Kings & Queens  Reviews 666

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Popped in yesterday and had a pedicure. Mary was such a lovely lady and did an excellent job. Toes look great. Even get a coffee. Would recommend ⭐️⭐️⭐️⭐️⭐️

Rated 1 out of 5 stars

Ordered glasses on 6 December as a gift for mother in law. Received email saying wouldn't be in stock for 7-11 days. Same situation as other reviews, nothing delivered. Numerous emails and no answer t... See more

Rated 3 out of 5 stars

Ordered glasses (Galway) at the beginning of December and received an email saying they're out of stock. I emailed them and called multiple times and I'm getting no response. I hung on the phone line... See more

Rated 3 out of 5 stars

Buyer beware!! Similar to other 1 star reviews - ordered 30.11.23 and received email next day advising 7 to 10 day lead time. Now unable to contact them as nobody is answering calls. Was a Christ... See more

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2.9

Average

TrustScore 3 out of 5

666 reviews

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Rated 5 out of 5 stars

Excellent service

Popped in yesterday and had a pedicure. Mary was such a lovely lady and did an excellent job. Toes look great. Even get a coffee. Would recommend ⭐️⭐️⭐️⭐️⭐️

February 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic unbeatable

Absolutely wonderful place the hairdresser Bardhe was fantastic. I mean literally my hair was long and black and same day Bardhe did it blonde. Manager makes great coffee. Wasn’t rushed. It wasn’t just a change of hair it was an experience. If your in Southend Kings and Queens is a must stop for some serious pampering. 😍

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Favourite saloon in Southend

Love this saloon! Always get my eyebrows done here it’s always perfect !

And I got my hair done by then recently got highlights and it’s absolutely amazing!! Definitely recommend absolutely worth the money paid for it !! ❤️THANKYOU YASIN for doing my hair !!!

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Liquidated company

Like the other reviewers I ordered and paid. I was then told the stock was not available. I waited and waited. I have now had to file a paypal dispute as this company has liquidated

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Liquidator Appointed

Ordered dishes back in April. I received an email to say the items were out of stock, funny how they still debited my credit card. Despite many emails back and forth through May and June my goods never arrived. I have now received an email to say a Liquidator has been appointed and there are no funds available to refund me.
Thankfully my credit card company have refunded me and are looking into it.

July 22, 2024
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS WEBSITE! COMPANY LIQUIDATED!

Ordered from this website in June, was sent an email saying that there's a stock issue and to wait until early July at the latest to recieve your goods.
I waited for a while anyway as I needed them for a birthday gift, finally tried to contact them in the second week of July and no reply, I tried again to contact them again by telephone got a dead line. Yesterday I received an email stating that the company has liquidated and that they have no way of refunding me. Fantastic.

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately I've suffered the same…

Unfortunately I've suffered the same experience as J Partington, I'd ordered several items, a couple months back. The initial response was that the issue lay with Wedgewood supplying orders.

Has anyone heard if this Company (K&Q), has gone out of business?

Robert

July 22, 2024
Unprompted review
Rated 1 out of 5 stars

KINGS & QUEENS HAVE CLOSED DOWN. DO NOT PURCHASE ANYTHING FROM THEM…

I have waited 3 months for 2 Vera Wang Infinity Photo Frames to arrive for Wedding Presents.
One Wedding was 14th July.. 2024.
I was promised to have them by 15th July 2024.
When they didn't arrive I emailed once again.
DO NOT PURCHASE ANYTHING THEY HAVE CLOSED DOWN.
Fortunately I have just received a full refund from my bank.
And purchased 2 more from Amazon.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from this company!!

Do NOT buy from this company!!!

I ordered some glasses in May. After chasing I was advised they were out of stock but would be in stock by the date I needed them. I chased again nearer the date advised and I was told they wouldn’t be in so I emailed letting them know I would like an alternative choice. No correspondence since. I have had to purchase the same glasses from an alternative company and I have now asked for a refund - silence and no response! The website is now showing as closed.
Is this company still trading? Is anyone running it? The whole experience has been very poor and I am out of pocket!!

July 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Warning

Warning! I’ve used this company before but with my order going back to May they kept saying it was out of stock despite showing in stock online. They promised a refund that has not materialised so going through my credit card company. Hugely disappointed that they would leave customers out of pocket.

July 21, 2024
Unprompted review
Rated 1 out of 5 stars

Please please please

Please please please, do NOT order from these...they have taken me for £134...
Ordered mugs and side plates on the 31st March and had nothing! When they respond to an email it's always out of stock and due in the next month.
Didn't even bother to respond when I asked for a refund...

July 21, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use scammers

I ordered some glasses - approx 2 weeks later got an email saying out of stock and would be 10-14 day for delivery - have emailed them twice as passed the time specified and now the site is down and no contact numbers will connect! Scammers!!!!

July 20, 2024
Unprompted review
Rated 1 out of 5 stars

No purchase or refund

I have done a purchase of 110€ from Spain 2 months ago and I have not received the order or the refund. I have sent plenty of emails and no reply.
I am sure I won’t have anything. Really bad experience.

June 6, 2024
Unprompted review
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Rated 2 out of 5 stars

DO NOT ORDER

I ordered 4 mugs in April. Two arrived very quickly. Kings and Queens contacted me to say the other two were out of stock. They still haven’t arrived. I have not received a reply to my email asking for a refund. The website is down and the phones are on permanent engaged tone. Be very careful before ordering from this company.

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a gift for a wedding present…

Ordered a gift for a wedding present money taken for a product that they later say is not in stock
Waiting for new stock
Now 3 weeks beyond the date it should be delivered .
Have asked for refund but sounds
Like it’s unlikely. Website now says closed .

July 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Scam!

Scam!
We placed an order through their website on 16/06/2024, for a dinner-set that was in stock, a few days later we got an email from Liz saying that the items will take longer to be delivered than originally anticipated as they are now out-of-stock and the website wasn't updated, till now we have not received our order and nor have we got any refund. We have emailed them multiple times and have also tried calling several times but are not able to get any response.

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

Scammed

Same story. Ordered six weeks ago. They didn't say it was on backorder or out of stock when they took the money or I'd never have ordered from them. Then you get an email saying it's out of stock but coming in a couple of weeks. Date comes and goes, no updates and no replies to chasing emails. Website says closed. Facebook account has been closed. Thinking I'm probably not going to see the bowls or the cash ever again. Rage.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

I placed my order in February for a…

I placed my order in February for a Graduation present. Received an email saying they were awaiting stock arrival. So I waited. I didn’t hear anything so I rang them. They were very apologetic and said that as soon as the order arrived they would send it straight out. I again heard from them in April saying my order would be with me in May. At this point they did offer a refund but stupidity I thought as I had waited this long I might as well carry on. Now I can’t get hold of them, I have emailed and had no replies. I checked the company status on the government website and it says the company is still active.
Still waiting to hear back !

July 18, 2024
Unprompted review

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