I’ve been using Kinguin for a while now, and there are two things that stand out for me as an Indonesian buyer. First, the payment options are fantastic. It’s a huge relief that they’ve integrated loc... See more
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Review summary
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If you’re someone who loves expanding your game library without spending a fortune, this is exactly what you need.it makes building a collection both fun and affordable. Definitely worth checking regu... See more
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I am satisfied with my purchase of Windows 11 Pro. The delivery was quite fast, and although there were some initial issues, they were resolved quickly with the help of the support team. Communication... See more
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I have used Kinguin for years. Their website makes purchasing products is quick and easy at a good price. Over the last 10 years I have had a couple technical difficulties but they were quick to sol... See more
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Company details
About Kinguin.net
Written by the company
From our beginnings in 2013, we’ve been building our Kinguin community - fast forward to now - and there are almost 15 million ardent fans! We’ve come a long way but guess what, we’re just getting started….
As the original games marketplace, we have always believed in creating an open accessible platform. Today, we love connecting gamers with sellers to give them the best, most competitively-priced games in the world.
In case of any issues with the product, we highly recommend using our "Report a problem" button. It will significantly speed up the process of resolving the matter.
You may find this feature in the product Activation details, FAQ, and under the "My Game key is not working" topic while creating a ticket.
Contact info
United States
- help@kinguin.net
- kinguin.net
4.6
Excellent
112K reviews
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Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
As always great games at great prices
As always great games at great prices.
*All of the games I ordered said they couldn't be activated in the United States on the individual pages, but they all worked.
April 24, 2026
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Perfect!!!
April 14, 2026
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Very good and fast 👍
April 24, 2026
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Always good
April 14, 2026
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
If you value your peace of mind, just stay away.
This used to be one of my favorite keyshops BUT lately their support have been slow and ineffective, many games with region lock have showed wrong region information, misleading the buyer to buy a game that won't activate due to wrong region and the support takes forever to solve it. They just forward the case to the sellers, and these sellers take forever to solve the issue. It's amazing how a game with a wrong region information that had to be refunded, a month later still have the same wrong information (what do you think? Now it's a different region game, this will work, but to be sure, you ask the support and they say yes, it will work). The next day you buy the game and guess what? It didn't work again. Because the support is lazy to change on the product page a information they had before (that the region information is not correct, or that the seller have no idea about what he is selling). Só again, another frustrating experience with a lazy and slow support, you open the ticket, wait for the time asked, and guess what? NOTHING! They simply don't give a f** about the time they ask you to wait, and you have to wait, and wait, and wait even longer because you have no clue about how or when they will solve it.
Só, if you care about your peace of mind or you sanity, stay away from kinguin. There are many shops out there WAY BETTER than kibguin, like Eneba, instant gaming, youplay, etc.
Kinguin is now on my not recommended list, alongside Difmark and other terrible keyshops.
Edit: order W410F9C6564B
The response time ran out without any answer from the seller, he was radio silent until I escalated the issue. And then, within almost no time, he answered this:
"Hello!
Unfortunately, I will not be able to process the report in your favor and I am now treating this case as closed. If you do not agree with my decision, please escalate the case to Kinguin’s Customer Support.
Best regards."
Pathetic!
I opened a dispute on Paypal. This order was for 2 games, and on the dispute I said that one game was ok, and, the other,.it had this issue and the seller was being dishonest.
Edit 2: after reviewing here and letting it become public, as well as opening a dispute, kinguin's support took the lead from the case and solved it very quick. So I'm changing from 1 to 4 stars. I just don't give 5, because I think that it shouldn't have been necessary all this effort for a good solution. But yes, kinguin's support was great at the end, and I feel comfortable to keep buying games there alongside some other keyshops that trust.
April 21, 2026
Unprompted review
Reply from Kinguin.net
Dear Fernando,
It’s great to hear that you had a positive experience with us in the end!
Our team will be happy to hear that their hard work has paid off!
Should you have any questions, please do not hesitate to contact us at once!
