King Will Rings Reviews 285

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I love king will rings. I had 3 but lost one due to wrong size. Beautiful rings, great quality, n now even more variety that when I ordered my 1st ring! I love all the styles and will keep buying from... See more

Rated 5 out of 5 stars

Amazing, heavy, solid, beautiful workmanship! My fiance just started wearing so hopefully it withholds a man....ya know what I mean? Lol! Sooooooo unbelievably and 100% Satisfied customer. I will co... See more

Rated 1 out of 5 stars

The rings were great, good quality, quick shipping, exactly what we were looking for. Unfortunately, when we emailed about exchanging the rings for smaller sizes we received no response! I am actu... See more

Company replied

Rated 4 out of 5 stars

Being a retailer that carries KingWill my view is a little different than a typical customer. We don't have a huge flow of the product but it has become one of our more pushed lines. With the new ag... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Welcome to King Will official website - one of the most popular brand of men's wedding bands in the US. Free shipping, free exchange, free return and life time warranty.


Contact info

4.0

Great

TrustScore 4 out of 5

285 reviews

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Rated 5 out of 5 stars

Excellent Ring

Excellent Ring. Had my previous one for 4 years but bought a new one only because I gained weight. I worked a job that whole time where I was always working outside and moving concrete and wood and you would never guess by looking at my ring because there was never a scratch on it. Best ring I've ever owned. Will always recommend KingWill to everyone.

September 2, 2019
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Rated 1 out of 5 stars

Do NOT buy rings from this vendor

The rings never arrived. My postal department says it was delivered but they also claim that I have “so many” packages delivered by them that they really have no idea where the package is. Now I am arguing with the people at this business, where I spent a lot of my hard earned money, about the whereabouts of my shipment and have been in this process for a matter of weeks.

August 31, 2019
Unprompted review
Rated 5 out of 5 stars

WHAT A GORGEOUS RING....!!

I'm buying your ring's.....there's no doubt.!!
The ring i just got,is stunning....!!!! I've already received many compliments about it's look's etc.your 2 day shipping is unheard of and just awesome.....!! 2 day's.....WOW!!!!.tungsten carbide is the ring of my choice.the shine lasts forever,it's almost as hard as a diamond,you have GREAT price's and it comes in a beautiful box....what's not to love.thank you for your awesome workmanship and attention to detail.
DAVE MOORE,BOSTON,MASS 02118-1882.

August 23, 2019
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Rated 2 out of 5 stars

Would’ve given five stars but...

Would give five stars but when I tried to cancel my order, the email or the phone number didn’t work. Still received the order, wasn’t able to cancel or return it though.
Overall, the rings is absolutely gorgeous!

August 12, 2019
Unprompted review
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Reply from King Will Rings

Dear Customer,

Thanks for letting us know your experience, we sincerely sorry for any inconvenience caused to you, we checked at our end, we received your contact and replied to your email, but we didn't receive your response.

And if you do not want the ring, please no worries, we can provide free return for you, and you can contact us through Facebook, we will solve the problem for you ASAP.

Please be assured that we value our customers suggestions and shopping experience and will provide you a satisfactory solution.

Hope this helps and thanks for your support!

King Will

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Rated 4 out of 5 stars

Tracking not recieved

Never received my tracking information for my order. In the process of waiting, I did receive my ring. Definitely like the ring way better than anything I have looked at from big name jewelers and WAY cheaper than even Walmart. Would definitely recommend this selection to others!

August 7, 2019
Unprompted review
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Reply from King Will Rings

Thanks for choosing us, all of our rings enjoy warranty, and we have complete after-sale system, if there is anything needs our help in the future, please feel free to let us know, we will spare no efforts to help you.

For the tracking information, we would update it immediately when we received is from our courier company, sometimes might there's any delay due to system error, we will look into it and improve it.

Again thanks for your support!

King Will

Rated 5 out of 5 stars

Great company

My fiancé loves the ring, feels like heavy duty metal. I did express shipping and it came super fast!! Great company!!

August 6, 2019
Unprompted review
Rated 5 out of 5 stars

Top Quality

Fantastic products! Good quality. I received my order sooner than I expected. I ordered from the dragon line and I am very happy with it.

August 6, 2019
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Rated 1 out of 5 stars

The coustumer service is trash

The coustumer service is trash. I bought a pair of rings from this company. I immediately noticed i had the wrong zip code and i sent them more than 7 messages telling them the information and asking for their help and i have not seen a single response from them. I never recived the rings and the order already says completed. This is completely unprofessional and disappointing.

August 1, 2019
Unprompted review
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Reply from King Will Rings

Dear Eduardo,

Thanks for letting us know your problem and we do apologize for any inconvenience caused to you, please accept our sincere apology.

We checked the information at our end, we didn't receive any information from you directly, but we received one email regarding the same issue with your order and we replied to the email immediately and mentioned we are unable to change the address for the rings as they were shipped out already before we notice the email, but got no response, so, there might be any misunderstanding in this issue.

And, please be assured that we will be responsible for our rings and will provide you a satisfactory solution.

So, please kindly email us at service@kingwill.com, or contact us through Facebook, we will get back to you and solve the issue ASAP.

Sincerely sorry for any inconvenience caused and looking forward to hearing from you.

Best regards,

King Will

Rated 1 out of 5 stars

I have been trying to get ahold of…

I have been trying to get ahold of someone for over a week now because my wife ordered me a ring I haven't seen a ring and I haven't heard from anyone. Unfortunately the original ring that she had ordered they didn't have in my size so she reordered something else and still hasn't heard anything and or received anything from the mail I tried emailing them three times setting them Facebook messages and I haven't heard anything.

July 29, 2019
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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I ordered the wrong ring size and the customer service agent was extremely understanding and accommodating. Returning the original ring was extremely easy and my new ring was shipped out as soon as I sent the original ring back. I definitely recommend King Will Rings to anyone and I plan on purchasing more rings in the future.

July 23, 2019
Unprompted review
Rated 1 out of 5 stars

Poor customer service

The rings were great, good quality, quick shipping, exactly what we were looking for. Unfortunately, when we emailed about exchanging the rings for smaller sizes we received no response!

I am actually rating the rings so low just in the hopes that the company will finally contact us so we can exchange our rings for the correct size.

July 21, 2019
Unprompted review
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Reply from King Will Rings

Hi Claire Robbins,

Thanks for letting us know your experience, we sincerely sorry for any unhappy experience caused, and we checked at our end, our staff replied to your email immediately, but it seems that you could not receive our email, or, you may check your email spam.

And, our staff has contacted you again regarding this issue, please check it, or you can contact our Facebook, we can solve the problem.

Please be assured that we value our customer's shopping and after-sale experience and will stand behind our product and provide you the best solution.

Hope this helps and thanks for your support!

King Will

Rated 4 out of 5 stars

There were a few styles of ring that I…

There were a few styles of ring that I wanted that were not available. Normally that wouldn't be an issue, but the website didn't say they were available so a customer service rep had to contact me to let me know. That being said, the customer service rep was great to work with and helped me get a style I wanted and had no issues exchanging for difference sizes.

July 5, 2019
Unprompted review

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