King Will Rings Reviews 285

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I love king will rings. I had 3 but lost one due to wrong size. Beautiful rings, great quality, n now even more variety that when I ordered my 1st ring! I love all the styles and will keep buying from... See more

Rated 5 out of 5 stars

Amazing, heavy, solid, beautiful workmanship! My fiance just started wearing so hopefully it withholds a man....ya know what I mean? Lol! Sooooooo unbelievably and 100% Satisfied customer. I will co... See more

Rated 1 out of 5 stars

The rings were great, good quality, quick shipping, exactly what we were looking for. Unfortunately, when we emailed about exchanging the rings for smaller sizes we received no response! I am actu... See more

Company replied

Rated 4 out of 5 stars

Being a retailer that carries KingWill my view is a little different than a typical customer. We don't have a huge flow of the product but it has become one of our more pushed lines. With the new ag... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Welcome to King Will official website - one of the most popular brand of men's wedding bands in the US. Free shipping, free exchange, free return and life time warranty.


Contact info

4.0

Great

TrustScore 4 out of 5

285 reviews

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Rated 4 out of 5 stars

I loved the ring

I loved the ring, everything perfect... only issue I had was when I tried contact them, but everything else perfect, and in time.

March 4, 2019
Unprompted review
Rated 1 out of 5 stars

poor quality and lack of responsiveness

Ring broke within one hour of receiving it. Both my husband and I have tried to contact customer service to get return instructions and have not heard back from anyone.

February 26, 2019
Unprompted review
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Reply from King Will Rings

Dear Jillian, we are so sorry about this but we double check inbox, we did not find a letter, perhaps because the mail did not pass. We'll contact you asap and give you the best solution, please pay attention to check your mailbox. Besides, this is the first time we meet issue like this and we have reported the problem to relevant departments.

Rated 3 out of 5 stars

Could’ve bought the same ring on…

Could’ve bought the same ring on Amazon for $10 cheaper same brand and everything. I was very annoyed about the follow up emails were always from different companies. Ordered directly from the company and My ring was shipped from Amazon. And it’s made in China. 🤬

February 24, 2019
Unprompted review
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Reply from King Will Rings

Dear Pete, we're so sorry for all inconvenience caused. Our customer service will contact you asap to solve your problem and answer your questions.

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Rated 4 out of 5 stars

Being a retailer that carries KingWill…

Being a retailer that carries KingWill my view is a little different than a typical customer. We don't have a huge flow of the product but it has become one of our more pushed lines. With the new age fashion and the affordable pricing it is a nice fit.

Had a hiccup when they swapped over a system and my account was deleted and needed to be recreated, but other than that, my new rep has made sure all my requests are handled quickly and satisfactorily

February 21, 2019
Unprompted review
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Rated 5 out of 5 stars

I highly recommend King Will! Beautiful gift and awesome customer support!(:

Beautiful crushed opal and tungsten ring! My boyfriend loved this gift. Everything is true to size and looks just like the pics online. I ordered the wrong size initially, and I emailed customer service, I simply returned the box with the return label they emailed me and within the week I had the replacement ring in the mail. Highly reccomend!!! The representative I spoke with is named Tina, so helpful and kind.

January 12, 2019
Unprompted review
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Rated 1 out of 5 stars

I ordered a ring and got the wrong…

I ordered a ring and got the wrong item. I requested a replacement and received the same exact incorrect item. When trying to contact the vendor, their site wouldn’t allow me to submit my claim. Terrible experience this go around which is sad because the two rings I bought before were great. - Update: I was in contact with their customer service team who sent me another replacement ring. And AGAIN I RECEIVED THE SAME EXACT WRONG ITEM. They didn’t even contact the warehouse to make sure the correct item was sent to me even AFTER communicating with me! Terrible. I will not be using this company again

January 1, 2019
Unprompted review
Rated 3 out of 5 stars

It is a very nice ring but it doesn’t…

It is a very nice ring but it doesn’t fit. I used their measuring technique and even double checked my finger with a vernier caliper (mm) and matched to the ring size, but it is still too small.

December 31, 2018
Unprompted review
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Reply from King Will Rings

Sorry for the bother. This is King Will customer service team, we're contacting you for the ring you ordered from us.

I just notice that the ring you received is small for you, sorry for that. Actually the ring size chart is just for reference and it may be not very accurate measuring by yourself. If you are not sure about your ring size, I suggest that you can go to two or three jewelry stores for professional help. That may be better.

And as you ordered via our official website, so you can enjoy one free exchange, could you please kindly confirm us which size you need to exchange for? We can check if there is the stock for the ring you need.

And we can send you a prepaid return label and RMA# to send the original ring back to us, once we received the return, we can arrange the resend asap. Is that OK?

Sorry for any inconvenience caused to you.

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