Cheers,
Shiz
Good service
April 24, 2026
Unprompted review
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
Easy and quick purchase of games
Easy and quick purchase of games. Sometimes it's a bit distracting that I can also bay game accounts but it is my favourite website to buy cheaper steam games!
April 23, 2026
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
Very good, i use kiguin to give a gift for my brother
Very good, i use kinguin to give a gift for my brother who's lived in netherlands.
April 23, 2026
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
Purchased 100's of keys from various…
Purchased 100's of keys from various key sites. Never had an invalid key until now. This one game was cheaper on Kinguin, I took the risk knowing it was gray market (ebay-like).
Turns out the key was already used, a day later the product is out of stock. Support then wanted screenshots, I provided some, but they also want you to make your steam profile public.
Support has to remain sceptical, I understand, but having to set your Steam profile to public does put your account at added risk, not worth revealing this information over £3.50 when screenshots of my library show I don't own it.
I don't blame Kinguin, but that's the nature of this service and key redemptions. Some of it's third party sellers cannot be trusted or mistakes happen.
Point is, sure you'll get a good deal sometimes.
But it's only a matter of time before you become the victim.
----
Updated Review: Corrected order number
April 23, 2026
Unprompted review
Reply from Kinguin.net
Dear Customer,
Thank you for sharing your experience with us—we understand how disappointing it can be to encounter an invalid key, especially after so many successful purchases elsewhere. We truly appreciate your patience and cooperation throughout this process.
We would like to inform you that your order has already been refunded on our end. Please note that it may take up to 5 business days for the payment provider to process the refund back to your original payment method.
Additionally, your concern has been fully addressed via a ticket created in our Resolution Center. For further details, you can check your case here: https://www.kinguin.net/app/dashboard/rc.
We value your feedback and remain committed to improving our service and ensuring a smoother experience for our customers.
Kind regards,
Megumi
got scammed
April 24, 2026
Unprompted review
Reply from Kinguin.net
Dear Customer,
We’re very sorry to hear about your disappointment and we completely understand how frustrating this must feel. Please allow us to clarify: the product you purchased is a mystery key, which means you can receive either a Roblox Game eCard (with a range of Robux amounts) or a Random Roblox DLC Item. From what we can see, your redemption resulted in a DLC item.
Your concern has already been fully addressed via a ticket created in the Resolution Center. For further details and updates, you can check your case here: https://www.kinguin.net/app/dashboard/rc.
We truly appreciate your patience and cooperation, and we remain committed to supporting you until this matter is fully resolved.
Kind regards,
Megumi
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
great i will buy again
April 18, 2026
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
A first class experience
Very easy to buy, a very good price, good information given and so easy to get up and running. Very impressed and light years away from another provider of Youtube premium who I moved from as it was a complete nightmare. Not all providers are the same, in my experience use this one.
April 16, 2026
Reply from Kinguin.net
Hello,
Thank you for taking the time to share your review with us. Your feedback is truly appreciated and plays an important role in helping us improve our services.
If you have any additional thoughts or concerns, please feel free to reach out—we’re always here to support you.
Warm regards,
Megumi
They grave me an account without the…
They grave me an account without the game so 100% scam even the support service works really bad do not by from this scammers
April 24, 2026
Unprompted review
Reply from Kinguin.net
Dear Alfredo,
We’re truly sorry to hear about your experience and understand how upsetting it must feel to receive an account without the game you expected. Please rest assured that your concern is being taken seriously and is currently being addressed through our support system.
For further updates, you can check ticket number 1779828 here: https://kingu.in/MyTickets.
We greatly appreciate your patience and cooperation, and we remain committed to resolving this matter as quickly and smoothly as possible.
Kind regards,
Megumi
It was a great experience for a very…
It was a great experience for a very low price. However, I didn’t like that I was forced to choose coupons from other businesses in order to claim my code. It felt a bit uncomfortable having to enter my email address, knowing I have to receive spam. Other than that kinguin is very trustworthy and cheap.
April 23, 2026
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
More bang for your buck
How can you beat the massive discounts and instant delivery? The answer is you can't.
April 13, 2026
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
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