Been a customer for a little while now and honestly every time I get a new scent I’m just so thrilled at how good it is ! Currently burning gingerbread in my living room & chai on the middle floor - m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently purchased the Sundown diffuser…it’s such a stunning, strong, luxurious scent. I have bought candles from here before & I adore them, I adore all the products. Anna & Kyle make everythin... See more
Company replied
Returning customer and I can’t tell you how excited both me and my husband are when we receive a delivery from you! We’ve just bought some more of the travel candles in some new scents we haven’t trie... See more
Company replied
I cannot recommend Kip Candle Co enough! I’ve recently ordered and received (very quickly) two of their candles! The quality, scents and packaging are next level! The customer service is brilliant fro... See more
Company details
Written by the company
Kip Candle Co. was born out of our passion for travel. Everywhere we went we would collect beautiful smelling candles and incense to bring back to relive our adventures in our home. It’s amazing how quickly a scent can take you back to a moment or place. We created our own Travel Candle Range to take wherever we went: Mini Travellers for a long weekend camping or a city break, and Travel Tins for our longer adventures, both perfect for packing into your luggage when on the move. Next came our Original Range: Large Container Candles in sleek minimalist metal containers, designed to compliment any decor and made to burn when you are home, reliving your adventures and reminding you of your travels. Our Premium Coffee Table Range with a triple wick, offers maximum scent throw and cosy illumination for your home, ideal for larger spaces. We work with sustainable eco soy wax, using a hand poured, small batch approach. Our candles are unique in their maximum strength of scent; we pride ourselves on offering the strongest fragrancing on the market. Every candle is hand made lovingly by us in our studio, making each one individual and of the highest quality.
Contact info
Make CIC, Unit 1, 34 Regent Street, , L3 7BN, Liverpool, United Kingdom
- hello@kipcandleco.com
- kipcandleco.com
4.9
Excellent
299 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kip Candle Co
Thank you so much! 💚 We’re so glad you’re happy with your order and that it arrived quickly. We can’t wait to send more beautiful scents your way!
Anna & Kyle x
Advertisement
brilliant candles
December 29, 2025
Reply from Kip Candle Co
Thank you! 💚 We’re so glad you’re enjoying your Kip candles — your support means the world to us!
Anna & Kyle x
These candles and wax melts are truly…
These candles and wax melts are truly stunning, and the owners are incredibly kind.
December 26, 2025
Unprompted review
Reply from Kip Candle Co
Thank you so much! 💚 We’re so glad you’re enjoying the candles and wax melts, and your kind words mean the world to us.
Anna & Kyle x
Spiced orange candle
These candles are gorgeous - smell is very clean- not chemicals- very natural!last a while too - would highly recommend ❤️
December 3, 2025
Reply from Kip Candle Co
Thank you so much! 💚 We’re thrilled you love the natural scents and long-lasting burn — it really means a lot to hear.
Anna & Kyle x
Reply from Kip Candle Co
Thank you so much, Wendy! 💚 We’re so glad you enjoyed the scent and presentation — perfect gifts are exactly what we love creating.
Anna & Kyle x
Advertisement
Amazing service and the wax melts have…
Amazing service and the wax melts have an amazing smell that lasts.
November 28, 2025
Reply from Kip Candle Co
Hi Sian,
Thank you so much for your lovely review! 💚 We’re thrilled to hear you’re enjoying your wax melts and that the scent is hitting the right notes. It really means a lot to us that our products and service make a difference for you.
— Anna & Kyle
As always the products impeccable,the…
As always the products impeccable,the fragrance beautiful and the service brilliant
November 25, 2025
Reply from Kip Candle Co
Hi Evelyn,
Thank you so much for your kind words! 💚 We’re thrilled to hear you’re enjoying the fragrances and that our service hits the mark. It really means a lot to us to have your support.
— Anna & Kyle
Spiced Orange Candle
Gorgeous smelling candle, have bought a few but this is my favourite!
Fast delivery and great customer service!. I cannot recommend enough. Thankyou!!
December 3, 2025
Reply from Kip Candle Co
Hi Lisa,
Thank you so much for your lovely review! 💛 We’re thrilled to hear Spiced Orange is your favourite — it’s definitely a seasonal classic. We really appreciate your support and can’t wait to scent your home again soon!
— Anna & Kyle
Amazing products and impeccable…
Amazing products and impeccable customer service from start to finish. Loyalty is rewarded with great offers and being kept up to date with all the latest products.
December 1, 2025
Reply from Kip Candle Co
Hi Katie,
Thank you so much for your kind words! 💚 We’re so glad you enjoy the products and our little updates — it means a lot to us. We can’t wait to share more scents and surprises with you soon!
— Anna & Kyle
Advertisement
The best products and always fantastic…
The best products and always fantastic customer service from Kyle and Anna. Thank you 💖
October 31, 2025
Reply from Kip Candle Co
Hi Lauren,
Thank you so much for your lovely review! 💚 We’re thrilled you’re enjoying the products and our service — your support really means the world to us.
— Anna & Kyle
Love Kip Candles
Love Kip Candles - smell divine!
