chuffed to hear it. Reviews like yours mean a great deal to us.

King Living

Rated 5 out of 5 stars

Steve and Rhys were amazing it was…

Steve and Rhys were amazing it was quick such quick delivery and they set it up in 10 mins. Thank you so much for your service.

June 19, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Deniz,

What a lovely review to receive! We're thrilled Steve and Rhys made the delivery and setup such a smooth experience for you. We'll be sure to pass on your kind words to the team.

Warm regards,
King Living

Rated 5 out of 5 stars

Reiss and Steve were very friendly and…

Reiss and Steve were very friendly and very efficient.

June 19, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Gina,

Lovely to hear that Reiss and Steve made your experience such a positive one. We'll be sure to pass on your kind words to them both, it'll certainly put a smile on their faces.

Warm regards,
King Living

Rated 5 out of 5 stars

Jim was very friendly

Jim was very friendly , patient and polite.

June 19, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Kate,

Lovely to hear Jim made such a positive impression during your visit. We'll be sure to pass on your kind words, he'll be thrilled.

Warm regards,
King Living

Rated 5 out of 5 stars

Excellent service from Steve and Rhys

Had my sofa bed delivered this morning and Steve and Rhys were a lovely duo, and I instantly felt at ease. I had measured up as well as I could but it’s always a bit touch and go until you see it in place, especially with my narrow door and hallways. Left them to it and they managed to get it done within 10 mins! They were extra careful and Steve gave me some advice how to look after it too. If you have Steve and Rhys on your delivery day just know that you’re in great hands!

June 19, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Thanks so much for the wonderful review. It's fantastic to hear that Steve and Rhys made the delivery feel effortless, especially navigating those tricky narrow doorways. We'll be sure to pass on your kind words to the team, they'll be thrilled.

King Living

Rated 5 out of 5 stars

Super Helpful and Highly Professional

Top quality products and incredible service from King Living!

Marietta was super friendly and proactive in taking us through a variety of options that we could explore to furnish our new home.

We then had Steve and Rhys deliver our furniture and install it, while also explaining how we can best look after it and adjust it as required.

Amazing and highly professional from all King Living staff, I couldn’t recommend King Living more.

June 16, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Ryan,

What a wonderful review to read! It's fantastic to hear that Marietta took the time to walk you through the options for your new home, and that Steve and Rhys made the delivery and setup such a smooth experience.

We'll be sure to pass on your kind words to the team, they'll be thrilled. Your recommendation means a great deal to us.

Warm regards,
King Living

Rated 5 out of 5 stars

Rhys and Steve were excellent and very…

Rhys and Steve were excellent and very helpful.

June 18, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi Jack and Olivia,

Lovely to hear Rhys and Steve looked after you so well. We'll be sure to pass on your kind words to them both, it's always a highlight for the team to know their efforts made a difference.

Warm regards,
King Living

Rated 5 out of 5 stars

Delivery team were excellent

Delivery team were professional, polite and friendly. Very impressed by their excellent customer service.

June 17, 2026
Unprompted review
King Living UK logo

Reply from King Living UK

Hi BbArt,

It's wonderful to hear our delivery team made such a great impression. Professionalism and friendly service are things we truly value, so we appreciate you taking the time to share this feedback.

Warm regards,
King Living

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