This Christmas edition looks beautiful too.
November 4, 2025
Reply from Kip Candle Co
Hi Kate,
Thank you so much! 💚 We’re so glad you’re enjoying the scents — and we’re thrilled you love the Christmas edition too!
— Anna & Kyle
The most beautifully scented luxurious…
The most beautifully scented luxurious candles you can buy. Amazing service as always.
October 27, 2025
Reply from Kip Candle Co
Hi Rebecca,
Thank you so much! 💚 We’re thrilled you’re enjoying your candles — it really means a lot to us.
— Anna & Kyle
Reply from Kip Candle Co
Hi K-cee,
We’re so glad you love the soap bar! 💚 Thank you for your kind words — it really makes our day to hear this.
— Anna & Kyle
Advertisement
WOW & WOW👏❤️
Just incredible, Kyle & Anna and have done a really good job of making these. I originally ordered through TikTok, these candles are the nicest candles I have ever smelt they have such unique scents and make my house cosy, warm and smelling amazing. Something that I’m really happy about is the scent doesn’t disappear, i had a vision in my mind of what they may smell like when Anna described these but it exceeded all expectations because they are even better. Embers and Upstate truly stand out for me but namaste is my favourite 🩷 I loved them all so much I bought more and recently got a soap bundle which I can’t rave about enough, flora and campfire coffee are so lovely 😩 ( the Basil hand &body wash, every time I use it it reminds of being in a spa, has a really luxurious smell and feel to it) Overall I have just been left so happy with these products and the service, that these will now be a regular item that I purchase for my home, hopefully upgrading to the triple wicks soon 🥰 I can’t wait to gift these to friends and family and get them to experience the smell of these ! Thank you keep up the good work of this lovely lil business xxx
October 22, 2025
Unprompted review
Reply from Kip Candle Co
Hi Chantelle,
Wow — your message absolutely made our day! 🩷 We’re so thrilled to hear how much you’re enjoying the candles, soap, and hand & body wash. Knowing that the scents are filling your home and bringing that cosy, spa-like feeling means the world to us.
Thank you so much for your support, and for sharing your excitement with friends and family too! We can’t wait for you to try the Triple Wicks — we think you’ll love them even more. 🕯️💚
— Anna & Kyle
This company is amazing
This company is amazing, the candles and soaps are amazing, highly recommend and will definitely be back for more (already have)
October 23, 2025
Reply from Kip Candle Co
Hi Natasha,
Thank you so much! 💚 We’re thrilled to hear you’re loving the candles and soaps. It means so much to us to have your support, and we can’t wait to welcome you back for more! 🕯️✨
— Anna & Kyle
the best small business!
I received my wax leaf bundle on Wednesday and i’m so pleased with all the scents that Anna chose! I had never had Embers before but i’m obsessed it’s such a beautiful scent😍you can smell everything before you even open the box! Always happy with my purchases thankyou Anna and Kyle x
October 30, 2025
Unprompted review
Reply from Kip Candle Co
Hi Leah,
Thank you so much! 💚 We’re so glad you’re loving the wax leaf bundle and that Embers has won you over — it’s one of our favourites too! It means a lot to hear you enjoy everything even before opening the box. We really appreciate your support and can’t wait to share more scents with you soon! 🕯️✨
— Anna & Kyle
Amazing people and there there stuff is…
Amazing people and there there stuff is absolutely amazing and I will be buying from them again think I've found my favourite candle place x
October 1, 2025
Reply from Kip Candle Co
Hi Laura,
Thank you so much! 💚 We’re thrilled to hear you’ve found your favourite candle place with us. It really means a lot, and we can’t wait to share more scents with you soon! 🕯️✨
— Anna & Kyle
Advertisement
Perfect communication
I've ordered a Lemelia light from them.
It came with a wonky charger port. Couple of emails with Kyle, it was sorted. Item returned, new one received within a week...
They are spot on with customer service. I'd choose them in the future.
Thank you
October 3, 2025
Reply from Kip Candle Co
Hi Mate,
Thanks so much for your kind words! 💚 We’re really glad we could sort that quickly for you. It means a lot to know you’d choose us again — we can’t wait for you to enjoy your Lemelia light! 🕯️✨
— Anna & Kyle
The most beautiful wax melts and…
The most beautiful wax melts and candles.
The owners are so lovely.
September 28, 2025
Reply from Kip Candle Co
Hi Deborah,
Thank you so much! 💚 We’re thrilled you’re enjoying the wax melts and candles, and it really means a lot to hear such kind words about us too.
— Anna & Kyle
I purchased sundown wax melts and I…
I purchased sundown wax melts and I have to say it was such a uplifting scent, my home smelt amazing with it and the amount of compliments I received about my house smelling great was lovely to get.
I cant wait to try more products from you guys.
September 19, 2025
Unprompted review
Reply from Kip Candle Co
Hi Shelley,
Thank you so much! 💚 We’re thrilled to hear Sundown filled your home with such a lovely, uplifting scent—and that it got compliments too! We can’t wait for you to try more of our products and see which become your next favourites.
— Anna & Kyle
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.